rojocoach
Hi! I'm a disciplined, trustworthy, and resilient professional with over 5 years of multi-sector experience in customer service, education, insurance, fitness, and digital content.
About
Hi! I’m a disciplined, trustworthy, and resilient professional with over 5 years of multi-sector experience in customer service, education, insurance, fitness, and digital content. I enjoy solving problems, growing through new challenges, and helping others succeed. As a creative and user-oriented UX designer, I focus on usability principles and design strategy to deliver impactful, brand-aligned solutions.
I’m known for providing structured, clear feedback and collaborating effectively in remote and asynchronous environments. I love working with teams to refine user interfaces, improve flows, and enhance overall user experiences.
- 2 years' experience
- Joined June 2025
Skills· 10
Languages
- EnglishAdvanced
- Spanish; CastilianFluent
Industry experience
- Education
- Financial Services
- Healthcare
- Professional Services
- Software & Internet
- Other
- Consumer Goods
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Work experience· 6 roles
Reviewed and analyzed client UI structures, delivering improvement suggestions for usability, flow, and clarity. Provided structured, easy-to-implement design ideas aligned with branding and product development goals. Delivered written feedback, annotated screens, and concept visuals for product teams. Worked with early-stage founders to define visual tone and guide MVP interface directions.
Reviewed and analyzed client UI structures, delivering improvement suggestions for usability, flow, and clarity. Provided structured, easy-to-implement design ideas aligned with branding and product development goals. Delivered written feedback, annotated screens, and concept visuals for product teams. Worked with early-stage founders to define visual tone and guide MVP interface directions.
Designed responsive UX solutions for digital-first businesses in education, insurance, and wellness. Collaborated with stakeholders on complex flows involving lead generation, onboarding, and data analysis dashboards. Conducted UX research to identify behavior patterns, pain points, and opportunities for inclusive product experiences. Developed high-fidelity wireframes and prototypes using Figma, aligning with accessibility standards (WCAG). Created modular UI components and design systems for scalable interfaces.
Education
Certifications and awards· 8
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