Available to hire
I am a seasoned professional in management and governance with over 20 years of experience, specializing in board leadership, operational management, and strategic planning across professional services and the legal industry. My expertise lies in project management, financial oversight, risk management, and business development, always aiming to deliver high-quality results on time.
Having recently relocated to Brisbane, Australia, I am excited to bring my experience in managing complex operations, developing scalable strategies, and leading cross-functional teams to new challenges. I thrive in fast-paced environments where innovation, technology integration, and effective communication are key to success.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Work Experience
General Manager at Digital Republic Consulting
January 1, 2023 - November 30, 2024Played a key role in establishing and launching operations of a Digital Media, Consulting, and Research firm. Responsible for aligning business goals with market trends, establishing strategic partnerships, improving operational efficiency through technology adoption, managing financials including acquisitions, and fostering innovation and adaptability to maintain competitiveness.
Practice Manager (COO) at Robertson O’Gorman Solicitors
September 1, 2024 - November 30, 2024Managed daily practice operations and performance alongside Legal Directors. Supervised a Support Services Team and independently handled finance, HR, risk analysis, business development, facilities management, marketing, IT services, and customer experience. Led the transition of practice management software and change management.
Operations Manager at Bureau Proberts
March 1, 2024 - September 30, 2024Handled daily operational tasks for a premier architecture firm across Brisbane and London. Managed multiple departments to ensure effective workflow, timely project delivery, budget and resource management, supplier negotiations, equipment management, and fostered a positive collaborative workplace.
General Manager at Thomson Wilks Attorneys (SA and Australia)
March 1, 2020 - November 30, 2023Led organizational initiatives including strategic business leadership across HR, finance, marketing, IT, and admin systems. Delivered continuous improvement and operational excellence. Built strategic partnerships, managed financial planning and insurance, and established Governance and Compliance division. Successfully navigated COVID-19 challenges while increasing profitability and receiving multiple awards.
Advisory Board Member at Cornerstone Woman NPC
July 1, 2018 - July 31, 2021Influenced organizational direction, revised compliance, led strategic governance restructuring, managed social media, public relations, sponsorships and donations while maintaining financial stability and community development.
Secretariat at South African Council for Automation and Control
March 1, 2015 - July 31, 2022Provided full secretariat services managing international conferences, marketing, sales, technical publications, travel coordination, financial operations, membership liaison, workshops and symposium coordination, and compliance with registration and tax requirements.
Commercial Manager at Office Executives
January 1, 2010 - November 30, 2024Managed diverse business functions for multiple clients across sectors including financial forecasting, bookkeeping, contract creation, legal research, HR management, executive professional assistance, office and property management, project and field management, tender responses, and staff and subcontractor administration.
Executive Services Manager (Corporate) at Environmental Business Strategies Pty Ltd
October 1, 2013 - July 31, 2014Managed office administration including CEO calendar, office space, travel, equipment, and facilities. Led corporate expansion efforts into Mozambique, Kenya, London and Beijing. Directed financial management including credit card supervision, budgeting, invoicing, payroll and statutory compliance. Oversaw HR and legal management including recruitment, contracts, and performance management.
Office Manager, Project and Field Manager, Qualitative Analyst at TMS Research Pty Ltd
January 1, 2008 - December 31, 2013Managed CEO diary, travel, financial interactions, HR functions, legal duties including contracts and disciplinary processes, office operations, project management including budgets, schedules, cost projections, resource supervision, qualitative market research design, data analysis, and report writing to support strategic decisions.
Professional Assistant at Bernard Tanner and Associates
February 1, 2007 - March 31, 2008Performed legal secretarial duties such as drafting correspondence, summons, pleadings, briefing advocates, collections, document indexing, discovery preparation, wills and estates, amendment of agreements, and general office administration.
Legal Secretary and PA at Rothbart Incorporated
March 1, 2006 - February 28, 2007Drafted legal correspondence, pleadings, assisted with collections, indexing court files, preparing trial documents, wills, estates, rental agreements, and general secretarial and paralegal duties.
Legal Secretary/Bookeeper / PA at KWP Attorneys
July 1, 2005 - March 31, 2006Managed creditors and debtors bookkeeping, invoicing, payments, trust investments, conveyancing duties including consultation, transfer duty forms, payments, and liaising with conveyancers.
Credit Clear Consultant / Bookeeper / Professional Assistant / Legal Secretary at Casasola Attorneys
July 1, 2004 - June 30, 2005Handled office administration, bookkeeping, credit vetting and clearance, drafting notices, affidavits, and managing court matters including briefing counsel and liaising with credit bureaus.
PA/Legal Secretary (Temp) at ECR Nilsen Attorneys
April 1, 2004 - July 31, 2004Managed client collections, letters of demand, summons, court filings, default judgments, execution warrants, liaison with sheriffs, litigation support, diary and travel arrangements.
