I am a Senior Technical Illustrator and Technical Writer with over 40 years of experience across diverse industries, including aviation, medical, commercial, and military sectors. Throughout my career, I've specialized in creating detailed technical manuals and illustrations that enhance understanding and operational efficiency. I pride myself on delivering high-quality work even under tight deadlines and enjoy collaborating with teams to improve documentation processes. I have worked extensively with U.S. military vehicles such as the MRAP and made significant contributions to projects in both the aviation and medical equipment arenas. In addition to my technical skills, I am adaptable to changing work environments, including remote setups, and I am passionate about leveraging my expertise to support team and organizational goals.

Charles L. Crain

I am a Senior Technical Illustrator and Technical Writer with over 40 years of experience across diverse industries, including aviation, medical, commercial, and military sectors. Throughout my career, I've specialized in creating detailed technical manuals and illustrations that enhance understanding and operational efficiency. I pride myself on delivering high-quality work even under tight deadlines and enjoy collaborating with teams to improve documentation processes. I have worked extensively with U.S. military vehicles such as the MRAP and made significant contributions to projects in both the aviation and medical equipment arenas. In addition to my technical skills, I am adaptable to changing work environments, including remote setups, and I am passionate about leveraging my expertise to support team and organizational goals.

Available to hire

I am a Senior Technical Illustrator and Technical Writer with over 40 years of experience across diverse industries, including aviation, medical, commercial, and military sectors. Throughout my career, I’ve specialized in creating detailed technical manuals and illustrations that enhance understanding and operational efficiency. I pride myself on delivering high-quality work even under tight deadlines and enjoy collaborating with teams to improve documentation processes.

I have worked extensively with U.S. military vehicles such as the MRAP and made significant contributions to projects in both the aviation and medical equipment arenas. In addition to my technical skills, I am adaptable to changing work environments, including remote setups, and I am passionate about leveraging my expertise to support team and organizational goals.

