I am Lily Potvin, an arts graduate with a strong track record of teamwork, leadership, and delivering excellent customer service across retail, hospitality, and cleaning teams. I thrive in fast-paced environments and take pride in maintaining high standards of cleanliness and client satisfaction. Currently I work on character design and color for Prosperity Studios and serve as an Aritzia concierge, where I tailor interactions to each client's needs. I value meaningful work, constant growth, and a positive, collaborative work culture.…

Lily Potvin

I am Lily Potvin, an arts graduate with a strong track record of teamwork, leadership, and delivering excellent customer service across retail, hospitality, and cleaning teams. I thrive in fast-paced environments and take pride in maintaining high standards of cleanliness and client satisfaction. Currently I work on character design and color for Prosperity Studios and serve as an Aritzia concierge, where I tailor interactions to each client's needs. I value meaningful work, constant growth, and a positive, collaborative work culture.…

Available to hire

I am Lily Potvin, an arts graduate with a strong track record of teamwork, leadership, and delivering excellent customer service across retail, hospitality, and cleaning teams. I thrive in fast-paced environments and take pride in maintaining high standards of cleanliness and client satisfaction.

Currently I work on character design and color for Prosperity Studios and serve as an Aritzia concierge, where I tailor interactions to each client’s needs. I value meaningful work, constant growth, and a positive, collaborative work culture.

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Language

English
Fluent

Work Experience

Shift Manager at Starbucks
February 1, 2024 - August 15, 2025
Fostered a positive work environment by collaborating with upper management to align goals and strategies. Achieved customer satisfaction through effective service and team coordination.
Freelancer at Online
February 29, 2020 - Present
Delivered high-quality projects on time, boosting client satisfaction. Adapted to various industries, demonstrating versatility and expertise. Collaborated with customers to achieve mutually beneficial outcomes.
Character Design and Colorist at Prosperity Studios
May 1, 2025 - Present
I design the main character for the new show, and I colour, highlight, and shade the animation once the clean version is approved.
Concierge at Aritzia
November 1, 2025 - Present
Greet and service customers over the phone, handle returns and exchanges, product integrity cases, selling and checkout, and tailor interactions to fit each client's needs.
Character Designer and Colourist at Prosperity Studios
May 1, 2025 - Present
Design the main characters for a new anime and color animation scenes assigned for production.
Residential House Cleaner (Lead) at Kat's Dream Clean
August 1, 2025 - November 30, 2025
Lead a team visiting multiple homes daily, ensuring each house and client requirement is met to a high standard.
Shift Manager at Starbucks
August 1, 2019 - February 29, 2024
Managed a team, maintained store cleanliness, performed deep cleaning weekly, and contributed to joint health and safety improvements for customers and staff.

Education

Bachelor of Arts, Classical Animation at Vancouver Film School
January 1, 2024 - January 1, 2025
Bachelor's in Animation at Vancouver Film School
February 1, 2024 - February 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Consumer Goods, Retail, Professional Services, Other
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