I’m a results-driven medical student at Cairo University with practical experience in customer-facing roles, from appointment setting and lead management to debt consultation and ongoing client support. I’ve worked across fast-paced environments and managed high-volume interactions while keeping quality, compliance, and clear documentation at the center of everything I do. Alongside my healthcare training, I’m also building hands-on expertise in AI—contributing to Arabic language data annotation and evaluation for NLP tasks, and developing tech-forward approaches to improve patient and client experiences through automation and smarter workflows. I bring a compassionate, structured mindset to both clinical and analytical work, and I’m excited to keep growing in roles that sit at the intersection of healthcare, data, and AI.…

I’m a results-driven medical student at Cairo University with practical experience in customer-facing roles, from appointment setting and lead management to debt consultation and ongoing client support. I’ve worked across fast-paced environments and managed high-volume interactions while keeping quality, compliance, and clear documentation at the center of everything I do. Alongside my healthcare training, I’m also building hands-on expertise in AI—contributing to Arabic language data annotation and evaluation for NLP tasks, and developing tech-forward approaches to improve patient and client experiences through automation and smarter workflows. I bring a compassionate, structured mindset to both clinical and analytical work, and I’m excited to keep growing in roles that sit at the intersection of healthcare, data, and AI.…

Available to hire

I’m a results-driven medical student at Cairo University with practical experience in customer-facing roles, from appointment setting and lead management to debt consultation and ongoing client support. I’ve worked across fast-paced environments and managed high-volume interactions while keeping quality, compliance, and clear documentation at the center of everything I do.

Alongside my healthcare training, I’m also building hands-on expertise in AI—contributing to Arabic language data annotation and evaluation for NLP tasks, and developing tech-forward approaches to improve patient and client experiences through automation and smarter workflows. I bring a compassionate, structured mindset to both clinical and analytical work, and I’m excited to keep growing in roles that sit at the intersection of healthcare, data, and AI.

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Language

Arabic
Fluent
English
Advanced

Work Experience

Debt Resolution Specialist at Dial Expert (Dial Expert)
November 1, 2025 - Present
Assisted consumers in resolving unsecured debt through structured, compliant debt resolution programs. Conducted detailed financial assessments to evaluate eligibility and sustainability of resolution plans. Educated clients on program structure, risks, benefits, and realistic timelines to support informed decision-making. Enrolled qualified clients into appropriate solutions and provided ongoing guidance throughout the resolution process while adhering to best practices and consumer protection regulations. Maintained accurate CRM records to support case documentation and creditor negotiations.
CEO (Founder) at Molarity
September 1, 2025 - Present
Founded Molarity to help clinics manage patients through digital solutions. As CEO, oversees strategy, operations, marketing, product development, and client relations. Builds websites and patient booking/communication tools, aiming for measurable growth for clients through streamlined workflows and digital engagement.
AI Language Annotator at Outlier AI
April 1, 2025 - Present
Contributed to AI model development by producing high-quality Arabic language data annotation, correction, and evaluation. Ensured dialectal, cultural, and contextual accuracy across NLP tasks such as transcription, translation, and conversational data generation. Collaborated with teams to refine prompts and improve LLM performance for Arabic users.
Client Relations Manager & Business Developer at MJ Telecom (MJ Telecom LLC)
December 1, 2024 - October 1, 2025
Managed and oversaw 5 major accounts across HVAC, Real Estate, Solar, Insurance, and KYC. Conducted weekly client meetings to review performance, supervised account KPIs, and coordinated with team leaders. Prepared weekly and monthly reports for internal and client use. Developed and implemented improvement strategies to increase sales and overall performance.
Team Leader (HVAC Account) at Telehunters
August 1, 2024 - December 1, 2024
Led a B2B HVAC sales team focused on outreach to business owners for lead generation services. Conducted training sessions to strengthen agents’ negotiation and communication skills. Trained and mentored team members on sales techniques and client handling, consistently hitting performance targets and earning promotion to a CRM role.
Lead Manager (Solar & ADUs Account) at Bro Builders Design (Brothers Builders And Design Inc.)
February 1, 2024 - July 1, 2024
Re-engaged inactive and previously contacted homeowners to revive interest in Solar and ADU (Accessory Dwelling Unit) services. Managed communication through calls, texts, and CRM updates to re-activate cold or ghosted leads. Coordinated with closers and engineers to ensure qualified prospects were nurtured and ready for consultation. Consistently revived and generated approximately 12 qualified leads per week, supporting revenue growth.
Real Estate Lead Manager (Land Account) at Teletarget (Teletarget LLC)
August 1, 2023 - January 1, 2024
Re-engaged inactive and ghosted landowners from the company database to assess renewed interest in selling properties. Used structured follow-up cycles to nurture cold leads and convert them into qualified opportunities for investors. Leveraged persuasive communication and CRM tracking to restore trust and strengthen owner relationships. Consistently revived around 15 qualified leads weekly, contributing directly to the acquisition pipeline.
Medical Assistant (Psychiatry Provider) at Medix (Advanced Psychiatry Associates)
July 1, 2023 - Present
Managed patient scheduling, medication prescriptions support, and billing follow-up for a California-based psychiatric provider. Gained hands-on exposure to healthcare administration and patient workflow coordination, strengthening clinical and operational understanding in a medical environment.
Appointment Setter (Solar Solutions) at ATT (Adam and Ted Telecom)
March 1, 2023 - June 1, 2023
Cold-called property owners to introduce solar energy solutions and explain benefits. Set appointments for engineering consultations and supported lead flow through consistent outreach. Generated approximately 18–20 leads per month, exceeding the monthly target of 12.

Education

Bachelor of Medicine (MBBS) - Medical student at Faculty of Medicine, Cairo University
January 11, 2030 - January 1, 2027

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Financial Services, Telecommunications, Real Estate & Construction, Other