Available to hire
Hi! I’m Jordan Santos, a results-driven professional with a diverse background in social media management, IT support, and project coordination. I enjoy adapting content for global audiences, enhancing brand visibility, and streamlining project workflows. Creative problem-solving and technical expertise are some of the strengths I bring to every project.
I’m passionate about growth and always eager to take on new challenges. Whether it’s managing social media strategies, creating engaging newsletters, or customizing multimedia content, I strive to deliver quality results that make an impact.
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Social Media and Newsletter Manager at TheWell Bioscience
April 1, 2024 - May 31, 2025Execute social media and newsletter strategies to grow audience engagement, manage content calendars, create and schedule posts, and optimize campaigns based on performance analytics. Own the end-to-end process of email marketing, including writing, designing, sending newsletters, list segmentation, A/B testing, and ensuring brand consistency across all digital channels.
Social Media and Newsletter Manager at TheWell Bioscience
April 1, 2024 - May 31, 2025Implemented social media and newsletter strategies to boost audience engagement; managed content calendars, created and scheduled posts, and optimized campaigns using performance analytics. Achieved an 82% growth in LinkedIn followers and a 360% increase in total impressions from 2023 to 2024. Owned the end-to-end process of email marketing, including writing, designing, sending newsletters, list segmentation, A/B testing, and ensuring brand consistency across all digital channels.
Project Manager Specialist at Nestlé Business Services
April 1, 2023 - March 31, 2024Managing and supervising all projects within the Business Units, including Nestlé Professional, Nestlé Infant Nutrition, Confectionary, Cereal Partners Worldwide (CPW) and NUSA Projects. Creating the framework for the responsibilities of new Project Managers, which includes tasks such as issuing Usage Right Documents (URDs), following up on pending asset approvals, and sending Service Quality Scores (SQS).
Project Manager Specialist at Nestlé Business Services
April 1, 2023 - March 31, 2024Managed and supervised all projects within the Business Units, including Nestlé Professional, Nestlé Infant Nutrition, Confectionery, Cereal Partners Worldwide (CPW) and NUSA Projects. Created the framework for the responsibilities of new Project Managers, which included issuing Usage Right Documents (URDs), following up on pending asset approvals, and sending Service Quality Scores (SQS).
Multimedia Artist at Nestlé Business Services
March 1, 2019 - April 30, 2023Modifying the artwork according to the brief, context and format provided by requestors and markets worldwide. Customizing banners, retail digital media (RDM), print materials, HTML5, and videos by repurposing existing master elements. Updating packaging artwork of the current packshot (Skinning process). Developing order forms of new scope in-line with the brand guidelines. Exploring possible new scope/s for the team, such as Basic 3D using Blending and Adobe Dimension.
Multimedia Artist at Nestlé Business Services
March 1, 2019 - April 30, 2023Modified artwork according to brief, context and format provided by requestors and markets worldwide. Customized banners, retail digital media, print materials, HTML5, and videos by repurposing existing master elements. Updated packaging artwork of the current packshot (Skinning process). Developed order forms of new scope in-line with brand guidelines. Explored new scope such as basic 3d using Blending and Adobe Dimension.
User Account Management Associate at Nestlé Business Services
July 1, 2016 - March 31, 2019Responsible for user’s access such as creating, accesses and suspending accounts. Reviewing accesses including administrators, internal and external users. Handling markets South Asia, Indonesia, UK & Ireland (UK&I), Malaysia and Singapore (MYSG), etc.
User Account Management Associate at Nestlé Business Services
July 1, 2016 - March 31, 2019Responsible for users' access such as creating, granting, and suspending accounts. Reviewed accesses including administrators, internal and external users. Handled markets South Asia, Indonesia, UK & Ireland (UK&I), MYSG, and others.
IT Specialist / Assets Management Specialist at Yilinker Inc. Philippines
January 1, 2016 - April 30, 2016Setup and maintaining the infrastructure for the company. Managing every I.T. assets of the company.
IT Specialist / Assets Management Specialist at Yilinker Inc. Philippines
January 1, 2016 - April 30, 2016Setup and maintained the infrastructure for the company. Managed all IT assets of the company.
IT Specialist at Simplex Industrial Corporation
March 1, 2012 - January 31, 2016Provide supports for IT related concerns such as servers, network, etc. Installing CCTV camera’s, VOIP, PBX Phone system.
IT Specialist at Simplex Industrial Corporation
March 1, 2012 - January 31, 2016Provided support for IT related concerns such as servers and networks. Installed CCTV cameras, VOIP, and PBX Phone system.
Education
Qualifications
Industry Experience
Consumer Goods, Life Sciences, Manufacturing, Retail, Media & Entertainment, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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