Available to hire
Hi, I’m Ricardo Santos, a passionate professional from Sintra, Portugal, with a strong background in graphic design and customer service. Over the years, I’ve honed my skills in everything from design editing and animation to team management and logistical support. I love blending creativity with practical skills to deliver outstanding results.
I have extensive experience working in retail and construction materials, and I’ve developed a unique blend of technical, creative, and leadership skills. I’m always eager to learn new things and take on challenges, and I enjoy creating visuals that connect and communicate effectively.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Portuguese
Advanced
English
Advanced
Work Experience
Vendedor - Materiais de Construção at Leroy Merlin - Sintra
January 1, 2021 - June 21, 2024Provided customer service, project budgeting, and logistical support in the construction materials sector.
Responsável de Departamento at Mediamarkt - Sintra
January 1, 2005 - December 31, 2019Managed customer service, stock control, team leadership, product management, logistics, and complaint handling.
Vendedor Especializado at Mediamarkt - Benfica
January 1, 2004 - December 31, 2005Specialist sales and logistical support with customer service responsibilities.
Part-Time at Videocentro - Cacém
January 1, 2002 - December 31, 2004Provided customer service, logistical assistance, and cashier duties on a part-time basis.
Ajudante at Papelaria Fernandes
January 1, 2000 - December 31, 2002Assisted in warehouse operations, layout, and offset printing support.
Vendedor - Materiais de Construção at LEROY MERLIN - SINTRA
January 1, 2021 - June 16, 2024Atendimento a cliente, orçamentação de projetos, e apoio logístico, contribuindo para a gestão eficiente das vendas e suporte aos clientes na área de materiais de construção.
Responsável de Departamento at MEDIAMARKT - Sintra
January 1, 2005 - December 31, 2019Gestão de stocks, equipe, produtos, logística e reclamações, além de atendimento ao cliente, garantindo o bom funcionamento do departamento durante 14 anos.
Vendedor Especializado at MEDIAMARKT - Benfica
January 1, 2004 - December 31, 2005Atendimento ao cliente e apoio logístico, atuando diretamente na área de vendas especializadas.
Part-Time at VIDEOCENTRO - Cacém
January 1, 2002 - December 31, 2004Atendimento ao cliente, apoio logístico e operação de caixa, desempenhando um papel fundamental no suporte às operações da loja.
Ajudante at PAPELARIA FERNANDES
January 1, 2000 - December 31, 2002Suporte no armazém, pautação e impressão offset, contribuindo para a organização e produção.
Vendedor - Materiais de Construção at Leroy Merlin - Sintra
January 1, 2021 - June 21, 2024Customer service, project budgeting, and logistical support within construction materials sales.
Responsável de Departamento at MediaMarkt - Sintra
January 1, 2005 - December 31, 2019Department manager responsible for customer service, stock management, team leadership, product and logistics management, and complaint handling.
Vendedor Especializado at MediaMarkt - Benfica
January 1, 2004 - December 31, 2005Specialized seller focusing on customer service and logistical support.
Part-Time at Videocentro - Cacém
January 1, 2002 - December 31, 2004Customer service, logistical support, and cashier duties during part-time employment.
Ajudante at Papelaria Fernandes
January 1, 2000 - December 31, 2002Warehouse work, layout, and offset printing assistance.
Education
High School Diploma at Escola Secundária Gama Barros
January 1, 2002 - December 31, 2002Technical Diploma at Centro de Formação de Sintra
January 1, 2019 - December 31, 2021High School Diploma at Escola Secundária Gama Barros
January 1, 2002 - December 31, 2002Técnico de Design Gráfico de Comunicação at Centro de Formação de Sintra
January 1, 2019 - December 31, 2021High School Diploma at Escola Secundária Gama Barros
January 1, 2002 - December 31, 2002Technical Degree in Graphic Design Communication at Centro de Formação de Sintra
January 1, 2019 - December 31, 2021Qualifications
Técnicas de Vendas
January 1, 2019 - December 31, 2021Atendimento a Cliente
January 1, 2019 - December 31, 2021Técnicas de Negociação
January 1, 2019 - December 31, 2021Gestão de Reclamações
January 1, 2019 - December 31, 2021Gestão de Tempo
January 1, 2019 - December 31, 2021Certificação de Empilhadores
January 1, 2019 - December 31, 2021Técnicas de Vendas
January 1, 2019 - December 31, 2021Atendimento a Cliente
January 1, 2019 - December 31, 2021Técnicas de Negociação
January 1, 2019 - December 31, 2021Gestão de Reclamações
January 1, 2019 - December 31, 2021Gestão de Tempo
January 1, 2019 - December 31, 2021Certificação de Empilhadores
January 1, 2019 - December 31, 2021Técnicas de Vendas
January 1, 2019 - December 31, 2021Atendimento a Cliente
January 1, 2019 - December 31, 2021Técnicas de Negociação
January 1, 2019 - December 31, 2021Gestão de Reclamações
January 1, 2019 - December 31, 2021Gestão de Tempo
January 1, 2019 - December 31, 2021Certificação de Empilhadores
January 1, 2019 - December 31, 2021Industry Experience
Retail, Media & Entertainment, Professional Services, Wholesale & Distribution, Real Estate & Construction, Consumer Goods
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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