PA and Office Manager at Allardyce and Partners
February 1, 2003 - April 30, 2004Started as receptionist and promoted to PA and Legal Secretary performing litigation typing, liaising with advocates and witnesses, diary and travel management, bookkeeping, invoicing, staff interviews, petty cash, general administration, and billing.
GENERAL MANAGER at DIGITAL REPUBLIC CONSULTING (Australia)
January 1, 2023 - November 30, 2024Played a key role in establishing and launching operations including development of startup-specific strategies aligned with market trends to boost growth and scalability. Established strategic partnerships, improved resource usage and operational efficiency through streamlined procedures and new technologies. Managed financial planning, budget control, including acquisitions. Fostered innovation and adaptability by promoting inventive thinking and staying up to date with industry developments.
PRACTICE MANAGER at ROBERTSON O’GORMAN SOLICITORS
September 1, 2024 - November 30, 2024Managed daily practice operations and supervised development alongside Legal Directors. Oversaw support services team and independently handled finance, human resources, risk, business development, marketing, IT services, and customer experience. Led Practice Evolve to Leap and Xero transition, optimized SOPs, developed templates, and managed change control.
OPERATIONS MANAGER at BUREAU PROBERTS
March 1, 2024 - September 30, 2024Handled all daily operational tasks at this premier architecture firm including resource management, administration, budget and supplier negotiations. Ensured effective workflow, timely project delivery, quality assurance, and strengthened client satisfaction by fostering a positive collaborative workplace.
GENERAL MANAGER at THOMSON WILKS ATTORNEYS (SA and Australia)
March 1, 2020 - November 30, 2023Led critical business initiatives including strategic oversight of HR, finance, marketing, IT, and operations. Drove continuous improvement to enhance operational systems efficiency. Fostered partnerships for business sustainability and growth. Managed financial planning and insurance needs. Successfully navigated financial challenges during the COVID-19 pandemic while increasing profitability and operational flexibility. Established and maintained a Governance and Compliance division to support clients.
ADVISORY BOARD MEMBER at CORNERSTONE WOMAN NPC
July 1, 2018 - July 31, 2021Provided dedicated advisory and governance support including compliance revision, strategic transformation, financial stability, and social media/public relations management. Played a leading role in sponsorship, community development, and organizational sustainability.
SECRETARIAT at SOUTH AFRICAN COUNCIL FOR AUTOMATION AND CONTROL
March 1, 2015 - July 31, 2022Performed professional secretariat duties including management and execution of international conferences, marketing, sales operations, technical publications, and travel coordination. Oversaw financial operations and membership liaison. Ensured compliance with regulatory requirements and tax matters.
COMMERCIAL MANAGER at OFFICE EXECUTIVES
January 1, 2010 - November 30, 2024Managed diverse business functions including financial forecasting, budgeting, bookkeeping, contract creation, legal research, tender drafting, and relationship management. Managed company secretarial duties and HR including hiring, performance management, disciplinary measures, and policy drafting. Provided executive assistance and office/property management. Coordinated project and field management to ensure successful completion and resource handling.
EXECUTIVE SERVICES MANAGER (CORPORATE) at ENVIRONMENTAL BUSINESS STRATEGIES PTY LTD
October 1, 2013 - July 31, 2014Managed office operations including CEO calendar, space subletting, travel, and building maintenance. Led corporate expansion efforts internationally, including talent acquisition, legal compliance, contract negotiation, and office setup. Managed comprehensive financial processes, budgeting, and payroll. Oversaw HR management including hiring, performance management, training and policy implementation.
OFFICE MANAGER, PROJECT AND FIELD MANAGER, QUALITATIVE ANALYST at TMS RESEARCH PTY LTD
January 1, 2008 - December 31, 2013Managed office functions, CEO diary, financial interactions, and comprehensive invoicing and reconciliation. Directed HR and legal functions including hiring, contract management, and disciplinary processes. Managed project scopes, schedules, budgets, tenders, cost plans, and project resources to deliver successful outcomes. Conducted qualitative and market research analysis to support management decision-making and reporting.
PROFESSIONAL ASSISTANT at BERNARD TANNER AND ASSOCIATES
February 1, 2007 - March 31, 2008Provided secretarial support including drafting correspondence, invoicing, legal document preparation, briefing advocates, collections, and general administrative duties.
LEGAL SECRETARY AND PA at ROTHBART INCORPORATED
March 1, 2006 - February 28, 2007Provided secretarial and paralegal support including drafting legal documents, invoicing, collections, liaising with advocates and clients, and managing court files and trial documentation.
LEGAL SECRETARY/BOOKEEPER/PA at KWP ATTORNEYS
July 1, 2005 - March 31, 2006Performed bookkeeping duties including creditors/debtors management, invoicing, data capturing, and trust investments. Handled conveyancing duties involving client consultation, transfer duty forms, payments, drafting transfers, and liaison for property transfers.
