Federica Pennisi

Available to hire

Hi, I'm Federica Pennisi, an Italian/American bilingual with a rich multicultural background.

About

Hi, I’m Federica Pennisi, an Italian/American bilingual with a rich multicultural background. I have over 6 years of experience in customer success and specialist roles working closely with account managers, as well as over 5 years of expertise in Press Office and Social Media Marketing. I thrive on understanding and connecting with people, and I’m passionate about driving business success through cultural understanding, strategic insights, and creative solutions.

I enjoy working in multicultural environments and am skilled in CRM, social media management, onboarding, business reviews, web content creation, and training. I’m excited to bring my dedication and experience to new challenges, whether remote or onsite, and am open to relocation opportunities.

  • Joined June 2025

Languages

  • ItalianFluent
  • EnglishFluent
  • FrenchIntermediate

Industry experience

  • Media & Entertainment
  • Professional Services
  • Consumer Goods
  • Software & Internet
  • Retail

Education

B.S. Communication and Journalism · University of Verona2014
Master Executive in Digital Marketing · Il Sole 24 Ore Business School2025
The Fundamentals of Digital Marketing · Google Digital Training2023
Market Research and Consumer Behavior · Coursera - IE Business School2020

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