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Language

English
Fluent

Work Experience

Senior Technical Illustrator/Senior Technical Writer at Thales Air Traffic Management (ATM)
September 1, 2015 - June 30, 2024
Engineered and revised technical illustrations as part of a team producing technical manuals for the U.S. Air Force's Deployable Instrument Landing System, converting CAD files into vector artwork. Created new templates when CAD files were unavailable and transitioned to remote work during the COVID-19 pandemic using Microsoft TEAMS to maintain effective communication and meet deadlines.
Senior Technical Illustrator/Senior Technical Writer at Thales Air Traffic Management (ATM)
September 1, 2015 - June 30, 2024
Engineered and revised technical illustrations as part of a collaborative team producing a comprehensive suite of technical manuals for the U.S. Air Force’s Deployable Instrument Landing System (DILS). Created detailed illustrations by converting CAD files from SolidWorks into vector artwork with Adobe Illustrator to produce manuals. Developed new templates for vector-based illustrations using engineering blueprints when CAD files were unavailable. Transitioned to remote work during the COVID-19 pandemic, enhancing team communication using Microsoft TEAMS to keep deadlines on track.
Senior Technical Illustrator/Senior Technical Writer at Thales Air Traffic Management (ATM)
September 1, 2015 - June 30, 2024
Engineered and revised technical illustrations as part of a collaborative team producing a comprehensive suite of technical manuals for the U.S. Air Force’s Deployable Instrument Landing System (DILS). Converted CAD files from SolidWorks into vector artwork using Adobe Illustrator, and created new templates for situations when CAD files were unavailable. Transitioned to remote work during the COVID-19 pandemic, leveraging Microsoft TEAMS to enhance communication and meet deadlines.
Senior Technical Illustrator/Senior Technical Writer at Thales Air Traffic Management (ATM)
September 1, 2015 - June 30, 2024
Engineered and revised technical illustrations as part of a collaborative team producing a comprehensive suite of technical manuals for the U.S. Air Force’s Deployable Instrument Landing System (DILS). Created detailed illustrations by converting CAD files from SolidWorks to vector artwork with Adobe Illustrator. Developed new templates for vector-based illustrations when CAD files were unavailable. Transitioned to remote work from 2020 to 2024 using Microsoft TEAMS to enhance communication and project management.
Senior Technical Illustrator/Technical Writer at Charles L. Crain Graphics, Freelance Graphic Arts
July 1, 2015 - September 30, 2015
Provided expert technical writing and illustration services on a freelance basis, tailored to client specifications using Adobe Creative Suite and engineering standards.
Senior Technical Illustrator/Technical Writer (Freelance) at Charles L. Crain Graphics
July 1, 2015 - September 1, 2015
Provided expert technical writing and illustration services on a freelance basis between contract assignments, ensuring high-quality deliverables tailored to client specifications. Utilized Adobe Creative Suite, MIL-STD-40051-2, Adobe SolidWorks, MIL-HDBK-3001, and IEEE 15-1975 for schematic diagrams.
Senior Technical Illustrator/Technical Writer at Charles L. Crain Graphics, Freelance Graphic Arts
July 1, 2015 - September 1, 2015
Provided expert technical writing and illustration services on a freelance basis between contract assignments, ensuring high-quality deliverables tailored to client specifications. Utilized industry standards and software such as Adobe Creative Suite, MIL-STD-40051-2, Adobe SolidWorks, MIL-HDBK-3001, and IEEE 15-1975 for schematic diagrams.
Senior Technical Illustrator/Technical Writer (Freelance) at Charles L. Crain Graphics
July 1, 2015 - September 30, 2015
Provided expert technical writing and illustration services between contract assignments, using Adobe Creative Suite, MIL-STD-40051-2, Adobe SolidWorks, MIL-HDBK-3001, and IEEE 15-1975 for schematic diagrams.
Senior Technical Writer/Senior Technical Illustrator at MAC-Medical, Inc.
November 1, 2014 - July 31, 2015
Researched and authored instruction manuals for medical furniture and equipment, ensuring industry compliance and enhancing user comprehension using Adobe Creative Suite and SolidWorks.
Senior Technical Writer/Senior Technical Illustrator at MAC-Medical, Inc.
November 1, 2014 - July 1, 2015
Conducted in-depth research and authored various instruction manuals for medical furniture and equipment manufacturers. Ensured compliance with industry standards and enhanced user comprehension by using Adobe Creative Suite, Photoshop, InDesign, and SolidWorks.
Senior Technical Writer/Senior Technical Illustrator at MAC-Medical, Inc.
November 1, 2014 - July 1, 2015
