Kyle Hendrickson
Hi, I'm Kyle Hendrickson, an IT Systems Technician with a passion for diagnosing and repairing hardware and software issues.
About
Hi, I’m Kyle Hendrickson, an IT Systems Technician with a passion for diagnosing and repairing hardware and software issues. I have strong skills in programming and automation, and I enjoy creating tools that improve efficiency and help teams work smarter. Over the years, I’ve honed my ability to troubleshoot complex problems and develop remote access solutions that keep systems running smoothly.
I’m a friendly and enthusiastic learner who thrives both independently and in team settings. I take pride in training new members and documenting processes to help my team succeed. Outside of work, I love experimenting with technology by building custom projects, such as remote monitoring tools and hardware prototypes.
- 2 years' experience
- Joined June 2025
Industry experience
- Transportation & Logistics
- Computers & Electronics
- Software & Internet
- Government
- Travel & Hospitality
Work experience
Diagnosed and repaired airport machines including bag drop machines, kiosks, printers, and PCs for hardware, software, and networking issues, often with limited documentation. Automated equipment repair processes by creating scripts to detect faulty machines, generate tickets, and perform some remote repairs, reducing the need for physical intervention. Created repair process guides, troubleshooting documents, and contact lists to reduce team response time and aid in training new team members. Provided training and support to new team members and helped develop training documentation.
Education
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