Mirelis Armbruster Quintero

Marketing, Public Relations and Customer Care manager at Casa Granda hotel

Created the marketing plan, booked rooms for each season with the Suite Zun, made contracts with travel agencies, tour operators and hotels, organized national and international events. Updated social media and webpage, designed promotional campaigns, attended claims and complaints, checked hotel standards, assisted VIP customers, and created statistical reports with SaaS.

Associate professor at the university at Universidad de Oriente

Imparted lessons of English, Tourism and Hospitality, and Marketing.

Travel Agent at HAVANATUR the cuban tour operator

Attended the United States market, sold flight tickets, prepared touristic excursions specifications, and worked as a touristic guide.

Researcher at Finnish Future Research Centre

Conducted research about tourism in Finland and the use of renewable energy.

Sales and Communications Executive (Internship) at TechNordia

Developed and executed sales strategies to expand market reach. Built and maintained strong client relationships to drive business success. Enhanced communication strategies to improve brand messaging and customer engagement. Collaborated with cross-functional teams to optimize sales processes and outreach. Leveraged negotiation and persuasion skills to close deals effectively.

Marketing, Public Relations and Customer Care manager at Casa Granda hotel

Created marketing plans, booked rooms for each season, and made contracts with travel agencies, tour operators, and hotels. Organized national and international events, updated social media and webpage, designed promotional campaigns, attended to claims and complaints, checked hotel standards, assisted VIP customers, created statistical reports using SaaS, and contributed to the hotel's recognition in Zoover, Holiday Check, and Tripadvisor.

Associate professor at the university at Universidad de Oriente

Imparted lessons on English, Tourism and Hospitality, and Marketing between 2013 and 2019, contributing to the academic development of students in relevant fields.

Travel Agent at HAVANATUR the Cuban tour operator

Attended to the United States market, sold flight tickets, prepared touristic excursion specifications, and worked as a touristic guide.

Researcher at Finnish Future Research Centre

Conducted research on tourism in Finland and the use of renewable energy between 2022 and 2023.

Sales and Communications Executive Intern at TechNordia

Developed and executed sales strategies to expand market research, built and maintained strong client relationships to drive business success, enhanced communication strategies, collaborated with cross-functional teams, and contributed to increasing the number of contracts with business owners.

Associate Professor at Universidad de Oriente

Imparted lessons of English, Tourism and Hospitality and Marketing; contributed to curriculum development and mentored students.

Travel Agent at HAVANATUR

Worked with the United States market, sold flight tickets, prepared touristic excursion specifications, and served as a touristic guide.

Sales and Communications Executive at TechNordia

Developed and executed sales strategies to expand market reach; built and maintained strong client relationships; enhanced communication strategies to improve brand messaging and customer engagement; collaborated with cross-functional teams to optimize sales processes and outreach; leveraged negotiation skills to close deals effectively.