Researched and authored instruction manuals for medical furniture and equipment, ensuring industry compliance and improved user comprehension. Used Adobe Creative Suite, Adobe Photoshop, Adobe InDesign, and Adobe SolidWorks.
Senior Technical Writer/Senior Technical Illustrator at MAC-Medical, Inc.
November 1, 2014 - July 31, 2015
Authored and revised instruction manuals for medical furniture and equipment manufacturers, ensuring compliance with industry standards and enhancing user comprehension using Adobe Creative Suite and Adobe SolidWorks.
Senior Technical Writer/Senior Technical Illustrator at Mark Andy, Inc.
June 1, 2013 - November 30, 2014
Authored user guides for multi-station color web printing presses, improving operational efficiency and accuracy using Adobe Creative Suite and SolidWorks.
Senior Technical Writer/Senior Technical Illustrator at Mark Andy, Inc.
June 1, 2013 - November 1, 2014
Authored a user-centric guide for multi-station color web printing presses, improving operational efficiency. Employed Adobe Creative Suite, Photoshop, CorelDRAW, and SolidWorks to create illustrations and documentation.
Senior Technical Writer/Senior Technical Illustrator at Mark Andy, Inc.
June 1, 2013 - November 1, 2014
Conducted thorough research and authored user-centric guides for multi-station color web printing presses, thereby improving operational efficiency and accuracy. Used Adobe Creative Suite, Photoshop, CorelDRAW, and Adobe SolidWorks.
Senior Technical Writer/Senior Technical Illustrator at Mark Andy, Inc.
June 1, 2013 - November 30, 2014
Researched and authored user-centric guides for multi-station color web printing presses, improving operational efficiency and accuracy using Adobe Creative Suite, Photoshop, CorelDRAW, and Adobe SolidWorks.
Senior Technical Writer/Senior Technical Illustrator at Carrier Corporation
November 1, 2012 - June 30, 2013
Updated service and maintenance manuals for small commercial rooftop air conditioning units by adding new instructions and revising warnings to improve clarity and usability.
Senior Technical Writer/Senior Technical Illustrator at Carrier Corporation
November 1, 2012 - June 1, 2013
Updated service and maintenance manuals for Carrier® and Bryant® Small Commercial Rooftop Air Conditioning Units, enhancing usability. Added new instructions and updated warnings using QuickSilver (formerly InterLeaf) and Adobe Creative Suite.
Senior Technical Writer/Senior Technical Illustrator at Carrier Corporation
November 1, 2012 - June 1, 2013
Updated service and maintenance manuals for Carrier® and Bryant® Small Commercial Rooftop Air Conditioning Units. Improved clarity and usability for technicians by adding new instructions, updating warnings and precautions. Used QuickSilver and Adobe Creative Suite.
Senior Technical Writer/Senior Technical Illustrator at Carrier Corporation
November 1, 2012 - June 30, 2013
Updated service and maintenance manuals for Carrier® and Bryant® Small Commercial Rooftop Air Conditioning Units, enhancing clarity and usability by adding new instructions and revising warnings and precautions, utilizing QuickSilver and Adobe Creative Suite.
Senior Technical Writer/Senior Technical Illustrator at Jet Aviation, St. Louis
October 1, 2011 - June 30, 2012
Updated and streamlined service manuals for corporate aircraft, converting language to Simplified Technical English following industry standards to ensure clarity for aviation professionals.
Senior Technical Writer/Senior Technical Illustrator at Jet Aviation, St. Louis
October 1, 2011 - June 1, 2012
Updated and streamlined service and maintenance manuals for corporate aircraft maintenance. Translated standard English into Simplified Technical English using ATA iSpec2200 and ASD-STE100 standards.
Senior Technical Writer/Senior Technical Illustrator at Jet Aviation, St. Louis
October 1, 2011 - June 1, 2012
Updated and streamlined service and maintenance manuals for corporate aircraft, providing clear maintenance guidance. Converted standard English to Simplified Technical English using ATA iSpec2200 and ASD-STE100 standards.
Senior Technical Writer/Senior Technical Illustrator at Jet Aviation, St. Louis
October 1, 2011 - June 30, 2012
Updated and streamlined service and maintenance manuals for corporate aircraft, converting standard English into Simplified Technical English using ATA iSpec2200 and ASD-STE100 standards.
Senior Technical Writer at Force Protection
June 1, 2011 - October 31, 2011
Served as a technical liaison for validation and verification of maintenance manuals for the Buffalo MRAP military vehicle, ensuring technical accuracy and compliance with military standards.
Senior Technical Writer at Force Protection
June 1, 2011 - October 1, 2011
Served as liaison for validation and verification of vehicle maintenance manuals for Buffalo MRAP vehicles for the U.S. Army, ensuring accuracy and compliance. Used Adobe FrameMaker and military specifications for manual composition.
