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Projects · 2

For Beauty by Bey on Instagram, I focused on boosting their new ‘Glow Up’ serum. My strategy combined engaging content with strong customer interaction.

First, I created content to educate and excite. I used Canva for visually appealing carousels explaining serum benefits. I also made CapCut video tutorials showing how to use the serum. To build community, I launched a UGC campaign, encouraging customers to share their results. Live Q&A sessions with a skincare expert further engaged our followers.

This content worked! Engagement rose by 25% in a month, and the UGC campaign generated over 100 posts. Videos also drove product interest.

Customer service was key. I responded to all comments and DMs, answered product questions, and handled any negative feedback with solutions like discounts or replacements. This improved satisfaction and built a loyal base. I also ran giveaways to reward followers.

The result? Happy customers and a strong community.

I tracked everything with Google Analytics. I measured website traffic from Instagram and serum sales. By analyzing what content worked best, I optimized the strategy.

Ultimately, ‘Glow Up’ serum sales jumped 40% in two months, and Instagram traffic to the website increased by 30%. I provided reports showing the impact of my work.

In short, I used content, community engagement, and data analysis to drive sales and build a strong brand presence for Beauty by Bey."

  • Community Manager

Okay, here’s a concise example (under 3000 letters) of your community management work for “Beauty by Bey” on Instagram, written as if you’re telling the story:

"For Beauty by Bey on Instagram, I focused on boosting their new ‘Glow Up’ serum. My strategy combined engaging content with strong customer interaction.

First, I created content to educate and excite. I used Canva for visually appealing carousels explaining serum benefits. I also made CapCut video tutorials showing how to use the serum. To build community, I launched a UGC campaign, encouraging customers to share their results. Live Q&A sessions with a skincare expert further engaged our followers.

This content worked! Engagement rose by 25% in a month, and the UGC campaign generated over 100 posts. Videos also drove product interest.

Customer service was key. I responded to all comments and DMs, answered product questions, and handled any negative feedback with solutions like discounts or replacements. This improved satisfaction and built a loyal base. I also ran giveaways to reward followers.

The result? Happy customers and a strong community.

I tracked everything with Google Analytics. I measured website traffic from Instagram and serum sales. By analyzing what content worked best, I optimized the strategy.

Ultimately, ‘Glow Up’ serum sales jumped 40% in two months, and Instagram traffic to the website increased by 30%. I provided reports showing the impact of my work.

In short, I used content, community engagement, and data analysis to drive sales and build a strong brand presence for Beauty by Bey."

  • Community Manager

Education

Marketing · Universidad Evangelica2025

Certifications and awards

Digital Marketing2025
Canva2025

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