Hello, I'm Ashly Joy J. Calagos. I'm a detail-oriented healthcare documentation specialist who loves sorting, organizing, and verifying documents with accuracy to support compliant and efficient patient care. I value open communication and collaboration with colleagues and clients, and I strive to balance administrative precision with practical effectiveness to ensure smooth healthcare operations.…

Ashly Joy J. Calagos

Hello, I'm Ashly Joy J. Calagos. I'm a detail-oriented healthcare documentation specialist who loves sorting, organizing, and verifying documents with accuracy to support compliant and efficient patient care. I value open communication and collaboration with colleagues and clients, and I strive to balance administrative precision with practical effectiveness to ensure smooth healthcare operations.…

Available to hire

Hello, I’m Ashly Joy J. Calagos. I’m a detail-oriented healthcare documentation specialist who loves sorting, organizing, and verifying documents with accuracy to support compliant and efficient patient care.

I value open communication and collaboration with colleagues and clients, and I strive to balance administrative precision with practical effectiveness to ensure smooth healthcare operations.

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Skills

Experience Level

Microsoft Office
Expert
Microsoft Excel
Expert
Adobe Photoshop
Expert
Microsoft Word
Expert
Adobe Illustrator
Expert
Adobe Premiere Pro
Intermediate
Data Visualization
Intermediate
DaVinci Resolve Studio
Intermediate
Final Cut Pro X
Intermediate
Copywriting
Intermediate
Power BI
Intermediate
SQL
Intermediate
Tableau
Intermediate
WordPress
Intermediate
Google Ads
Intermediate
Python
Intermediate
SEO
Intermediate
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Language

English
Fluent
Tagalog
Fluent

Work Experience

Documentation Specialist at Iploy Opc. (Adapthealth)
February 19, 2024 - May 15, 2026
Verify patient information by reaching out to office and patient to confirm accuracy and completeness of required details. Coordinate appointments by assisting patients in scheduling and ensuring proper arrangements, especially for new doctor visits or if patient seeing a new provider. Review and organized medical documents such as doctor evaluations, sleep studies, compliance records, and prescriptions to maintain accurate and up-to-date files. Collaborate directly with clients to verify patient information, coordinate appointments, and ensure all required medical documents are accurately prepared and submitted.
Customer Service Representative at Wipro (Best Buy Retail account)
January 19, 2023 - January 29, 2024
Handle customer inquiries by accepting calls for product orders and providing accurate tracking updates for home and appliance purchases. Assist with after-sales support by processing refunds, returns, and exchanges for damaged products while ensuring customer satisfaction. Coordinate repair services by setting up appointments and performing basic troubleshooting to resolve product issues efficiently.

Education

Bachelor of Arts in Communication, Major in Media at University Of San Carlos
January 11, 2030 - May 31, 2026
Bachelor of Arts in Communication Major in Media at University Of San Carlos
January 11, 2030 - May 31, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Retail, Education, Software & Internet, Other
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