Senior Technical Writer at Force Protection
June 1, 2011 - October 1, 2011
Served as a Technical Write Liaison for Validation/Verification of maintenance manuals for the Buffalo MRAP vehicle built for the U.S. Army, ensuring accuracy and compliance with technical specifications. Used Adobe FrameMaker, MIL-SPEC-40051-2C, and MIL-HDBK-3000.
Technical Writer Liaison at Force Protection
June 1, 2011 - October 31, 2011
Liaised for validation and verification of vehicle maintenance manuals for the Buffalo MRAP vehicle for the U.S. Army, ensuring accuracy and compliance with specifications using Adobe FrameMaker and military standards.
Senior Technical Writer/Senior Technical Illustrator at A123 Systems, Inc.
November 1, 2010 - June 30, 2011
Authored and illustrated a comprehensive software users guide for a battery backup power grid system, enhancing user understanding and software functionality.
Senior Technical Writer/Senior Technical Illustrator at A123 Systems, Inc.
November 1, 2010 - June 1, 2011
Authored and illustrated a comprehensive Software Users Guide for installing HMI software for a Battery Backup Power Grid Sustainment System to improve user understanding and software functionality.
Senior Technical Writer/Senior Technical Illustrator at A123 Systems, Inc.
November 1, 2010 - June 1, 2011
Authored and illustrated a comprehensive Software Users Guide for installing HMI software for a Battery Backup Power Grid Sustainment System to enhance user understanding and software functionality. Used Adobe Creative Suite, Photoshop, and Microsoft Office Suite.
Senior Technical Writer/Senior Technical Illustrator at A123 Systems, Inc.
November 1, 2010 - June 30, 2011
Authored and illustrated a comprehensive Software Users Guide for HMI software installation for a Battery Backup Power Grid Sustainment System to enhance user understanding and software functionality.
Senior Technical Writer/Technical Illustrator at Al-Jon, Inc.
August 1, 2007 - November 30, 2009
Authored and revised maintenance and operator manuals for landfill compactors and car balers, improving clarity and technical depth using Adobe Creative Suite and SolidWorks.
Senior Technical Writer/Technical Illustrator at Al-Jon, Inc.
August 1, 2007 - November 1, 2009
Authored and revised maintenance and operator’s manuals for landfill compactors and car balers, improving technical clarity. Utilized Adobe Creative Suite, Photoshop, SolidWorks, and Microsoft Office to create and revise manuals.
Senior Technical Writer/Technical Illustrator at Al-Jon, Inc.
August 1, 2007 - November 1, 2009
Authored and revised maintenance and operators’ manuals for Landfill Compactors and Car Balers, enhancing clarity and depth of technical information within the solid waste and scrap metal industries. Used Adobe Creative Suite, Photoshop, SolidWorks, and Microsoft Office.
Senior Technical Writer/Technical Illustrator at Al-Jon, Inc.
August 1, 2007 - November 30, 2009
Authored and revised maintenance and operator’s manuals for landfill compactors and car balers, ensuring technical clarity and depth, using Adobe Creative Suite and SolidWorks.
Senior Technical Writer/Senior Technical Illustrator at The Boeing Company
March 1, 2007 - October 31, 2007
Updated schematic wiring diagrams for the AV-8B VTOL aircraft used by the Spanish Air Force, improving maintenance accuracy and operational efficiency.
Senior Technical Writer/Senior Technical Illustrator at The Boeing Company
March 1, 2007 - October 1, 2007
Updated schematic wiring diagrams for the AV-8B VTOL aircraft used by the Spanish Air Force, enhancing maintenance accuracy and operational efficiency.
Senior Technical Writer/Senior Technical Illustrator at The Boeing Company
March 1, 2007 - October 1, 2007
Updated schematic wiring diagrams for the AV-8B VTOL aircraft used by the Spanish Air Force to enhance operational efficiency and maintenance accuracy.
Senior Technical Writer/Senior Technical Illustrator at The Boeing Company
March 1, 2007 - October 31, 2007
Updated schematic wiring diagrams for AV-8B VTOL aircraft used by the Spanish Air Force, enhancing maintenance accuracy and operational efficiency.
Senior Technical Writer/Technical Illustrator at American LaFrance
November 1, 2006 - March 31, 2007
Revamped service manuals for medium to heavy-duty fire and service trucks, enhancing technical documentation using Adobe Creative Suite and SolidWorks.
Senior Technical Writer/Technical Illustrator at American LaFrance
November 1, 2006 - March 1, 2007
Revamped service manuals for the Condor line of truck cab/chassis platforms used in fire and service vehicles. Created and revised technical publications using Adobe Creative Suite, Photoshop, and SolidWorks.
Senior Technical Writer/Technical Illustrator at American LaFrance
November 1, 2006 - March 1, 2007
