Smitha Chenna

Designed, developed, and executed end-to-end automated test frameworks using Playwright with Cucumber BDD; leveraged auto-waiting and parallel execution to reduce flaky tests; performed API testing across microservices using Postman and Playwright; conducted end-to-end testing of distributed workflows including call recording ingestion, speech analytics, and quality scoring; created functional, integration, UAT, and regression test scenarios; led regression testing across releases; logged defects in Jira and coordinated resolutions with cross-functional teams; maintained and enhanced test automation frameworks (Playwright & Selenium WebDriver with TestNG/Cucumber); conducted cross-browser and ADA accessibility testing with JAWS; supported UAT and production validation and documented API/test artifacts for onboarding.

Participated in all testing phases including functional, integration, regression, and smoke testing; prepared test plans, test cases, and procedures; coordinated User Acceptance Testing with business users; configured test environments, created test data, executed manual tests, documented results, and updated defect tracking; logged and tracked defects to closure using Jira; performed positive/negative testing; managed payment cycle processes and card payment workflows; developed automation scripts using Selenium WebDriver (Java) and SOAP UI; conducted API testing across services; performed mobile/co-browsing testing and ADA accessibility testing with JAWS; supported UAT transitions and onboarding of new team members; contributed to test reviews and validation cycles.

Worked in Agile environment delivering sprint-based releases; analyzed requirements to design test scenarios; planned and executed regression testing across releases; logged defects in Jira and facilitated resolutions; designed, developed, and maintained automated regression suites using Selenium WebDriver (Java) with Cucumber; performed API testing with Postman; supported end-to-end testing across distributed systems; performed cross-browser and ADA testing with JAWS; created and maintained test artifacts and supported production validation.