I am a Multimedia Software Developer and IT Support Officer with over 5 years of experience in graphic design and web application development, and over 3 years in IT support roles across NGOs and private sectors. Skilled in Adobe Creative Suite, web technologies, and infrastructure support, I thrive on promoting positive teamwork, problem-solving, and delivering creative IT solutions. My background combines technical proficiency with creativity, allowing me to support both technology and design needs effectively. With hands-on expertise spanning from system maintenance, user support, and device administration to multimedia creation including VFX, graphic design, and video editing, I enjoy working at the intersection of IT and creative media. I am passionate about leveraging my skills to build innovative applications and provide comprehensive IT services that enhance organizational performance.

Mandy Cortis Muscat

I am a Multimedia Software Developer and IT Support Officer with over 5 years of experience in graphic design and web application development, and over 3 years in IT support roles across NGOs and private sectors. Skilled in Adobe Creative Suite, web technologies, and infrastructure support, I thrive on promoting positive teamwork, problem-solving, and delivering creative IT solutions. My background combines technical proficiency with creativity, allowing me to support both technology and design needs effectively. With hands-on expertise spanning from system maintenance, user support, and device administration to multimedia creation including VFX, graphic design, and video editing, I enjoy working at the intersection of IT and creative media. I am passionate about leveraging my skills to build innovative applications and provide comprehensive IT services that enhance organizational performance.

Available to hire

I am a Multimedia Software Developer and IT Support Officer with over 5 years of experience in graphic design and web application development, and over 3 years in IT support roles across NGOs and private sectors. Skilled in Adobe Creative Suite, web technologies, and infrastructure support, I thrive on promoting positive teamwork, problem-solving, and delivering creative IT solutions. My background combines technical proficiency with creativity, allowing me to support both technology and design needs effectively.

With hands-on expertise spanning from system maintenance, user support, and device administration to multimedia creation including VFX, graphic design, and video editing, I enjoy working at the intersection of IT and creative media. I am passionate about leveraging my skills to build innovative applications and provide comprehensive IT services that enhance organizational performance.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Maltese
Fluent
Spanish; Castilian
Intermediate

