Engaged with B2B and B2C clients to understand their needs and deliver customized sales solutions, with a focus on achieving and exceeding sales targets. Conducted thorough market research to identify trends, competitor activities, and consumer preferences, providing insights to inform strategic decisions and uncover opportunities. Oversaw CRM management to enhance client relationships, track sales activities, and generate actionable reports. Assisted in pricing strategy development and maintenance to ensure market-aligned pricing. Provided website and IT support to ensure smooth operation and a strong online presence.

UX/UI Designer at Element Soft LLC

July 1, 2020 - February 1, 2025

Gathered and evaluated user requirements with product managers and engineers. Investigated UX requirements for a suite of digital assets; performed requirement analysis with QA. Developed and conceptualized a comprehensive UI/UX design strategy and delivered high-quality UX design solutions including wireframes, visuals, flow diagrams, storyboards, site maps, and prototypes. Designed UI elements (navigation menus, search boxes, tabs, widgets) and tested UI components (CTAs, banners, layouts, page flows). Collaborated with marketing and design teams to create tailored experiences and advised on UX research methodologies to analyze user behavior.

Sales and Marketing Manager at Base Studio LLC

May 1, 2020 - July 1, 2021

Promoted the company’s brand and introduced new products/services to the market. Analyzed budgets, prepared annual plans, scheduled expenditures, and ensured sales quotas were met. Researched marketing opportunities, identified market trends, and suggested system improvements to achieve marketing goals. Gathered and summarized market data to draft reports. Implemented new sales plans and advertising strategies; recruited, trained, coached, and managed marketing and sales teams. Maintained relationships with important clients through regular visits and proactive needs assessments.

Bank Teller / Cash Desk Manager / Card Specialist at ACBA-CREDIT A GRICOLE BANK CJSC

July 1, 2012 - May 1, 2020

Assisted customers with processing transactions, resolved complaints, and answered questions. Informed customers about bank products and services. Tracked, recorded, reported, and stored information related to transactions and customers, ensuring accuracy. Maintained and balanced cash drawers, reconciled discrepancies, and managed confidential information. Monitored cash flow and prepared treasury reports; processed debit and credit card transactions and supported card services while upholding professional standards.