I am an expert in customer relations, project management, and digital marketing with a history of working with high profile clientele. I am confident in navigating all marketing mediums to strengthen and adapt company branding to build sales and reputation. I am creative and personable, always striving for excellence in everything I do. I am passionate about delivering excellent customer experiences aligned with brand values and achieving performance targets. My experience spans sales, CRM, social media management, and content creation, and I enjoy working with teams in dynamic environments to produce compelling marketing campaigns.

Bernhart Sylvain

I am an expert in customer relations, project management, and digital marketing with a history of working with high profile clientele. I am confident in navigating all marketing mediums to strengthen and adapt company branding to build sales and reputation. I am creative and personable, always striving for excellence in everything I do. I am passionate about delivering excellent customer experiences aligned with brand values and achieving performance targets. My experience spans sales, CRM, social media management, and content creation, and I enjoy working with teams in dynamic environments to produce compelling marketing campaigns.

Available to hire

I am an expert in customer relations, project management, and digital marketing with a history of working with high profile clientele. I am confident in navigating all marketing mediums to strengthen and adapt company branding to build sales and reputation. I am creative and personable, always striving for excellence in everything I do.

I am passionate about delivering excellent customer experiences aligned with brand values and achieving performance targets. My experience spans sales, CRM, social media management, and content creation, and I enjoy working with teams in dynamic environments to produce compelling marketing campaigns.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
French
Fluent

Work Experience

Assistant Communication Project Manager at L’OREAL GROUPE LUXURY FRAGRANCES
January 1, 2024 - June 30, 2024
Coordinated talent including glam team, stylists, photographers, and content creators. Created, produced, and sent internal press and influencer kits. Developed guidelines for new product launches and key products across different markets. Managed product orders for US and Asia markets. Wrote and translated PR and product texts between French and English.
Sales Representative and CRM at ORLEBAR BROWN, CARLTON CANNES
January 1, 2023 - January 1, 2024
Developed brand awareness resulting in a +20% increase in sales. Increased average basket size by 25%. Implemented effective sales techniques respected brand values and internal procedures.
Freelance Creative Copywriter and Social Media Manager at Self-employed
September 1, 2023 - June 20, 2024
Created persuasive and informative written content for digital social media advertising campaigns. Edited and proofread content to ensure buy-in and consistency with target audience and brand image. Implemented strategies and created content for various platforms. Wrote persuasive organic content and ad copy for Meta.
Marketing and Social Media Assistant at MAISON MARGIELA
September 1, 2022 - January 1, 2023
Received, documented, and safely returned collections. Ran the press showroom and managed interior design. Coordinated requests for in-house shoots. Prepared and took part in shoots, fashion shows, and internal events. Managed public relations across all media channels.
Sales Associate and CRM at LOUIS VUITTON
January 1, 2022 - September 1, 2022
Guaranteed an excellent customer experience aligned with the brand. Actively achieved and exceeded KPI performance targets. Catered to VIP clientele. Managed Visual Merchandising in-store rotations.

Education

Marketing Degree at EDHEC BUSINESS SCHOOL
January 1, 2015 - December 31, 2018
Baccalaureat Serie ES at INSTITUT SAINT-DOMINIQUE
January 1, 2012 - December 31, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Consumer Goods, Media & Entertainment, Professional Services