Revamped service manuals for the Condor medium to heavy-duty truck cab/chassis platforms used in firefighting and service vehicles. Employed Adobe Creative Suite, Photoshop, and SolidWorks.
Senior Technical Writer/Technical Illustrator at American LaFrance
November 1, 2006 - March 31, 2007
Revamped service manuals for the Condor truck cab/chassis platforms used in firefighting and service vehicles, using Adobe Creative Suite and SolidWorks.
Senior Technical Writer at Protected Vehicles, Inc. (PVI)
March 1, 2006 - October 31, 2007
Authored maintenance and operator manuals for Golan MRAP vehicles, improving user understanding and operational safety.
Senior Technical Writer at Protected Vehicles, Inc. (PVI)
March 1, 2006 - October 1, 2007
Authored maintenance and operator manuals for Golan MRAP vehicles developed for the U.S. Army, enhancing operational safety and user understanding. Used Adobe Creative Suite, Photoshop, and SolidWorks.
Senior Technical Writer at Protected Vehicles, Inc. (PVI)
March 1, 2006 - October 1, 2007
Authored maintenance and operators’ manuals for the Golan MRAP vehicles developed for the U.S. Army, improving user understanding and operational safety. Used Adobe Creative Suite, Photoshop, and SolidWorks.
Senior Technical Writer at Protected Vehicles, Inc. (PVI)
March 1, 2006 - October 31, 2007
Authored maintenance and operator’s manuals for the Golan MRAP vehicles developed for U.S. Army, improving user understanding and operational safety.
Senior Technical Writer and Technical Editor at General Dynamics Land Systems (GDLS)
August 1, 2005 - March 31, 2006
Senior editor for a team developing an Interactive Electronic Technical Manual for the Expeditionary Fighting Vehicle, ensuring content accuracy and clarity.
Senior Technical Writer and Technical Editor at General Dynamics Land Systems (GDLS)
August 1, 2005 - March 1, 2006
Senior editor for a team developing an Interactive Electronic Technical Manual (IETM) for the Expeditionary Fighting Vehicle (EFV), ensuring content accuracy and clarity.
Senior Technical Writer and Technical Editor at General Dynamics Land Systems (GDLS)
August 1, 2005 - March 1, 2006
Senior editor for Interactive Electronic Technical Manual (IETM) development for the Expeditionary Fighting Vehicle, focusing on content accuracy and clarity.
Senior Technical Writer and Technical Editor at General Dynamics Land Systems (GDLS)
August 1, 2005 - March 31, 2006
Senior editor for team developing Interactive Electronic Technical Manual (IETM) for the Expeditionary Fighting Vehicle (EFV), ensuring accuracy and clarity.
Senior Technical Writer/Senior Technical Illustrator at General Electric Turbine Systems, Inc.
March 1, 2005 - August 31, 2005
Revised and updated technical manuals for converting aircraft turbine engines to commercial power plant applications, improving documentation quality.
Senior Technical Writer/Senior Technical Illustrator at General Electric Turbine Systems, Inc.
March 1, 2005 - August 1, 2005
Revised and updated technical manuals for aircraft turbine engines converted for commercial power plants, improving engineering documentation.
Senior Technical Writer/Senior Technical Illustrator at General Electric Turbine Systems, Inc.
March 1, 2005 - August 1, 2005
Revised and updated technical manuals for converting aircraft turbine engines into commercial power plant applications, supporting engineering teams. Utilized Adobe Creative Suite, Photoshop, and SolidWorks.
Senior Technical Writer/Senior Technical Illustrator at General Electric Turbine Systems, Inc.
March 1, 2005 - August 31, 2005
Revised and updated technical manuals for converting aircraft turbine engines to commercial power plant applications, enhancing documentation for engineering teams.
Senior Technical Writer/Senior Technical Illustrator at Global Surgical Corporation
January 1, 2003 - January 31, 2005
Authored and illustrated maintenance and operator manuals for dental microscopes and related equipment, enhancing user compliance and safety.
Senior Technical Writer/Senior Technical Illustrator at Global Surgical Corporation
January 1, 2003 - January 1, 2005
Authored and illustrated maintenance and operator manuals for dental microscopes and supporting equipment to enhance compliance and safety.
Senior Technical Writer/Senior Technical Illustrator at Global Surgical Corporation
January 1, 2003 - January 1, 2005
Authored and illustrated maintenance and operator manuals for dental microscopes and supporting equipment, enhancing user compliance and operational safety. Used QuickSilver and Adobe Creative Suite.
Senior Technical Writer/Senior Technical Illustrator at Global Surgical Corporation
January 1, 2003 - January 31, 2005
Authored and illustrated maintenance and operator’s manuals for dental microscopes and supporting equipment, enhancing user compliance and operational safety.
