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I am a results-driven leader and effective communicator who builds strong teams, solves problems, and manages complex operations with empathy. I’ve been recognized for aligning cross-functional groups, improving processes, and delivering on company initiatives while fostering a positive, collaborative workplace. My approach centers on people-first leadership and turning challenges into growth opportunities. Throughout my career in senior living administration and customer service, I’ve enhanced resident satisfaction, increased occupancy, and streamlined HR and payroll workflows while ensuring regulatory compliance. I thrive on turning conversations into actionable improvements and helping teams grow together in a supportive environment.…I am a results-driven leader and effective communicator who builds strong teams, solves problems, and manages complex operations with empathy. I’ve been recognized for aligning cross-functional groups, improving processes, and delivering on company initiatives while fostering a positive, collaborative workplace. My approach centers on people-first leadership and turning challenges into growth opportunities. Throughout my career in senior living administration and customer service, I’ve enhanced resident satisfaction, increased occupancy, and streamlined HR and payroll workflows while ensuring regulatory compliance. I thrive on turning conversations into actionable improvements and helping teams grow together in a supportive environment.

Darien Gostas

Executive Producer, Project Manager, Community Manager, +2

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I am a results-driven leader and effective communicator who builds strong teams, solves problems, and manages complex operations with empathy. I’ve been recognized for aligning cross-functional groups, improving processes, and delivering on company initiatives while fostering a positive, collaborative workplace. My approach centers on people-first leadership and turning challenges into growth opportunities. Throughout my career in senior living administration and customer service, I’ve enhanced resident satisfaction, increased occupancy, and streamlined HR and payroll workflows while ensuring regulatory compliance. I thrive on turning conversations into actionable improvements and helping teams grow together in a supportive environment.…I am a results-driven leader and effective communicator who builds strong teams, solves problems, and manages complex operations with empathy. I’ve been recognized for aligning cross-functional groups, improving processes, and delivering on company initiatives while fostering a positive, collaborative workplace. My approach centers on people-first leadership and turning challenges into growth opportunities. Throughout my career in senior living administration and customer service, I’ve enhanced resident satisfaction, increased occupancy, and streamlined HR and payroll workflows while ensuring regulatory compliance. I thrive on turning conversations into actionable improvements and helping teams grow together in a supportive environment.

Available to hire

I am a results-driven leader and effective communicator who builds strong teams, solves problems, and manages complex operations with empathy. I’ve been recognized for aligning cross-functional groups, improving processes, and delivering on company initiatives while fostering a positive, collaborative workplace. My approach centers on people-first leadership and turning challenges into growth opportunities.

Throughout my career in senior living administration and customer service, I’ve enhanced resident satisfaction, increased occupancy, and streamlined HR and payroll workflows while ensuring regulatory compliance. I thrive on turning conversations into actionable improvements and helping teams grow together in a supportive environment.

Skills

Leadership

Experience Level

Leadership

Expert

Language

English

Fluent

Work Experience

Customer Service Representative at State Farm - Agent Kathy Crim

October 1, 2023 - November 30, 2024

Managed customer relations for a large policy portfolio, helping clients understand company decisions, retaining loyalty, and identifying alternative discounts and product value.

Executive Director at Frontier Senior Living

January 1, 2022 - March 31, 2023

Addressed trust issues by living in the community and collaborating with care staff to streamline workflow, improve care quality, and train staff. Maintained resident satisfaction and positive relations with families, increasing occupancy by 17% over 8 months.

Business Office Manager at Oakmont Gardens Senior Living

June 1, 2021 - December 31, 2021

Facilitated a management transition for 60+ employees and 120+ residents, ensuring continuity and smooth operations.

Business Office Manager at Meridian Senior Living

March 1, 2020 - June 30, 2021

Decreased aging Accounts Receivable by $120,000 in the first year through targeted relationship-building with responsible parties of former residents. Played a key role in rolling out HR systems, payroll changes, and new hire onboarding processes to simplify filings and maintain licensing inspections.