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I have over 20 years of experience dedicated to helping companies improve work processes by introducing Usability and User-Centered-Design concepts for documentation and human-computer interface improvements. I excel in fostering better cross-team collaborations and reducing project costs and timelines with a positive and energetic approach. My expertise lies in gathering requirements, restructuring information, and creating easy-to-understand content that supports business goals. I have a passion for producing engaging content across multiple platforms including websites, guides, tutorials, and social media, always aiming to connect deeply with users and stakeholders.…I have over 20 years of experience dedicated to helping companies improve work processes by introducing Usability and User-Centered-Design concepts for documentation and human-computer interface improvements. I excel in fostering better cross-team collaborations and reducing project costs and timelines with a positive and energetic approach. My expertise lies in gathering requirements, restructuring information, and creating easy-to-understand content that supports business goals. I have a passion for producing engaging content across multiple platforms including websites, guides, tutorials, and social media, always aiming to connect deeply with users and stakeholders.

user902054

Writer, Content Creator, Content Strategist, +2

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I have over 20 years of experience dedicated to helping companies improve work processes by introducing Usability and User-Centered-Design concepts for documentation and human-computer interface improvements. I excel in fostering better cross-team collaborations and reducing project costs and timelines with a positive and energetic approach. My expertise lies in gathering requirements, restructuring information, and creating easy-to-understand content that supports business goals. I have a passion for producing engaging content across multiple platforms including websites, guides, tutorials, and social media, always aiming to connect deeply with users and stakeholders.…I have over 20 years of experience dedicated to helping companies improve work processes by introducing Usability and User-Centered-Design concepts for documentation and human-computer interface improvements. I excel in fostering better cross-team collaborations and reducing project costs and timelines with a positive and energetic approach. My expertise lies in gathering requirements, restructuring information, and creating easy-to-understand content that supports business goals. I have a passion for producing engaging content across multiple platforms including websites, guides, tutorials, and social media, always aiming to connect deeply with users and stakeholders.

Available to hire

I have over 20 years of experience dedicated to helping companies improve work processes by introducing Usability and User-Centered-Design concepts for documentation and human-computer interface improvements. I excel in fostering better cross-team collaborations and reducing project costs and timelines with a positive and energetic approach.

My expertise lies in gathering requirements, restructuring information, and creating easy-to-understand content that supports business goals. I have a passion for producing engaging content across multiple platforms including websites, guides, tutorials, and social media, always aiming to connect deeply with users and stakeholders.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Advanced

Work Experience

Senior Content Creator and Strategy on Social Media at Self

June 1, 2024 - June 7, 2024

Developing and executing social media content strategies that align with business goals and brand messaging. Responsibilities include identifying trending topics, producing high-quality visually appealing content, filming, editing, creating graphics, and writing engaging captions to resonate with target audiences.

Writer at Self

May 1, 2018 - July 31, 2023

Focused on process improvement and information restructuring by rewriting content and adapting it for guides, tutorials, social media, and internal systems. Produced and authored content for Kindle books including a series called 'Synopsis,' related to Bible stories with the objective of intriguing readers and fostering growth in knowledge and faith.

Writer and Coach | Consultant | Requirements Manager (Gathering / Writing / Analysis) & Business Strategy Consultant at Accenture

June 1, 2015 - January 31, 2017

Led documentation initiatives to consolidate analysts' expertise and business area content, creating a robust knowledge repository. Reorganized repositories using IR UP Methodology for better content structure and accessibility. Spearheaded training on SCRUM techniques to enhance cross-functional collaboration and improve workflows, resulting in cost efficiencies.

Business Analyst Consultant (Gathering / Writing) at Accenture

September 1, 2013 - May 31, 2015

Conducted detailed interviews with users and stakeholders to gather and clarify requirements, producing clear documentation including requirements and use cases. Facilitated cross-team meetings to ensure alignment with project objectives. Authored various user guides, tutorials, and interface specifications using tools like Balsamiq Mockups, improving user experiences.

Senior Requirements Analyst & Information Architect (Gathering / Writing) at Stefanini

April 1, 2009 - June 30, 2013

Collaborated with major Brazilian banks to gather business requirements using interviews and meetings. Recommended HCI advancements based on usability heuristics and ISO standards to enhance website usability. Led teams to create high-fidelity prototypes through User-Centered Design methods, producing assets such as navigation maps, wireframes, and style guides using Balsamiq Mockups. Promoted user-centric workflows fostering developer-user collaboration.

Requirement Analyst and User Experience Design (Usability Specialist) at POLITEC

April 1, 2006 - March 31, 2009

Suggested interface solutions and designed storyboards and user interfaces based on usability heuristics and ISO recommendations. Coordinated and guided teams in developing high-fidelity prototypes using HTML, CSS, and JavaScript, partnering closely with users and stakeholders to save time and reduce costs.