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Hi, I’m Leticia Constancio, a passionate professional from Brazil with over five years of experience in marketing, customer success, and account management. I thrive on helping clients achieve their goals through strategic planning, digital marketing, and exceptional customer service. I am skilled in managing digital projects, handling internal demands, and utilizing data analysis to drive results. I hold a Bachelor's degree in Administration and enjoy working remotely with flexible options, embracing new challenges, and am open to travel depending on the benefits. I am proactive, communicative, and always focus on problem-solving while maintaining a positive and collaborative attitude.…Hi, I’m Leticia Constancio, a passionate professional from Brazil with over five years of experience in marketing, customer success, and account management. I thrive on helping clients achieve their goals through strategic planning, digital marketing, and exceptional customer service. I am skilled in managing digital projects, handling internal demands, and utilizing data analysis to drive results. I hold a Bachelor's degree in Administration and enjoy working remotely with flexible options, embracing new challenges, and am open to travel depending on the benefits. I am proactive, communicative, and always focus on problem-solving while maintaining a positive and collaborative attitude.

Leticia Constancio

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Hi, I’m Leticia Constancio, a passionate professional from Brazil with over five years of experience in marketing, customer success, and account management. I thrive on helping clients achieve their goals through strategic planning, digital marketing, and exceptional customer service. I am skilled in managing digital projects, handling internal demands, and utilizing data analysis to drive results. I hold a Bachelor's degree in Administration and enjoy working remotely with flexible options, embracing new challenges, and am open to travel depending on the benefits. I am proactive, communicative, and always focus on problem-solving while maintaining a positive and collaborative attitude.…Hi, I’m Leticia Constancio, a passionate professional from Brazil with over five years of experience in marketing, customer success, and account management. I thrive on helping clients achieve their goals through strategic planning, digital marketing, and exceptional customer service. I am skilled in managing digital projects, handling internal demands, and utilizing data analysis to drive results. I hold a Bachelor's degree in Administration and enjoy working remotely with flexible options, embracing new challenges, and am open to travel depending on the benefits. I am proactive, communicative, and always focus on problem-solving while maintaining a positive and collaborative attitude.

Available to hire

Hi, I’m Leticia Constancio, a passionate professional from Brazil with over five years of experience in marketing, customer success, and account management. I thrive on helping clients achieve their goals through strategic planning, digital marketing, and exceptional customer service. I am skilled in managing digital projects, handling internal demands, and utilizing data analysis to drive results.

I hold a Bachelor’s degree in Administration and enjoy working remotely with flexible options, embracing new challenges, and am open to travel depending on the benefits. I am proactive, communicative, and always focus on problem-solving while maintaining a positive and collaborative attitude.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Portuguese

Fluent

Spanish; Castilian

Beginner

Italian

Beginner

Work Experience

Customer Success Manager at Octopus

August 1, 2023 - January 31, 2025

Managed customer success and experience for over 30 accounts. Handled management of internal demands. Gained experience in platforms and software such as Word, Photoshop, ClickUp, and PipeCRM. Conducted strategic planning and data and digital analysis.

Account manager and Customer Success at Nogueira Comunicações

August 1, 2023 - January 31, 2025

Handled spreadsheet and presentation manipulation, direct customer service, management of internal demands, and digital projects/accounts. Engaged in strategic planning, digital marketing, planning of social events, and data and digital analysis.

Account Manager and Marketing Assistant at Próponto

February 1, 2021 - June 30, 2023

Managed digital accounts (Mars, Ypê, Gomes da Costa, Unilever). Handled spreadsheets and internal systems. Planned internal marketing campaigns (B2B), updated databases and PowerBI. Prepared presentations in PPT and ATA’s and provided customer service. Managed administrative routine and marketing in general.

Customer Success Manager at Octopus

August 1, 2023 - January 31, 2025

Managed customer success and experience for more than 30 accounts, handled internal demands, and utilized platforms and software such as Word, Photoshop, ClickUp, and PipeCRM. Responsible for strategic planning and data and digital analysis in a remote work environment.

Account manager and Customer Success at Nogueira Comunicações

August 1, 2023 - January 31, 2025

Handled spreadsheet and presentation manipulation, direct customer service, management of internal demands and digital projects/accounts, strategic planning, digital marketing, social event planning, and data and digital analysis while working onsite in Sao Paolo.

Account Manager and Marketing Assistant at Próponto

February 1, 2021 - June 30, 2023

Managed digital accounts for clients including Mars, Ypê, Gomes da Costa, and Unilever. Responsibilities included handling spreadsheets and internal systems, planning B2B marketing campaigns, updating databases and PowerBI, preparing presentations, customer service, and general administrative and marketing duties.