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Hi, I'm Harika Singanamalla, a highly proactive and detail-oriented operations and client support professional with over 5 years of experience in digital marketing and campaign management. I specialize in coordinating cross-functional teams, tracking projects, and ensuring seamless client communication, with a strong foundation in SEO and digital advertising. For most of my career, I've worked on managing advertising campaigns while keeping internal teams and clients aligned to drive successful outcomes. I enjoy identifying operational inefficiencies and implementing process improvements to enhance overall team performance. Working with tools like GSuite, Zendesk, and Google Ads has become second nature to me, and I take pride in mentoring others and fostering a collaborative environment. I'm excited to continue growing my skills and contributing to projects that push the boundaries of digital marketing and client success.…Hi, I'm Harika Singanamalla, a highly proactive and detail-oriented operations and client support professional with over 5 years of experience in digital marketing and campaign management. I specialize in coordinating cross-functional teams, tracking projects, and ensuring seamless client communication, with a strong foundation in SEO and digital advertising. For most of my career, I've worked on managing advertising campaigns while keeping internal teams and clients aligned to drive successful outcomes. I enjoy identifying operational inefficiencies and implementing process improvements to enhance overall team performance. Working with tools like GSuite, Zendesk, and Google Ads has become second nature to me, and I take pride in mentoring others and fostering a collaborative environment. I'm excited to continue growing my skills and contributing to projects that push the boundaries of digital marketing and client success.

Harika Singanamalla

Project Manager, PPC Manager, Digital Marketer, +2

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Hi, I'm Harika Singanamalla, a highly proactive and detail-oriented operations and client support professional with over 5 years of experience in digital marketing and campaign management. I specialize in coordinating cross-functional teams, tracking projects, and ensuring seamless client communication, with a strong foundation in SEO and digital advertising. For most of my career, I've worked on managing advertising campaigns while keeping internal teams and clients aligned to drive successful outcomes. I enjoy identifying operational inefficiencies and implementing process improvements to enhance overall team performance. Working with tools like GSuite, Zendesk, and Google Ads has become second nature to me, and I take pride in mentoring others and fostering a collaborative environment. I'm excited to continue growing my skills and contributing to projects that push the boundaries of digital marketing and client success.…Hi, I'm Harika Singanamalla, a highly proactive and detail-oriented operations and client support professional with over 5 years of experience in digital marketing and campaign management. I specialize in coordinating cross-functional teams, tracking projects, and ensuring seamless client communication, with a strong foundation in SEO and digital advertising. For most of my career, I've worked on managing advertising campaigns while keeping internal teams and clients aligned to drive successful outcomes. I enjoy identifying operational inefficiencies and implementing process improvements to enhance overall team performance. Working with tools like GSuite, Zendesk, and Google Ads has become second nature to me, and I take pride in mentoring others and fostering a collaborative environment. I'm excited to continue growing my skills and contributing to projects that push the boundaries of digital marketing and client success.

Available to hire

Hi, I’m Harika Singanamalla, a highly proactive and detail-oriented operations and client support professional with over 5 years of experience in digital marketing and campaign management. I specialize in coordinating cross-functional teams, tracking projects, and ensuring seamless client communication, with a strong foundation in SEO and digital advertising. For most of my career, I’ve worked on managing advertising campaigns while keeping internal teams and clients aligned to drive successful outcomes.

I enjoy identifying operational inefficiencies and implementing process improvements to enhance overall team performance. Working with tools like GSuite, Zendesk, and Google Ads has become second nature to me, and I take pride in mentoring others and fostering a collaborative environment. I’m excited to continue growing my skills and contributing to projects that push the boundaries of digital marketing and client success.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Process Executive at Cognizant

January 31, 2024 - July 9, 2025

Assisted with day-to-day campaign operations, delivering performance insights and strategic recommendations to drive client success. Served as the primary point of contact for a portfolio of 40+ assigned accounts, managing the entire client experience and relationship lifecycle. Coordinated with Sales, Product, and Customer Success teams to ensure satisfaction and long-term retention. Analyzed account performance metrics and presented strategic recommendations to improve account health for Google Ads. Identified and implemented upsell and cross-sell opportunities, working closely with marketing and sales teams to drive revenue growth. Worked for a Google vendor team, serving as a Subject Matter Expert (SME). Mentored a team of 10, led training sessions, and drove operational excellence to improve team performance and outcomes. Identified gaps in internal workflows and implemented process improvements to increase efficiency and reduce delays.

Associate A2 at Media Mint

October 31, 2022 - July 9, 2025

Managed multi-platform advertising campaigns end-to-end, from setup and optimization to improve performance. Worked for an Adroll vendor team, partnering with clients to provide strategic consultation on targeting, budgeting, and creative approaches based on objectives. Maintained regular client communication, delivering performance reviews and actionable insights to optimize results. Spearheaded audits and strategic refinements through the “Agency Project,” improving ROI across partner accounts. Tracked support tickets and resolutions using Zendesk, contributing to a streamlined support process and enhanced client satisfaction. Demonstrated strong multitasking abilities while managing competing priorities in a fast-paced agency environment.