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Partner, guide and support Meta Consumer and Business Researchers with specific Recruitment Strategies and data analytics to improve user engagement and product quality. Designed and developed Surveys via Qualtrics XM, where I managed and analyze large datasets, while utilizing Salesforce for Email and text campaigns, Excel and other internal tools to produce reports for A/B testing, using both qualitative and quantitative methods to guide product development. New Product Development (NPD) Support: Actively participate in user acceptance testing (UAT) for new product releases. Provide critical feedback to development teams to ensure product readiness and alignment with customer needs. Coordinate recruitment process and document processing, privacy policy, legal advice and compensation. Facilitated training on best use of Systems as well as Data collection, analysis and storage to Meta staff.…Partner, guide and support Meta Consumer and Business Researchers with specific Recruitment Strategies and data analytics to improve user engagement and product quality. Designed and developed Surveys via Qualtrics XM, where I managed and analyze large datasets, while utilizing Salesforce for Email and text campaigns, Excel and other internal tools to produce reports for A/B testing, using both qualitative and quantitative methods to guide product development. New Product Development (NPD) Support: Actively participate in user acceptance testing (UAT) for new product releases. Provide critical feedback to development teams to ensure product readiness and alignment with customer needs. Coordinate recruitment process and document processing, privacy policy, legal advice and compensation. Facilitated training on best use of Systems as well as Data collection, analysis and storage to Meta staff.

Lucas BozUX/UI

Voiceover Artist, Co-Writer, Content Producer, +4

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Partner, guide and support Meta Consumer and Business Researchers with specific Recruitment Strategies and data analytics to improve user engagement and product quality. Designed and developed Surveys via Qualtrics XM, where I managed and analyze large datasets, while utilizing Salesforce for Email and text campaigns, Excel and other internal tools to produce reports for A/B testing, using both qualitative and quantitative methods to guide product development. New Product Development (NPD) Support: Actively participate in user acceptance testing (UAT) for new product releases. Provide critical feedback to development teams to ensure product readiness and alignment with customer needs. Coordinate recruitment process and document processing, privacy policy, legal advice and compensation. Facilitated training on best use of Systems as well as Data collection, analysis and storage to Meta staff.…Partner, guide and support Meta Consumer and Business Researchers with specific Recruitment Strategies and data analytics to improve user engagement and product quality. Designed and developed Surveys via Qualtrics XM, where I managed and analyze large datasets, while utilizing Salesforce for Email and text campaigns, Excel and other internal tools to produce reports for A/B testing, using both qualitative and quantitative methods to guide product development. New Product Development (NPD) Support: Actively participate in user acceptance testing (UAT) for new product releases. Provide critical feedback to development teams to ensure product readiness and alignment with customer needs. Coordinate recruitment process and document processing, privacy policy, legal advice and compensation. Facilitated training on best use of Systems as well as Data collection, analysis and storage to Meta staff.

Available to hire

Partner, guide and support Meta Consumer and Business Researchers with specific Recruitment Strategies and data analytics to improve user engagement and product quality.
Designed and developed Surveys via Qualtrics XM, where I managed and analyze large datasets, while utilizing Salesforce for Email and text campaigns, Excel and other internal tools to produce reports for A/B testing, using both qualitative and quantitative methods to guide product development.
New Product Development (NPD) Support: Actively participate in user acceptance testing (UAT) for new product releases. Provide critical feedback to development teams to ensure product readiness and alignment with customer needs.
Coordinate recruitment process and document processing, privacy policy, legal advice and compensation.
Facilitated training on best use of Systems as well as Data collection, analysis and storage to Meta staff.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Senior Recruiter (UX/UI HR Ops) at Montefiore Hospitals

May 1, 2023 - January 31, 2025

Managed high volume recruitment support, cost optimization and strategy within various departments including Nutrition, Engineering, Facilities, Architecture and Design, Security Ops, Safety, Biomedical techs, Telecommunications, and more. Provided customer satisfaction support through internal UX/UI surveys and research analysis. Responsible for sourcing, job posting, interviewing, running references, contracts, and offer negotiations.

Research Management UX Recruiter at Meta/Facebook

July 1, 2021 - July 31, 2023

Responsible for product UX/Group Users data research via Qualtrics XM. Analyzed large data sets and sourced End Users, Group Admins and Researchers to coordinate research studies to improve various Meta products like Facebook, Messenger, and WhatsApp using Salesforce for feature function, behavior, and optimization.

Human Resources Business Partner – The Americas at Emirates Airlines

November 1, 2019 - June 30, 2021

Led all Talent Acquisition and Management operations across the Americas including 16 United States locations. Managed manpower planning, employee promotions, training, performance management, development plans, employee relations, disciplinary actions, grievance handling, exit interviews, and terminations ensuring adherence to policies and legal compliance. Worked closely with Group Legal and external advisors on sensitive cases.

Senior Human Resources Advisor at MANA Products

November 1, 2016 - November 30, 2019

Implemented comprehensive HR programs including talent acquisition, staffing, compensation, benefits, records management, employee relations and retention, compliance, and labor relations for this cosmetics manufacturer. Managed full cycle recruiting, developed candidate pipelines, coordinated interviews, trained hiring managers, and provided talent management reporting and coaching. Oversaw recruiting budget and reported KPIs.

Account Manager at EDSI

May 1, 2016 - November 30, 2019

Collaborated with the Department of Small Business Services to conduct recruitment events for clients like Starbucks, Whole Foods, and Rockefeller Center. Sourced and pre-screened candidates daily for manufacturing companies. Coordinated job fairs and open call events at multiple colleges and created bilingual (English-Spanish) application documents for NYC government job postings.

Senior Recruiter at Valentine Group HR

May 1, 2012 - May 31, 2016

Specialized in RPO recruitment, interviewing top talent for clients such as LSG Sky Chefs and U.S. Steel. Developed recruiting plans, interviewed over 10 candidates daily, and gained expertise recruiting across pharmaceutical, manufacturing, consumer products, hospitality services, and contact center industries.

RPO Recruiter at IBM Kenexa

March 1, 2011 - April 30, 2012

Filled positions for major clients including an airline, pharmaceutical companies, and U.S. Steel Canada. Collaborated with teams in Argentina, Canada, and the U.S., utilizing bilingual skills. Reviewed resumes, interviewed candidates, and successfully placed culinary, engineering, and IT professionals.