Hello—I’m Tara C. Wilson, a cross-functional leader focused on turning complex business challenges into practical, measurable outcomes. I partner with executives to align strategy with execution, drive organizational change, and accelerate digital transformation across operations, IT, and product teams. I’m energized by building high-performing teams, designing scalable governance, and delivering customer-centered programs that deliver real value. I’ve led initiatives from startups to enterprise across cloud adoption, data-center migrations, and SaaS delivery. I’m passionate about coaching leaders, codifying best practices, and creating clear roadmaps that unblock momentum. When I’m not guiding teams, I mentor peers, speak publicly about transformation, and help organizations build resilient, agile cultures. Check out my website here: _Website not available. Sign in: https://www.twine.net/signup_

Tara C. Wilson

Hello—I’m Tara C. Wilson, a cross-functional leader focused on turning complex business challenges into practical, measurable outcomes. I partner with executives to align strategy with execution, drive organizational change, and accelerate digital transformation across operations, IT, and product teams. I’m energized by building high-performing teams, designing scalable governance, and delivering customer-centered programs that deliver real value. I’ve led initiatives from startups to enterprise across cloud adoption, data-center migrations, and SaaS delivery. I’m passionate about coaching leaders, codifying best practices, and creating clear roadmaps that unblock momentum. When I’m not guiding teams, I mentor peers, speak publicly about transformation, and help organizations build resilient, agile cultures. Check out my website here: _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

Hello—I’m Tara C. Wilson, a cross-functional leader focused on turning complex business challenges into practical, measurable outcomes. I partner with executives to align strategy with execution, drive organizational change, and accelerate digital transformation across operations, IT, and product teams. I’m energized by building high-performing teams, designing scalable governance, and delivering customer-centered programs that deliver real value.

I’ve led initiatives from startups to enterprise across cloud adoption, data-center migrations, and SaaS delivery. I’m passionate about coaching leaders, codifying best practices, and creating clear roadmaps that unblock momentum. When I’m not guiding teams, I mentor peers, speak publicly about transformation, and help organizations build resilient, agile cultures.

Check out my website here: Website not available. Sign in: https://www.twine.net/signup

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Experience Level

Intermediate

Language

English
Fluent

Work Experience

Business Transformation Consultant & Coach at Tara C. Wilson Consulting Inc
September 1, 2016 - Present
Help clients assess business models and IT operational frameworks, align to strategic goals, and craft executable plans. Built market segmentation, identified opportunities for buyouts, and facilitated cross-functional alignment with senior leaders to drive organizational change. Delivered roadmaps for cloud adoption, DR/backup, and end-to-end service delivery while developing coaching relationships with executives.
Principal Client Advocate at MobiStream Solutions
October 1, 2016 - March 31, 2019
Led client advocacy for HR solutions, translating customer requirements into product delivery and onboarding processes, refining user journeys, and driving operational effectiveness. Created scalable onboarding and support workflows, reducing cycle times and increasing customer satisfaction.
Senior Customer Success Manager at Auvik Networks
February 1, 2020 - February 28, 2021
Transformed the customer success team from transactional support to business value realization, increasing monthly recurring revenue and customer satisfaction by aligning product delivery with client outcomes and building cross-functional collaboration.
Strategic Account Executive at BlackBerry
June 1, 2015 - September 30, 2016
Led strategic accounts and guided enterprise software initiatives, delivering multi-year value through aligned go-to-market and product delivery strategies. Promoted from Sr. Manager to Director during tenure, driving cross-functional collaboration and revenue growth.
Director, Business Technology Services at BlackBerry
September 1, 2013 - June 30, 2015
Directed technology services and led organizational changes to a matrix structure. Built KPIs, improved velocity, and supported cross-functional delivery across software, hardware, and services teams.
Senior Manager, Cloud & Platform Services, New Product Initiatives at BlackBerry
January 1, 2012 - December 31, 2013
Led a team of Sr Program Managers to deliver OS/software and platform initiatives. Focused on go-to-market readiness and cross-functional governance to accelerate delivery.
Program Manager, US Carrier Operations at BlackBerry
January 1, 2013 - August 31, 2013
Managed programs for US carrier operations, coordinating multiple teams to ensure timely delivery and stakeholder alignment for major carrier initiatives.
Associate Director, Infrastructure Special Projects at MCAP Commercial Limited Partnership
March 1, 2008 - May 31, 2011
Led infrastructure-focused initiatives, negotiating and coordinating with internal and external stakeholders to enable major IT and data center projects.
Associate Director, Data Centre Operations at MCAP Commercial Limited Partnership
February 1, 2005 - March 31, 2008
Oversaw data center operations and ensured service consistency across national IT service providers, focusing on uptime, capacity planning, and risk mitigation.
Business Transformation Consultant & Coach at Tara C. Wilson Consulting Inc.
September 1, 2016 - Present
Help clients assess business models, IT operational frameworks, and tie to strategic goals with actionable execution plans. Researched and built segmentation analyses to identify key competitors, areas of weakness, and buy-out opportunities to increase market share. Partner with executive teams to identify roadblocks, build team alignment at all levels, and coach senior leaders to ensure a clear leadership vision is understood and supported. Design and implement business strategies, corporate culture practices, and set targets for consistent growth. Facilitate journey mapping and bring client and design teams together to achieve shared objectives. Build pivot-capable, vertically integrated frameworks to maximize performance through measurable metrics and deliverables.
Senior Manager, Program Manager, New Product Initiatives at BlackBerry
January 1, 2012 - December 1, 2013
Led a team of 15 Senior Program Managers to deliver hundreds of OS, software, and hardware products. Drove governance for new product initiatives and achieved corporate milestones. Built cross-functional partnerships and mentored senior leaders across the organization to ensure program delivery and strategic alignment.
Director, Data Centre Operations at MCAP Commercial Limited Partnership
February 1, 2005 - March 1, 2008
Managed two internal teams and national IT service providers to ensure consistent infrastructure availability per SLA. Developed hosting strategy for HA/DR capabilities, outsourced hosting arrangements, and implemented governance to improve service reliability and cost efficiency.

Education

Master of Business Administration at Royal Roads University
January 11, 2030 - January 1, 2016
Bachelor of Arts, Honours Degree in Political Science and International Studies at University of Waterloo
January 11, 2030 - January 1, 1998
Master of Business Administration at Royal Roads University
January 11, 2030 - January 1, 2016
Bachelor of Arts, Honours Degree in Political Science and International Studies at University of Waterloo
January 11, 2030 - January 1, 1998

Qualifications

PMP
January 11, 2030 - December 19, 2025
Scrum Master
January 11, 2030 - December 19, 2025
ITIL Service Management
January 11, 2030 - December 19, 2025
PROCI ADKAR Change Certification
January 11, 2030 - December 19, 2025
PMP
January 11, 2030 - December 19, 2025
Scrum Master
January 11, 2030 - December 19, 2025
ITIL Service Management
January 11, 2030 - December 19, 2025
PROCI ADKAR Change Certification
January 11, 2030 - December 19, 2025

Industry Experience

Software & Internet, Professional Services, Telecommunications, Financial Services, Media & Entertainment