Hi, I'm Ankita Sharma, a passionate content writer and subject specialist with extensive experience in AI content creation, document review, and project management. I love breaking down complex technical topics into clear and engaging narratives that resonate with diverse audiences. With a strong background in cloud infrastructure and programming, I thrive in dynamic, remote work environments and enjoy collaborating across teams to deliver high-quality content. Combining my technical skills with a keen eye for detail, I have successfully managed multiple projects, ensuring compliance and accuracy, especially in fast-paced settings. When I'm not writing or editing, I continue to expand my knowledge in SEO, Python, and AWS technologies, aiming to provide impactful and well-researched deliverables every time.

Ankita Sharma

Hi, I'm Ankita Sharma, a passionate content writer and subject specialist with extensive experience in AI content creation, document review, and project management. I love breaking down complex technical topics into clear and engaging narratives that resonate with diverse audiences. With a strong background in cloud infrastructure and programming, I thrive in dynamic, remote work environments and enjoy collaborating across teams to deliver high-quality content. Combining my technical skills with a keen eye for detail, I have successfully managed multiple projects, ensuring compliance and accuracy, especially in fast-paced settings. When I'm not writing or editing, I continue to expand my knowledge in SEO, Python, and AWS technologies, aiming to provide impactful and well-researched deliverables every time.

Available to hire

Hi, I’m Ankita Sharma, a passionate content writer and subject specialist with extensive experience in AI content creation, document review, and project management. I love breaking down complex technical topics into clear and engaging narratives that resonate with diverse audiences. With a strong background in cloud infrastructure and programming, I thrive in dynamic, remote work environments and enjoy collaborating across teams to deliver high-quality content.

Combining my technical skills with a keen eye for detail, I have successfully managed multiple projects, ensuring compliance and accuracy, especially in fast-paced settings. When I’m not writing or editing, I continue to expand my knowledge in SEO, Python, and AWS technologies, aiming to provide impactful and well-researched deliverables every time.

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Experience Level

Intermediate
Intermediate
Intermediate

Work Experience

Studiosity Subject Specialist at Studiosity
June 30, 2025 - July 17, 2025
Review and provide feedback on diverse documents, ensuring clarity, structure, and adherence to standards. Manage content updates in various CMS, ensuring compliance with editorial standards in a fast-paced, remote environment. Foster critical thinking by offering subject-specific guidance focused on problem-solving.
Contact Centre Representative at TD
June 1, 2025 - Present
Provide customer support and resolve issues by handling inquiries, processing transactions, and escalating complex cases to ensure satisfaction. Promote banking products and maintain accurate records, identifying customer needs while updating databases in line with company policies. Meet performance targets and stay informed, achieving service goals while keeping up-to-date with products, services, and procedures.
AWS Engineer Intern at Megamind Creations
July 31, 2023 - July 17, 2025
Implemented data security protocols using Python automation and SQL-based monitoring to ensure compliance with regulatory standards. Optimized networking and security systems, leveraging SQL for access control and Python for security automation. Managed core AWS services (EC2, VPC, S3, CloudFront) with Python scripts for automation and SQL for data management. Configured IIS on Windows Server, deployed PHP applications, and managed SQL databases for web functionality and project deployments.
Subject Matter Expert at Tech Mahindra
May 31, 2023 - July 17, 2025
Led data system onboarding with a 95% accuracy rate, supervising a team of 8–10 analysts, demonstrating strong project coordination, data validation, and leadership in analytics environments. Recognized with BRAVO/SPOT awards for excellence in client support and mentoring junior analysts, reflecting exceptional communication, stakeholder engagement, and knowledge transfer skills. Enhanced data quality and reporting accuracy by 80% through effective issue resolution and root cause analysis under high-pressure conditions—exemplifying strong quality assurance, attention to detail, and problem-solving ability. Successfully managed multiple infrastructure and data pipeline upgrades with 98% on-time delivery, utilizing SQL and Python—demonstrating technical proficiency, quality control mindset, and agile multitasking in data-driven settings.
Content Writer & Editor at Freelance
April 1, 2018 - Present
Evaluate and refine AI-generated responses across domains for factual accuracy, relevance, consistency, and alignment with user intent. Design and assess domain-specific prompts and content, including mathematical and technical queries, using thorough research and fact-checking. Develop and deliver clear, engaging long-form instructional content, transforming complex topics into user-friendly narratives and digital materials. Collaborate and manage projects remotely, using tools like Asana and Zoom to integrate stakeholder feedback and ensure high-quality, compliance-focused deliverables.

Education

Masters of Technology at Punjabi University, India
January 1, 2016 - December 31, 2016

Qualifications

AWS Certified Cloud Practitioner
January 1, 2022 - December 31, 2022
Microsoft SC900
January 1, 2022 - December 31, 2022
Microsoft Azure Fundamentals
January 1, 2022 - December 31, 2022

Industry Experience

Financial Services, Education, Professional Services, Software & Internet