Senior Technical Writer/Technical Illustrator at Bausch & Lomb, Inc.
October 1, 1996 - January 31, 2003
Designed and maintained operator manuals, directions for use, labeling, and package design to improve accessibility and user experience.
Senior Technical Writer/Technical Illustrator at Bausch & Lomb, Inc.
October 1, 1996 - January 1, 2003
Designed and maintained operators' manuals, directions for use, labeling, and package designs improving user accessibility and experience. Used QuickSilver and Adobe Creative Suite.
Senior Technical Writer/Technical Illustrator at Bausch & Lomb, Inc.
October 1, 1996 - January 1, 2003
Designed and maintained operator manuals, directions for use, labeling, and package design to enhance accessibility and user experience. Utilized QuickSilver and Adobe Creative Suite.
Senior Technical Writer/Technical Illustrator at Bausch & Lomb, Inc.
October 1, 1996 - January 31, 2003
Designed and maintained operators’ manuals, directions for use, labeling, and package design to enhance accessibility and user experience.
Technical Writer/Technical Illustrator, Freelance Graphic Arts at Charles L. Crain Graphics
June 1, 1983 - October 31, 1996
Provided comprehensive graphic design and technical illustration services while collaborating with advertising agencies and corporate clients including McDonnell Douglas and Emerson Electric.
Technical Writer/Technical Illustrator (Freelance Graphic Arts) at Charles L. Crain Graphics
June 1, 1983 - October 1, 1996
Provided comprehensive graphic design and technical illustration services to corporate clients and advertising agencies including McDonnell Douglas, Emerson Electric, Westinghouse, Hughes Advertising, Brown Shoe Company, and Rawlings Sporting Goods.
Technical Writer/Technical Illustrator at Charles L. Crain Graphics, Freelance Graphic Arts
June 1, 1983 - October 1, 1996
Provided comprehensive graphic design services collaborating with advertising agencies and corporate clients such as McDonnell Douglas Corporation, Emerson Electric, Westinghouse, Hughes Advertising, Brown Shoe Company, and Rawlings Sporting Goods.
Technical Writer/Technical Illustrator (Freelance) at Charles L. Crain Graphics
June 1, 1983 - October 31, 1996
Provided graphic design and technical illustration services in collaboration with advertising agencies and corporate clients including McDonnell Douglas, Emerson Electric, and others.
Technical Illustrator, In-house Graphic Designer at McDonnell Douglas Corporation
June 1, 1968 - June 30, 1983
Produced technical illustrations for military aircraft maintenance manuals and managed company brochures, marketing materials, and promotional items. Recipient of the Teammate of Distinction Award for excellence in graphic arts.
Technical Illustrator, In-house Graphic Designer at McDonnell Douglas Corporation
June 1, 1968 - June 1, 1983
Created high-quality technical illustrations supporting service and maintenance manuals for military aircraft including F-4 Phantom, F-15 Eagle, F/A-18 Super Hornet, and Harrier VTOL. Also responsible for layout and design of company brochures, presentations, and promotional materials. Received the Teammate of Distinction Award for excellence in graphic arts.
Technical Illustrator, In-house Graphic Designer at McDonnell Douglas Corporation
June 1, 1968 - June 1, 1983
Produced high-quality technical illustrations supporting maintenance manuals for military aircraft including the F-4 Phantom, F-15 Eagle, F/A-18 Super Hornet, and Harrier VTOL. Also responsible for marketing materials and in-house publications. Awarded the Teammate of Distinction Award for excellence in graphic arts.
Technical Illustrator, In-house Graphic Designer at McDonnell Douglas Corporation
June 1, 1968 - June 30, 1983
Produced high-quality technical illustrations for military aircraft maintenance manuals and served as graphic artist for corporate publications, marketing brochures, and promotional materials. Awarded Teammate of Distinction Award for excellence in graphic arts.

Education

Associates at Southern Illinois University in Carbondale, IL
January 1, 1964 - June 14, 1968
Associates at Southern Illinois University
January 1, 1965 - June 14, 1968
Associates at Southern Illinois University in Carbondale, IL, United States
January 1, 1966 - June 14, 1968
Associates at Southern Illinois University
January 1, 1966 - June 14, 1968

Qualifications

Member, Society for Technical Communications
January 1, 1998 - December 31, 2002
Member, Society for Technical Communications
January 1, 1998 - December 31, 2002
Member of Society for Technical Communications
January 1, 1998 - December 31, 2002
Society for Technical Communications Membership
January 1, 1998 - December 31, 2002

Industry Experience

Government, Healthcare, Manufacturing, Transportation & Logistics, Professional Services, Energy & Utilities, Consumer Goods, Education