I am a results-driven QA professional with extensive experience in both automation and functional testing across financial services, healthcare, and technology environments. I thrive in Agile settings, collaborating closely with QA, development, and business teams to define test strategies, build robust automation, and deliver high-quality releases on tight timelines. I bring hands-on expertise in Playwright, Selenium, API testing, and data validation, along with strong SQL skills and a solid understanding of SDLC and STLC. I’m a proactive team player who communicates clearly with stakeholders, mentors teammates, and continuously seeks ways to improve quality, efficiency, and end-user experience.

Smitha Chenna

I am a results-driven QA professional with extensive experience in both automation and functional testing across financial services, healthcare, and technology environments. I thrive in Agile settings, collaborating closely with QA, development, and business teams to define test strategies, build robust automation, and deliver high-quality releases on tight timelines. I bring hands-on expertise in Playwright, Selenium, API testing, and data validation, along with strong SQL skills and a solid understanding of SDLC and STLC. I’m a proactive team player who communicates clearly with stakeholders, mentors teammates, and continuously seeks ways to improve quality, efficiency, and end-user experience.

Available to hire

I am a results-driven QA professional with extensive experience in both automation and functional testing across financial services, healthcare, and technology environments. I thrive in Agile settings, collaborating closely with QA, development, and business teams to define test strategies, build robust automation, and deliver high-quality releases on tight timelines.

I bring hands-on expertise in Playwright, Selenium, API testing, and data validation, along with strong SQL skills and a solid understanding of SDLC and STLC. I’m a proactive team player who communicates clearly with stakeholders, mentors teammates, and continuously seeks ways to improve quality, efficiency, and end-user experience.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Senior Software Engineer at Wells Fargo
March 1, 2023 - Present
Designed, developed, and executed end-to-end automated test frameworks using Playwright with Cucumber BDD; leveraged auto-waiting and parallel execution to reduce flaky tests; performed API testing across microservices using Postman and Playwright; conducted end-to-end testing of distributed workflows including call recording ingestion, speech analytics, and quality scoring; created functional, integration, UAT, and regression test scenarios; led regression testing across releases; logged defects in Jira and coordinated resolutions with cross-functional teams; maintained and enhanced test automation frameworks (Playwright & Selenium WebDriver with TestNG/Cucumber); conducted cross-browser and ADA accessibility testing with JAWS; supported UAT and production validation and documented API/test artifacts for onboarding.
Quality Assurance Consultant at Bank of America
November 1, 2021 - March 1, 2023
Participated in all testing phases including functional, integration, regression, and smoke testing; prepared test plans, test cases, and procedures; coordinated User Acceptance Testing with business users; configured test environments, created test data, executed manual tests, documented results, and updated defect tracking; logged and tracked defects to closure using Jira; performed positive/negative testing; managed payment cycle processes and card payment workflows; developed automation scripts using Selenium WebDriver (Java) and SOAP UI; conducted API testing across services; performed mobile/co-browsing testing and ADA accessibility testing with JAWS; supported UAT transitions and onboarding of new team members; contributed to test reviews and validation cycles.
Systems QA Analyst at Wells Fargo
November 1, 2019 - November 1, 2021
Worked in Agile environment delivering sprint-based releases; analyzed requirements to design test scenarios; planned and executed regression testing across releases; logged defects in Jira and facilitated resolutions; designed, developed, and maintained automated regression suites using Selenium WebDriver (Java) with Cucumber; performed API testing with Postman; supported end-to-end testing across distributed systems; performed cross-browser and ADA testing with JAWS; created and maintained test artifacts and supported production validation.
QA Analyst at Encore Capital Group
February 1, 2018 - October 1, 2019
Worked in an Agile environment; developed data validation scripts for ETL packages to ensure data accuracy; performed backend database testing with complex SQL queries for reconciliation; used HP Quality Center (QC) for defect tracking and reporting; generated Test Summary Reports; implemented data masking for DEV/QA environments; supported CI/CD processes using Jenkins and Git; executed SOAP and REST API tests using SOAP UI and Postman; contributed to release validation.
QA Engineer at Humana
September 1, 2015 - January 1, 2018
Analyzed and reviewed business and system requirements to design test scenarios; created and executed manual tests for functional and regression; performed database validation using SQL Server and complex queries; validated SSIS ETL processes and stored procedures; developed RESTful API services that retrieved data and returned JSON responses; used Maven for build management, Git for version control, Jenkins for CI, and JIRA for defect tracking; performed regression testing after builds; supported UAT and validation cycles; contributed to knowledge transfer and testing improvements.
Manual Tester at AT&T
February 1, 2014 - August 1, 2015
Collaborated with BAs to understand requirements; designed test scenarios; created test plans and cases for multiple testing cycles; performed functional, regression, integration, installation, smoke, and UAT testing; executed and supported test planning and release activities; ran automation scripts using Quality Center; supported UAT and documented results and defects; developed backend SQL scripts for data validation.

Education

Add your educational history here.

Qualifications

Bachelor of Technology in Computer Science and Information Technology
January 11, 2030 - April 22, 2026
Bachelors of Technology in Computer Science and Information Technology
January 11, 2030 - May 7, 2026

Industry Experience

Financial Services, Software & Internet, Healthcare, Professional Services