Creation of content to drive engagement and build communities; Build ambassadors database; Collaborate with ambassadors on monthly contests and giveaways; Ensure content and engagement are delivered on time; Maintain brand consistency across channels; Analyze campaign results and provide feedback to improve performance (open rates, click-through rates, ROI).

Content Creator & Social Media Manager at Illusion, Paris

January 1, 2020 - December 31, 2021

Developed and executed content creation and social media management for fashion/beauty brands, including content planning, video and photo editing, artistic direction, copywriting and audience engagement. Built newsletters and weekly content cadence; contributed to brand storytelling and community growth.

International Customer Support Associate at LVMH Client Services – Fenty Couture, Givenchy Beauty & LVHM

June 1, 2020 - December 31, 2021

Handled international customer support across multiple luxury brands; managed inquiries across channels, assisted with orders and escalations, ensuring high-quality service and brand consistency.

Content Creator & Social Media Manager at Freelance – various brands (All Birds, Lune Active, Eagle Creek, Dovetail Workwear, Helinox, Nomadix)

January 1, 2022 - December 31, 2025

Developed and executed social media and content strategies for outdoor and lifestyle brands; produced multimedia content (videos and photos), managed partnerships and campaigns, and supported brand visibility.

Marketing & Social Media Consultant at Self-employed / Freelance

January 1, 2025 - Present

Specialized in marketing & social media management for e-commerce, including content creation, email marketing, influencer collaborations and automation workflows.