Hi, I'm Zari Melani. I'm a reliable and goal-oriented call center professional with solid experience in appointment scheduling and customer service. I am looking for a remote opportunity where I can contribute my excellent communication skills and efficiency to a unique team, especially in the renewable energy consultation sector. I have a Bachelor's degree in Food Technology and recently completed a Social Media Management course, which helped me develop skills in managing online audiences and enhancing brand visibility. I'm eager to grow professionally and bring value through my adaptability and dedication.…

Zari Melani

Hi, I'm Zari Melani. I'm a reliable and goal-oriented call center professional with solid experience in appointment scheduling and customer service. I am looking for a remote opportunity where I can contribute my excellent communication skills and efficiency to a unique team, especially in the renewable energy consultation sector. I have a Bachelor's degree in Food Technology and recently completed a Social Media Management course, which helped me develop skills in managing online audiences and enhancing brand visibility. I'm eager to grow professionally and bring value through my adaptability and dedication.…

Available to hire

Hi, I’m Zari Melani. I’m a reliable and goal-oriented call center professional with solid experience in appointment scheduling and customer service. I am looking for a remote opportunity where I can contribute my excellent communication skills and efficiency to a unique team, especially in the renewable energy consultation sector.

I have a Bachelor’s degree in Food Technology and recently completed a Social Media Management course, which helped me develop skills in managing online audiences and enhancing brand visibility. I’m eager to grow professionally and bring value through my adaptability and dedication.

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Skills

Experience Level

Language

English
Fluent
Albanian
Fluent

Work Experience

Call Center Representative
January 1, 2021 - December 31, 2022
Provided customer support and handled inquiries in English. Assisted clients with scheduling and problem resolution. Ensured high customer satisfaction through clear and professional communication. Consistently met and exceeded appointment and sales targets. Adapted to different industries, improving communication and persuasion skills.
Call Center Representative
January 1, 2024 - December 31, 2025
Provided customer support and handled inquiries in English. Assisted clients with scheduling and problem resolution. Ensured high customer satisfaction through clear and professional communication. Consistently met and exceeded appointment and sales targets. Adapted to different industries, improving communication and persuasion skills.
Social Media Manager
January 1, 2024 - December 31, 2024
Developed and managed social media content to engage and grow online audiences. Utilized social media strategies to increase brand visibility and customer interaction.

Education

Bachelor's at University of Mother Teresa
January 1, 2020 - December 31, 2024

Qualifications

Social Media Management Course
January 1, 2024 - December 31, 2024

Industry Experience

Energy & Utilities, Professional Services, Consumer Goods, Media & Entertainment, Other

Skills

Experience Level

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