Work Experience

Business Technology Support Officer at Blevins Franks
January 1, 2024 - Present
Managed internet access, security, connectivity, user accounts, and vendor liaison. Maintained systems, servers, backups, printers, and provided full-cycle user support.
IT Officer at Foróige
January 1, 2024 - August 7, 2025
Provided 1st-line support for over 700 staff across Ireland. Administered devices, Google Workspace, Windows Active Directory, Salesforce, and mobile platforms. Supported physical, virtual, and cloud-based infrastructure. Utilized Salesforce, Formstack, and Form Assembly tools.
IT Admin, Web and Graphic Designer at St Jeanne Antide Foundation
January 1, 2019 - Present
Sole IT contact handling staff support, social media, and donor campaigns using Donorbox. Redesigned and maintained website via Weebly. Created branding, print media, and videos using Adobe Suite.
Junior Solution Developer at Exigy
January 1, 2022 - August 7, 2025
Supported clients through system development, testing, and troubleshooting. Participated in Agile meetings and configuration tasks. Achieved Microsoft Power Platform Functional Consultant Associate certification.
IT Admin, Graphic Designer (Apprenticeship) at Foundation for Educational Services
December 31, 2020 - August 7, 2025
Provided IT administration and graphic design support during summer placement as a student.
Video Editor & Camera Operator at Smash TV
January 1, 2017 - August 7, 2025
Filmed and edited TV shows and news segments using Adobe Premiere Pro. Designed visuals and presentations for national educational institutes. Provided IT and clerical office assistance.
Business Technology Support Officer at Blevins Franks
January 1, 2024 - Present
Managed internet access, security, connectivity, user accounts, and vendor liaison. Maintained systems, servers, backups, and printers while providing full-cycle user support.
IT Officer at Foróige (Dublin, Ireland)
January 1, 2024 - August 7, 2025
Provided 1st-line support for 700+ staff across Ireland. Administered devices, Google Workspace, Windows AD, Salesforce, and mobile platforms. Supported physical, virtual, and cloud-based infrastructure. Tools used included Salesforce, Formstack, and Form Assembly.
IT Admin, Web and Graphic Designer at St Jeanne Antide Foundation
January 1, 2019 - Present
Sole IT contact handling staff support and social media donor campaigns (Donorbox). Redesigned and maintained website using Weebly. Created branding, print media, and videos via Adobe Suite. Maintained website: antidemalta.org.
Junior Solution Developer at Exigy
January 1, 2022 - August 7, 2025
Supported clients with system development, testing, and troubleshooting. Participated in Agile meetings and configuration tasks. Achieved Microsoft Power Platform Functional Consultant Associate certification.
IT Admin, Graphic Designer (Apprenticeship) at Foundation for Educational Services
December 31, 2020 - August 7, 2025
Provided IT administration and graphic design support during apprenticeship placement.
Video Editor & Camera Operator at Smash TV
January 1, 2017 - August 7, 2025
Filmed and edited TV shows and news segments using Adobe Premiere Pro. Designed visuals and presentations for national educational institutes. Provided IT support and clerical office assistance.
Business Technology Support Officer at Blevins Franks
January 1, 2024 - Present
Managed internet access, security, connectivity, user accounts, and vendor liaison. Maintained systems, servers, backups, printers, and handled full-cycle user support.
IT Officer at Foróige (Dublin, Ireland)
January 1, 2024 - August 7, 2025
Provided 1st-line support for over 700 staff across Ireland. Administered devices, Google Workspace, Windows AD, Salesforce, and mobile platforms. Supported physical, virtual, and cloud infrastructure. Used tools such as Salesforce, Formstack, and Form Assembly.
IT Admin, Web and Graphic Designer at St Jeanne Antide Foundation
January 1, 2019 - Present
Sole IT contact managing staff support, social media, and donor campaigns via Donorbox. Redesigned and maintained website using Weebly. Developed branding, print media, and videos using Adobe Suite.
Junior Solution Developer at Exigy
January 1, 2022 - August 7, 2025
Supported clients through system development, testing and troubleshooting. Participated in Agile meetings and configuration tasks. Achieved Microsoft Power Platform Functional Consultant Associate certification.
IT Admin, Graphic Designer (Apprenticeship) at Foundation for Educational Services
December 31, 2020 - August 7, 2025
Provided IT administration and graphic design support as part of student summer placement.
Video Editor & Camera Operator at Smash TV
December 31, 2017 - August 7, 2025
Filmed and edited TV shows and news segments using Adobe Premiere Pro. Designed visuals and presentations for national educational institutes. Provided IT support and clerical office assistance.

Education

BSc (Hons) in Multimedia Software Development at MCAST IICT – Malta
January 1, 2017 - December 31, 2022
Foundations of UX Design at Google
January 1, 2022 - December 31, 2023
BSc (Hons) in Multimedia Software Development at MCAST IIC T – Malta
January 1, 2017 - January 1, 2022
Foundations of UX Design at Google
January 1, 2022 - January 1, 2023
BSc (Hons) in Multimedia Software Development at MCAST IIC T – Malta
January 1, 2017 - January 1, 2022
Foundations of UX Design at Google
January 1, 2022 - January 1, 2023
BSc (Hons) in Multimedia Software Development at MCAST IICT – Malta
January 1, 2017 - January 1, 2022
Foundations of UX Design at Google
January 1, 2022 - January 1, 2023

Qualifications

Microsoft Power Platform Functional Consultant Associate
January 11, 2030 - August 7, 2025
Microsoft Power Platform Functional Consultant Associate
January 11, 2030 - August 7, 2025
Microsoft Power Platform Functional Consultant Associate
January 11, 2030 - August 7, 2025

Industry Experience

Software & Internet, Non-Profit Organization, Education, Media & Entertainment, Professional Services