Head Lifeguard at City of Detroit

Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support. Trained and managed a team of lifeguards on pool safety and risk management protocols. Provided customer service and responded to inquiries and complaints for optimal guest satisfaction. Enhanced swimmer safety by enforcing pool rules and regulations consistently. Responded to life-threatening emergencies and provided first aid and CPR. Promoted a positive work environment, resulting in higher employee satisfaction and retention rates. Implemented comprehensive training programs for lifeguards. Monitored pool area for safety violations and handled chemicals like chlorine and celite to maintain cleanliness standards. Directed maintenance records and incident reports. Improved facility cleanliness by delegating tasks among lifeguard staff. Evaluated lifeguard performance regularly and provided constructive feedback to maintain high skill levels. Enhance

Lifeguard Manager at City of Detroit

Trained and managed lifeguard team on safety and risk management. Ensured high standards of customer service by addressing inquiries and complaints. Monitored swimmers and enforcement of pool regulations. Handled emergencies by providing first aid and CPR. Promoted positive workplace culture and higher retention of lifeguards.

Lifeguard Assistant Manager at City of Detroit

Assisted in management of lifeguard staff and training programs. Helped maintain safety protocols and pool cleanliness. Monitored swimmer safety and responded to emergencies. Supported work environment improvements to enhance job satisfaction among lifeguards.