Hi, I'm Rachel Moore, an Associate Creative Director passionate about leading design teams to create impactful, user-centered solutions. I have a strong background in qualitative and quantitative research, and I thrive on collaborating cross-functionally to drive business outcomes. Clear communication and building trusted relationships are my strengths, all grounded in a people-first mindset. With extensive experience across industries, I've worked remotely with clients and companies like Estée Lauder and Athenahealth, focusing on design strategies that balance creativity and business objectives. I'm always excited to craft innovative designs that make a positive difference.

Rachel Moore

Hi, I'm Rachel Moore, an Associate Creative Director passionate about leading design teams to create impactful, user-centered solutions. I have a strong background in qualitative and quantitative research, and I thrive on collaborating cross-functionally to drive business outcomes. Clear communication and building trusted relationships are my strengths, all grounded in a people-first mindset. With extensive experience across industries, I've worked remotely with clients and companies like Estée Lauder and Athenahealth, focusing on design strategies that balance creativity and business objectives. I'm always excited to craft innovative designs that make a positive difference.

Available to hire

Hi, I’m Rachel Moore, an Associate Creative Director passionate about leading design teams to create impactful, user-centered solutions. I have a strong background in qualitative and quantitative research, and I thrive on collaborating cross-functionally to drive business outcomes. Clear communication and building trusted relationships are my strengths, all grounded in a people-first mindset.

With extensive experience across industries, I’ve worked remotely with clients and companies like Estée Lauder and Athenahealth, focusing on design strategies that balance creativity and business objectives. I’m always excited to craft innovative designs that make a positive difference.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Associate Creative Director at Freelance
April 1, 2024 - June 18, 2024
Established brand recognition through design collateral such as business cards, clothing, website, and marketing materials. Conducted user research and testing of prototypes and materials to evaluate market and user needs.
Associate Creative Director of Product Design at Quarter20
November 1, 2023 - February 29, 2024
Created Figma files to develop user-centric strategies and UI/UX patterns for the MVP, enabling successful readout and future adaptability. Led product discussions between CEOs and developers to bridge design research and technical implementation. Balanced business objectives with design execution to meet goals within short sprint timelines.
Associate Creative Director at RISE Recovery Services
January 1, 2023 - November 30, 2023
Prioritized recovery by communicating design insights to support individuals in recovery. Led initiatives promoting mental health awareness, advocacy, and inclusivity across age demographics. Increased community engagement and volunteer participation by aligning design with the organization's mission.
Lead Product Designer at Estée Lauder
August 1, 2022 - December 31, 2022
Collaborated with six cross-functional teams and stakeholders to support beauty brands. Designed concepts, wireframes, and prototypes within 2-week Agile sprints. Drove project delivery using tools like JIRA, Confluence, Abstract, Miro, and Figma. Supported developers with front-end work and improved decision-making through research and KPIs.
Senior Interaction Designer at Athenahealth
September 1, 2020 - August 31, 2022
Enhanced patient and client experiences by 30% through Telehealth design strategies. Mentored colleagues, led detailed design work, and aligned cross-team experiences. Certified Scrum Master facilitating team discussions and supporting front-end UI development.
Interaction Designer and Researcher at frog Design
May 1, 2017 - September 30, 2020
Managed teams of researchers and developers to meet project goals. Focused on user, stakeholder, and business needs to deliver user experience research, strategy, and detailed design. Led research initiatives by creating design materials and guides to streamline workflows and data collection.
Associate Creative Director at Freelance
April 1, 2024 - June 22, 2024
Establish brand recognition through design collateral including business cards, clothing, websites, and other marketing materials. Conduct user research and testing of prototypes and materials to evaluate market and user needs.
Associate Creative Director of Product Design at Quarter20
November 1, 2023 - February 29, 2024
Created Figma files to develop user-centric strategies and UI/UX patterns for the MVP to facilitate successful readouts, adaptability, and accessibility. Led product discussions bridging design research, concepts, and technical implementation with CEOs and development teams. Balanced business goals with design to meet deliverables in short sprint timelines for product launch.
Associate Creative Director at RISE Recovery Services
January 1, 2023 - November 30, 2023
Focused on creating a community-focused safe space for recovery by communicating design insights, ideas, and recommendations. Led collaborative initiatives promoting mental health awareness, advocacy, and inclusivity for various demographics. Increased community engagement and volunteer participation aligned with the mission of sustaining long-term recovery.
Lead Product Designer at Estée Lauder
August 1, 2022 - December 31, 2022
Collaborated with six cross-functional teams and stakeholders to support beauty brand design using multiple methodologies and strategic objectives. Designed concepts, wireframes, and prototypes with Agile 2-week sprints. Managed project delivery using tools like JIRA, Confluence, Abstract, Miro, and Figma, supporting front-end development. Used qualitative and quantitative research and KPI data to guide decision-making.
Senior Interaction Designer at Athenahealth
September 1, 2020 - August 31, 2022
Enhanced patient and client experiences by 30% through Telehealth and design strategy updates. Mentored colleagues and led detailed design and feature iterations to align user experiences across multiple teams. Certified Scrum Master supporting front-end UI development and leading team discussions.
Interaction Designer and Researcher at frog Design
May 1, 2017 - September 30, 2020
Managed researchers, developers, and teams to identify workflows and project needs supporting growth. Focused on user, stakeholder, and business objectives to deliver exceptional user experiences from research to strategy and detailed design. Led research initiatives by creating design materials and guides to streamline workflow and data collection.

Education

Add your educational history here.

Qualifications

Certified Scrum Master
January 11, 2030 - June 26, 2025
Certified Scrum Master
January 11, 2030 - June 26, 2025

Industry Experience

Professional Services, Software & Internet, Healthcare, Consumer Goods, Non-Profit Organization