Available to hire
Hi, I’m Thomas Vella, a friendly and dedicated customer service specialist with experience in hospitality and retail. I have developed strong skills in order taking, cleaning, and customer service across various roles in Malta. My background also includes working as a parliamentary intern where I gained experience in video editing and promoting.
I hold a Bachelor of Arts (Honours) in Game Art and Visual Design from MCAST Art Institute and have honed my creativity through graphic design and interactive media studies. I’m eager to bring my enthusiasm and work ethic into new challenges, combining my service experience with my creative education.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Maltese
Fluent
French
Intermediate
Work Experience
Customer service specialist at Lidl, Zebbug
April 21, 2025 - PresentOrder taking, cleaning, customer service, and stacking duties performed to ensure smooth operations and customer satisfaction.
Customer service specialist at Junior's, Mosta
April 19, 2025 - July 22, 2025Handled order taking, cleaning, customer service, and stacking to maintain efficient service in a busy retail environment.
Customer service specialist at Eden Cinemas, St. Julians
November 2, 2024 - July 22, 2025Responsible for serving customers, order taking, cleaning, and delivering excellent customer service.
Bar staff at Hoppy Hare, Mosta
August 27, 2023 - July 22, 2025Served drinks, made cocktails, and performed cleaning duties while maintaining customer satisfaction in a bar setting.
Fast food crew member at Mc Donalds, Naxxar
October 20, 2019 - July 22, 2025Engaged in table service, cleaning, serving, and order taking to support fast-paced fast food operations.
Parliamentary intern at Parliament of Malta, Valletta
June 11, 2019 - July 22, 2025Performed video editing and promotional activities to support parliamentary communications.
Customer service specialist at Lidl Zebbug
April 21, 2025 - PresentOrder Taking, Cleaning, Customer Service, Stacking
Customer service specialist at Junior's Mosta
April 19, 2025 - July 23, 2025Order Taking, Cleaning, Customer Service, Stacking
Customer service specialist at Eden Cinemas St. Julians
November 2, 2024 - July 23, 2025Serving, Order Taking, Cleaning, Customer Service
Bar staff at Hoppy Hare Mosta
August 27, 2023 - July 23, 2025Serving drinks, Making cocktails, Cleaning
Fast food crew member at Mc Donalds Naxxar
October 20, 2019 - July 23, 2025Table Service, Cleaning, Serving, Order Taking
Parliamentary intern at Parliament of Malta Valletta
June 11, 2019 - July 23, 2025Video Editing, Promoting
Customer service specialist at Lidl Zebbug
April 21, 2025 - PresentResponsibilities included taking orders, cleaning, providing customer service, and stacking products to ensure efficient store operations.
Customer service specialist at Junior's
April 19, 2025 - July 23, 2025Handled order taking, cleaning, customer service, and stacking to maintain smooth service and customer satisfaction.
Customer service specialist at Eden Cinemas
November 2, 2024 - July 23, 2025Serving customers, taking orders, cleaning, and providing overall customer service during cinema operations.
Bar staff at Hoppy Hare
August 27, 2023 - July 23, 2025Serving drinks, making cocktails, and cleaning to support bar operations and customer experience.
Fast food crew member at Mc Donalds
October 20, 2019 - July 23, 2025Performed table service, cleaning, serving, and taking orders in a fast-paced fast food environment.
Parliamentary intern at Parliament of Malta
June 11, 2019 - July 23, 2025Engaged in video editing and promotional activities to support parliamentary communications.
Customer service specialist at Lidl Zebbug
April 21, 2025 - PresentPerformed order taking, cleaning, customer service, and stacking duties. Ensured customer satisfaction by maintaining a clean and organized environment and assisting with various service tasks.
Customer service specialist at Junior's
April 19, 2025 - July 23, 2025Handled order taking, cleaning, customer service, and stacking responsibilities. Assisted customers with their orders and contributed to maintaining the facility's cleanliness and organization.
Customer service specialist at Eden Cinemas
November 2, 2024 - July 23, 2025Provided serving, order taking, cleaning, and customer service. Worked directly with customers to enhance their experience while managing cleanliness and order accuracy.
Bar staff at Hoppy Hare
August 27, 2023 - July 23, 2025Served drinks, made cocktails, and maintained cleanliness. Delivered excellent customer service in a fast-paced hospitality environment.
Fast food crew member at Mc Donalds
October 20, 2019 - July 23, 2025Provided table service, cleaning, serving, and order taking in a fast food setting. Supported smooth daily operations and contributed to customer satisfaction.
Parliamentary intern at Parliament of Malta
June 11, 2019 - July 23, 2025Performed video editing and promotional tasks. Supported communication efforts within the parliamentary office through media-related responsibilities.
Customer service specialist at Lidl Zebbug
April 21, 2025 - PresentOrder Taking, Cleaning, Customer Service, Stacking
Customer service specialist at Junior's Mosta
April 19, 2025 - July 23, 2025Order Taking, Cleaning, Customer Service, Stacking
Customer service specialist at Eden Cinemas St. Julians
November 2, 2024 - July 23, 2025Serving, Order Taking, Cleaning, Customer Service
Bar staff at Hoppy Hare Mosta
August 27, 2023 - July 23, 2025Serving drinks, Making cocktails, Cleaning
Fast food crew member at Mc Donalds Naxxar
October 20, 2019 - July 23, 2025Table Service, Cleaning, Serving, Order Taking
Parliamentary intern at Parliament of Malta Valletta
June 11, 2019 - July 23, 2025Video Editing, Promoting
Education
Bachelor of Arts (Honours) at MCAST Art Institute
September 1, 2019 - June 30, 2022Advanced Diploma at MCAST Art Institute
September 1, 2017 - June 30, 2019Bachelor of Arts (Honours) at MCAST Art Institute
September 1, 2019 - June 30, 2022Advanced Diploma at MCAST Art Institute
September 1, 2017 - June 30, 2019Bachelor of Arts (Honours) at MCAST Art Institute
September 1, 2019 - June 30, 2022Advanced Diploma at MCAST Art Institute
September 1, 2017 - June 30, 2019Bachelor of Arts (Honours) at MCAST Art Institute
September 1, 2019 - June 30, 2022Advanced Diploma at MCAST Art Institute
September 1, 2017 - June 30, 2019O Levels at Savio College
January 1, 2012 - December 31, 2017Bachelor of Arts (Honours) at MCAST Art Institute
September 1, 2019 - June 30, 2022Advanced Diploma at MCAST Art Institute
September 1, 2017 - June 30, 2019O Levels at Savio College
January 1, 2012 - December 31, 2017Qualifications
Industry Experience
Retail, Media & Entertainment, Gaming, Government, Travel & Hospitality
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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