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I am a dynamic and results-driven sales professional with extensive experience in sales, customer service, and relationship management. I excel at identifying client needs, building rapport, and driving revenue growth. I thrive in fast-paced environments, consistently delivering results and strengthening customer loyalty, whether working independently or as part of a team.…

Darrel Finn

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I am a dynamic and results-driven sales professional with extensive experience in sales, customer service, and relationship management. I excel at identifying client needs, building rapport, and driving revenue growth. I thrive in fast-paced environments, consistently delivering results and strengthening customer loyalty, whether working independently or as part of a team.…

Available to hire

I am a dynamic and results-driven sales professional with extensive experience in sales, customer service, and relationship management. I excel at identifying client needs, building rapport, and driving revenue growth.
I thrive in fast-paced environments, consistently delivering results and strengthening customer loyalty, whether working independently or as part of a team.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Reactivation Sales Agent at Enteractive, Malta

January 1, 2020 - June 5, 2024

Contact and convert returning customers, consistently achieving high reactivation rates. Develop strong client relationships to encourage repeat business and brand loyalty. Contribute to record-breaking sales figures through strategic engagement.

OPC (Outside Personal Contact) at Intercontinental, Malta

January 1, 2005 - December 31, 2010

Led a team of 5, ensuring adherence to best sales and operational practices. Maintained and updated standard operating procedures to optimize efficiency. Implemented new sales compliance procedures aligning with industry regulations.

OPC (Outside Personal Contact) at RCI Timeshare Malta – Diplomat Hotel

January 1, 2000 - December 31, 2005

Standardized team sales operations and ensured best practices. Introduced new protocols to maintain compliance with RCI sales guidelines.

Manager at M&G Windows & Conservatories, United Kingdom

January 1, 1998 - December 31, 2000

Managed daily business operations, ensuring streamlined sales processes. Oversaw customer relations and managed post-sale follow-ups. Resolved customer concerns, enhancing overall satisfaction and retention.

Reactivation Sales Agent at Enteractive

January 1, 2020 - October 28, 2025

Engaged and reactivated inactive customers, achieving consistently high conversion rates. Built long-term client relationships, boosting brand loyalty and repeat business. Contributed to record-breaking sales through strategic customer engagement.

OPC (Outside Personal Contact) at Intercontinental

January 1, 2010 - January 1, 2010

Led a sales team of 5, ensuring compliance with best practices and sales standards. Developed and updated SOPs to improve efficiency and workflow. Implemented new sales compliance procedures aligned with industry regulations.

OPC (Outside Personal Contact) at RCI Timeshare Malta – Diplomat Hotel

January 1, 2005 - January 1, 2005

Standardized sales operations and maintained compliance with RCI guidelines. Enhanced sales processes and supported team development.

Manager at M&G; Windows & Conservatories

January 1, 2000 - January 1, 2000

Managed daily operations, streamlining sales processes for efficiency. Oversaw customer relations and improved post-sale service and retention. Resolved customer concerns, enhancing satisfaction and loyalty.