Available to hire
I am a Computer Engineering graduate with a strong focus on both software and hardware development. My passion lies in creating innovative technology solutions and exploring the integration of artificial intelligence in various applications.
With a deep understanding of multiple programming languages and operating systems, I am dedicated to leveraging my skills to solve complex problems and drive technological advancement. My commitment to continuous learning and development ensures I stay at the forefront of the rapidly evolving tech industry.
Language
English
Fluent
Turkish
Fluent
Work Experience
IT + VOIP Engineer at Correct Group (Voicelinx)
November 1, 2024 - November 30, 2024Installed and maintained cloud based PBX and VoIP systems, providing customised communication solutions for clients. Developed AI Agents for clients. Managed necessary implementations by SSH. Integrated VoIP services and set up Softphones to reduce communication costs and improve efficiency for businesses. Delivered technical support and resolved customer issues quickly, ensuring high client satisfaction. Monitored and analysed system performance to identify and resolve potential issues proactively. Provided technical support for hardware, software, and network systems.
IT and Customer Support at Foto Kolcu
May 1, 2016 - June 30, 2021Worked as IT Support managing and building computers, cameras, printers, and providing customer service support.
Software Genius Intern at Creditwest Bank
July 1, 2023 - September 30, 2023As part of a group project, designed a cashierless self-checkout system. Created the mobile application using Xamarin. Implemented and integrated NFC and scale chips on Raspberry Pi3 for payments and item measurements. Developed NFC payment and QR payment systems within the mobile application.
IT + VOIP Engineer at Correct Group (Voicelinx)
November 1, 2024 - November 30, 2024Installed and maintained cloud based PBX and VoIP systems, providing customised communication solutions for clients. Developed AI Agents for clients and performed necessary implementations by SSH. Integrated VoIP services and set up Softphones to reduce communication costs and improve efficiency for businesses. Delivered technical support and resolved customer issues quickly, ensuring high client satisfaction. Monitored and analysed system performance to identify and solve potential issues proactively. Provided technical support for hardware, software, and network systems.
IT and Customer Support at Foto Kolcu
May 1, 2016 - June 30, 2021Managed and built computers, cameras, printers and provided customer service and support. Worked as IT support and handling customer service-support tasks.
IT + VOIP Engineer at Correct Group (Voicelinx)
November 1, 2024 - PresentInstalled and maintained cloud based PBX and VoIP systems, providing customised communication solutions for clients. Developed AI Agents for clients and implemented necessary changes using SSH. Integrated VoIP services and set up Softphones to reduce costs and improve efficiency. Delivered technical support and resolved customer issues quickly, ensuring high client satisfaction. Monitored and analyzed system performance proactively to prevent issues. Provided technical support for hardware, software, and network systems.
IT and Customer Support at Foto Kolcu
June 30, 2021 - July 20, 2025Managed and built computers, cameras, printers, and provided customer service support as an IT Support technician.
Software Genius Intern at Creditwest Bank
September 30, 2023 - July 20, 2025Contributed to the development of Westpay Self-checkout System including creating a mobile app using Xamarin, implementing NFC and scale chips on Raspberry Pi3, and developing NFC and QR payment systems within the mobile application.
Software Genius at CreditWest Bank
September 30, 2023 - October 24, 2025Contributed to software development tasks and engineering projects for banking systems, implementing modules and fixes and collaborating with cross-functional teams.
IT + VOIP Engineer at Correct Group (Voicelinx)
November 1, 2024 - PresentInstalled and maintained cloud-based PBX and VOIP systems, provided customized communication solutions for clients, implemented SSH-based automation, and supported hardware, software and network troubleshooting.
IT Support at Foto Kolcu
June 30, 2021 - October 24, 2025Managed and built computers, cameras, printers; provided customer service and technical support.
Education
Undergraduate Degree at Bahçeşehir Cyprus University, Nicosia
January 1, 2024 - December 31, 2024Exchange Studentship at Bahçeşehir University, Istanbul
January 1, 2023 - December 31, 2023Undergraduate Degree at Bahçeşehir Cyprus University, Nicosia
January 1, 2021 - December 31, 2024Exchange Studentship at Bahçeşehir University, Istanbul
January 1, 2023 - December 31, 2023Undergraduate Degree at Bahçeşehir Cyprus University
January 1, 2024 - December 31, 2024Exchange Studentship at Bahçeşehir University
January 1, 2023 - December 31, 2023Bachelor of Science in Computer Engineering at Bahçeşehir Cyprus University
January 11, 2030 - January 1, 2024Exchange Program in Computer Engineering at Bahçeşehir University, Istanbul
January 1, 2023 - December 31, 2023Bachelor's Degree in Computer Engineering - Exchange Program at BAU World Wide Exchange Program
January 1, 2022 - January 1, 2023Qualifications
Industry Experience
Software & Internet, Telecommunications, Gaming, Financial Services, Education, Computers & Electronics, Professional Services, Media & Entertainment
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