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Hi, I’m Mark Peterson. I’m an experienced design contractor and hands-on individual contributor passionate about building scalable, human-centered systems that blend strategy, accessibility, and AI workflows. I’ve had the privilege of working on exciting projects across industries like healthcare, AI, and enterprise SaaS, always focusing on improving user experience and accessibility. I love collaborating with teams to create innovative solutions that truly make a difference. When I’m not designing, you might find me mentoring upcoming UX designers or experimenting with new AI-powered workflows to boost productivity and creativity in design.…Hi, I’m Mark Peterson. I’m an experienced design contractor and hands-on individual contributor passionate about building scalable, human-centered systems that blend strategy, accessibility, and AI workflows. I’ve had the privilege of working on exciting projects across industries like healthcare, AI, and enterprise SaaS, always focusing on improving user experience and accessibility. I love collaborating with teams to create innovative solutions that truly make a difference. When I’m not designing, you might find me mentoring upcoming UX designers or experimenting with new AI-powered workflows to boost productivity and creativity in design.

Mark Peterson

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Hi, I’m Mark Peterson. I’m an experienced design contractor and hands-on individual contributor passionate about building scalable, human-centered systems that blend strategy, accessibility, and AI workflows. I’ve had the privilege of working on exciting projects across industries like healthcare, AI, and enterprise SaaS, always focusing on improving user experience and accessibility. I love collaborating with teams to create innovative solutions that truly make a difference. When I’m not designing, you might find me mentoring upcoming UX designers or experimenting with new AI-powered workflows to boost productivity and creativity in design.…Hi, I’m Mark Peterson. I’m an experienced design contractor and hands-on individual contributor passionate about building scalable, human-centered systems that blend strategy, accessibility, and AI workflows. I’ve had the privilege of working on exciting projects across industries like healthcare, AI, and enterprise SaaS, always focusing on improving user experience and accessibility. I love collaborating with teams to create innovative solutions that truly make a difference. When I’m not designing, you might find me mentoring upcoming UX designers or experimenting with new AI-powered workflows to boost productivity and creativity in design.

Available to hire

Hi, I’m Mark Peterson. I’m an experienced design contractor and hands-on individual contributor passionate about building scalable, human-centered systems that blend strategy, accessibility, and AI workflows. I’ve had the privilege of working on exciting projects across industries like healthcare, AI, and enterprise SaaS, always focusing on improving user experience and accessibility.

I love collaborating with teams to create innovative solutions that truly make a difference. When I’m not designing, you might find me mentoring upcoming UX designers or experimenting with new AI-powered workflows to boost productivity and creativity in design.

Skills

Experience Level

Expert

Expert

Expert

Expert

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Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

UX Designer (Illinois Dept of Public Health) at Illinois Department of Public Health

January 1, 2024 - December 31, 2024

Led the UX/UI delivery for the Statewide Healthy Illinois Platform focusing on WCAG 2.2 / AA conformance. Designed all wireframes, UI components, and front-end hand-off specifications. Provided front-end code and design specs that ensured full WCAG 2.2 / AA accessibility compliance, impacting public health data access for all Illinois residents.

UX Product Designer (Bristlecone) at Bristlecone

January 1, 2023 - December 31, 2024

Delivered enterprise tools and AI-driven UX CMS platforms for clients including Illumina and Experian, with a strong focus on accessibility and data interaction. Defined design strategy and user flows across complex, AI-powered tools. Delivered WCAG-compliant UX systems supporting AI logic and dashboards. Increased design and strategy speed by 50% using AI-enhanced processes.

UX Designer (Deloitte for Thomson Reuters) at Deloitte

January 1, 2021 - December 31, 2022

Designed UX solutions for a $100M AI-powered modernization of publishing operations, focusing on scalability, data clarity, and machine-learning workflow optimization. Secured $3M in SLAs through UX design strategy and collaboration. Assisted in design systems, interaction patterns, and scalable designs. Streamlined workflow pain points by 200% within a month of testing.

Product Designer at Cisco

January 1, 2018 - December 31, 2019

Led updated designs and standardized the Cisco MSX Global Cloud Management Platform (SaaS/IaaS). Created UI solutions for Network Access (RBAC) for the entire platform. Unified fragmented workflows under a cohesive design system. Delivered MVP on time to generate revenue; current market share is $1.5B.

UX Mentor at Idea Software Studio, Springboard & CareerFoundry

January 1, 2017 - June 7, 2025

Created and led a non-profit UX design studio to help previous design students. Mentored UX design interns on various projects including full websites and apps. Provided continuing free training resulting in six interns progressing to professional careers.