I am an experienced creative and service-oriented professional with hands-on experience in customer service, teaching, and creative writing. I pride myself on adaptability, strong communication skills, and my ability to meet deadlines even under pressure. I bring a unique blend of business insight and creative storytelling to every role I take on. Whether in front-line customer service, the classroom, or as a creative writer and blogger, I strive to connect with people, foster relationships, and deliver excellent results. I enjoy learning, growing professionally, and contributing to environments that value creativity and dedication.

OGBONNAYA KINGSLEY OKECHUKWU

I am an experienced creative and service-oriented professional with hands-on experience in customer service, teaching, and creative writing. I pride myself on adaptability, strong communication skills, and my ability to meet deadlines even under pressure. I bring a unique blend of business insight and creative storytelling to every role I take on. Whether in front-line customer service, the classroom, or as a creative writer and blogger, I strive to connect with people, foster relationships, and deliver excellent results. I enjoy learning, growing professionally, and contributing to environments that value creativity and dedication.

Available to hire

I am an experienced creative and service-oriented professional with hands-on experience in customer service, teaching, and creative writing. I pride myself on adaptability, strong communication skills, and my ability to meet deadlines even under pressure. I bring a unique blend of business insight and creative storytelling to every role I take on.

Whether in front-line customer service, the classroom, or as a creative writer and blogger, I strive to connect with people, foster relationships, and deliver excellent results. I enjoy learning, growing professionally, and contributing to environments that value creativity and dedication.

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Language

English
Fluent
Igbo
Advanced

Work Experience

Front desk Officer/ Customer Service Officer at Golf Prince Hotel Enugu
November 1, 2018 - August 31, 2020
Established professional relationships with customers to promote effective communication between company and clients. Responded to customer enquiries via phone, email, chat, and in person. Managed guest feedback, complaints, and surveys. Promoted strong client relationships through excellent service.
Grade 2 Teacher at Brain Storm Academy Aba, Abia State
September 1, 2020 - July 31, 2022
Planned lessons and developed curriculum. Delivered classroom instruction and teaching activities. Graded assignments and evaluations. Encouraged critical thinking and problem solving. Built relationships with students’ parents and colleagues.
Creative Writer/ Blogger at Ecency.com
November 1, 2022 - June 20, 2024
Created and published engaging stories and articles on various themes. Blended fiction with real-life experiences for relatability. Participated in global writing challenges and prompts. Improved personal writing style, community engagement, and visibility. Collaborated with bloggers on joint projects. Stayed updated on industry trends and practice.

Education

OND at Heritage Polytechnic Uyo
January 1, 2020 - December 31, 2022
Diploma at Heritage Polytechnic Uyo
January 1, 2022 - December 31, 2024

Qualifications

JOBBERMAN SOFT SKILLS
September 1, 2020 - September 30, 2020
Customer Service Certification
September 1, 2020 - September 30, 2020
Teachers Skill Training
September 1, 2022 - September 30, 2022
Creative Content Writing Skills Training
September 1, 2023 - September 30, 2023
Volunteer at La Plage Meta Verse
July 1, 2025 - July 31, 2025

Industry Experience

Education, Travel & Hospitality, Media & Entertainment, Professional Services