I am a passionate marketing enthusiast with a strong business mindset. Starting my first job at the age of 12 established my solid work ethic, which I further developed by studying Ireland's top-ranked commerce degree. My creativity is fueled by my love of art, fashion, and keeping up with the latest social media trends. I bring over 6 years of experience in customer-focused roles across both corporate and retail environments, with a focus on marketing and customer experience. My active involvement in rugby and athletics has equipped me with invaluable teamwork skills, allowing me to thrive in collaborative settings.

Ed Stephenson

I am a passionate marketing enthusiast with a strong business mindset. Starting my first job at the age of 12 established my solid work ethic, which I further developed by studying Ireland's top-ranked commerce degree. My creativity is fueled by my love of art, fashion, and keeping up with the latest social media trends. I bring over 6 years of experience in customer-focused roles across both corporate and retail environments, with a focus on marketing and customer experience. My active involvement in rugby and athletics has equipped me with invaluable teamwork skills, allowing me to thrive in collaborative settings.

Available to hire

I am a passionate marketing enthusiast with a strong business mindset. Starting my first job at the age of 12 established my solid work ethic, which I further developed by studying Ireland’s top-ranked commerce degree. My creativity is fueled by my love of art, fashion, and keeping up with the latest social media trends. I bring over 6 years of experience in customer-focused roles across both corporate and retail environments, with a focus on marketing and customer experience. My active involvement in rugby and athletics has equipped me with invaluable teamwork skills, allowing me to thrive in collaborative settings.

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Language

English
Fluent

Work Experience

Trainee Technologist/ Project Co-Ordinator at Primark Head Quarter, Arthur Ryan House
July 1, 2022 - July 1, 2023
Contributed to ensuring the safety, accurate testing, and high quality of products within the home textiles range. Shadowed the marketing team to gain insights and relate course learning to real-life scenarios. Managed customer complaints efficiently, ensuring prompt resolution and maintaining high satisfaction levels. Explored other departments such as Supply Chain Management, Buying, and HR to understand the business deeply. Implemented a new operational system across five departments to enhance transparency and collaboration. Was a key member of a pilot Durability project that established minimum wash requirements for sustainability. Introduced new communication methods with suppliers across Pakistan, Bangladesh, China, and Turkey. Helped introduce product standardisation initiatives across home textiles, resulting in cost reduction and cohesive product standards on the shop floor.
Retail Supervisor at Springmount Garden Centre Ltd
May 1, 2018 - June 30, 2022
Increased average basket size by promoting link sales and multibuy products. Developed signage and captured photos for social media marketing. Engaged in visual merchandising including assembly of displays and presentations. Provided excellent customer service with effective communication and recommendations. Promoted to Outdoor Manager, responsible for assigning tasks to outdoor employees, implementing regular progress meetings with managers and owners, managing incoming outdoor deliveries efficiently, and facilitating training of new staff with an introduced efficiency handbook.
Stable Hand at Olive O'Connor BloodStock
January 1, 2013 - December 31, 2021
Supported operations during spring and autumn seasons over eight years.

Education

Bachelor of Commerce at University College Dublin
January 1, 2020 - January 1, 2024
Leaving Certificate at East Glendalough School
January 1, 2014 - December 31, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Consumer Goods, Non-Profit Organization