I'm Deniz Tombak, a marketing graduate with a background in International Business and Strategic Marketing from Maastricht University. I focused on consumer behavior and explored it in depth in both of my theses, while engaging in practical case studies and problem-based learning throughout my studies. During my Master’s, I worked as a customer service representative at H&M Group, developing communication and failure recovery skills. I then completed a Digital Marketing internship at MTN Shop DACH in Berlin, where I managed social media, created content, supported customers, developed campaigns, handled orders, worked on SEO, and optimized Google Ads. I also earned the Google Ads Search Certification and completed Google Ads training in Barcelona. I'm eager to apply my skills to create effective marketing campaigns in diverse professional settings and help drive business growth.

Deniz Tombak

I'm Deniz Tombak, a marketing graduate with a background in International Business and Strategic Marketing from Maastricht University. I focused on consumer behavior and explored it in depth in both of my theses, while engaging in practical case studies and problem-based learning throughout my studies. During my Master’s, I worked as a customer service representative at H&M Group, developing communication and failure recovery skills. I then completed a Digital Marketing internship at MTN Shop DACH in Berlin, where I managed social media, created content, supported customers, developed campaigns, handled orders, worked on SEO, and optimized Google Ads. I also earned the Google Ads Search Certification and completed Google Ads training in Barcelona. I'm eager to apply my skills to create effective marketing campaigns in diverse professional settings and help drive business growth.

Available to hire

I’m Deniz Tombak, a marketing graduate with a background in International Business and Strategic Marketing from Maastricht University. I focused on consumer behavior and explored it in depth in both of my theses, while engaging in practical case studies and problem-based learning throughout my studies.

During my Master’s, I worked as a customer service representative at H&M Group, developing communication and failure recovery skills. I then completed a Digital Marketing internship at MTN Shop DACH in Berlin, where I managed social media, created content, supported customers, developed campaigns, handled orders, worked on SEO, and optimized Google Ads. I also earned the Google Ads Search Certification and completed Google Ads training in Barcelona. I’m eager to apply my skills to create effective marketing campaigns in diverse professional settings and help drive business growth.

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Language

German
Fluent
Turkish
Fluent
English
Fluent
Spanish; Castilian
Beginner
French
Beginner

Work Experience

Digital Marketing Internship at MTN Shop DACH
September 1, 2023 - March 1, 2024
Expanded the company’s social media presence, created content, managed posts and email blasts, supported customers, developed campaigns, processed orders, performed SEO, and monitored Google Ads ROI.
Customer Service Representative at H&M Group
June 1, 2022 - October 1, 2022
Provided customer support in German and English for multiple brands (COS, H&M, Arket, MONKI, &Other Stories) within a multinational team.
Intern at Ariva Travel Agency Ltd.
September 1, 2017 - July 1, 2018
Supported tasks across departments at an IATA- and TURSAB-certified tourism agency; contributed to daily operations.
Intern at Deyas Machine & Engineering Co.
July 1, 2017 - August 1, 2017
Internship in Production & Engineering; supported quality control and processing related to manhole steps and auxiliary machinery.
Volunteer at Nursery Home in Rehab Center Ankara
November 1, 2016 - March 1, 2017
Volunteer work assisting residents with daily activities and care.

Education

Master of Science (MSc) International Business – Strategic Marketing at Maastricht University, School of Business and Economics
January 1, 2022 - January 1, 2023
Bachelor of Science (BSc) International Business – Major Marketing at Maastricht University, School of Business and Economics
January 1, 2019 - January 1, 2022
International Baccalaureate, Bilingual Diploma at Private School of The German Embassy Ankara
January 1, 2016 - January 1, 2019

Qualifications

Google Ads Search Certification
January 11, 2030 - March 29, 2026
IATA Certification
January 11, 2030 - March 29, 2026
TURSAB Certification
January 11, 2030 - March 29, 2026

Industry Experience

Software & Internet, Media & Entertainment, Retail, Professional Services, Education