CREDIT CLEAR CONSULTANT/BOOKEEPER/PROFESSIONAL ASSISTANT/LEGAL SECRETARY at CASASOLA ATTORNEYS
July 1, 2004 - June 30, 2005Handled general administrative, bookkeeping, credit vetting, drafting legal notices and affidavits, managing credit clearance and liaising with credit bureaus for profile updates.
PA/LEGAL SECRETARY (TEMP) at ECR NILSEN ATTORNEYS
April 1, 2004 - July 31, 2004Supported collections, litigation processes, court documentation, travel arrangements and general office duties on a temporary basis.
PA AND OFFICE MANAGER at ALLARDYCE AND PARTNERS
February 1, 2003 - April 30, 2004Started as receptionist, promoted to PA to Senior Partner and Legal Secretary. Duties included litigation typing, drafting notices, diary and travel management, bookkeeping, invoicing, interviewing staff, and office administration.
General Manager at Digital Republic Consulting (Australia)
January 1, 2023 - April 26, 2024Played a key role in establishing and launching operations of the Digital Media, Consulting and Research firm. Developed startup-specific strategies aligned with market trends to enhance scalability and growth. Established strategic partnerships to boost brand visibility. Enhanced operational efficiency by adopting streamlined procedures and new technology, including outsourcing. Maintained financial management and budgetary controls, including acquisition of a business in Sydney. Fostered innovation and adaptability by applying advanced technologies to maintain a competitive edge in the startup environment.
Practice Manager at Robertson O’Gorman Solicitors
September 1, 2024 - November 30, 2024Managed daily practice operations and supervised development alongside Legal Directors. Oversaw a Support Services team of eight in Finance (Trust and Business), HR, Risk Analysis, Business Development, Facilities Management, Marketing, IT, and Customer Experience. Managed Practice Evolve to Leap and Xero transition, optimized SOPs, developed templates, and led training and change management.
Operations Manager at Bureau Proberts
March 1, 2024 - September 1, 2024Handled daily operational tasks for a premier architecture firm operating in Brisbane and London. Managed multiple departments including resource management operations and administration. Improved operational efficiency, ensured quality assurance, client satisfaction, managed budgets, supplier negotiations, equipment management, and support staff oversight for a positive workplace.
General Manager at Thomson Wilks Attorneys (SA and Australia)
March 1, 2020 - November 30, 2023Led critical organizational initiatives achieving major successes. Provided strategic leadership over HR, finance, business development, marketing, IT, and administrative systems. Implemented continuous improvement initiatives enhancing operational efficiency. Built strong partnerships supporting business development and sustainability. Oversaw financial planning and management. Navigated COVID-19 financial challenges to increase profitability and agility. Established Governance and Compliance division assisting clients with compliance and strategic development.
Commercial Manager at Office Executives
January 1, 2010 - December 31, 2023Managed essential business functions for multiple clients across diverse industry sectors. Handled financial forecasting, budgeting, bookkeeping, relationship management with accountants and clients, legal research, contract creation, company secretarial duties, HR management including recruitment and disciplinary actions, executive professional assistance, office management, property maintenance, bookkeeping to trial balance and year-end, tax and audit management, and business valuations.
Advisory Board Member at Cornerstone Woman NPC
July 1, 2018 - July 31, 2021Influenced organizational direction over a three-year tenure. Led compliance review, strategic transformation, governance restructuring, financial stability, and operational continuity. Managed social media, public relations, sponsorships, and donations. Committed as a volunteer to advancing the organization’s mission and community impact.
Secretariat at South African Council for Automation and Control (SACAC)
March 1, 2015 - July 31, 2022Delivered secretariat services over five years including planning and executing international conferences, marketing, sales, technical publications, and travel coordination. Managed financial operations, membership liaison, workshops, symposiums, and compliance with PBO registration and tax matters. Supported organizational goals through operational efficiency and regulatory adherence.
Executive Services Manager (Corporate) at Environmental Business Strategies Pty Ltd
October 1, 2013 - July 31, 2014Managed comprehensive office operations, global corporate expansion across multiple countries, financial management, HR management, and legal expertise.
Office Manager, Project and Field Manager, Qualitative Analyst at TMS Research Pty Ltd
January 1, 2008 - December 31, 2013Managed comprehensive office functions, financial management, human resources, legal expertise, call centre operations, project and field management, and qualitative market research analysis.
Education
B COMM Management at UNISA DISTANCE LEARNING
January 1, 2004 - December 31, 2008Paralegal Diploma at UCT
January 1, 2011 - December 31, 2011B COM Management at UNISA DISTANCE LEARNING
January 1, 2004 - December 31, 2008Paralegal Diploma at UCT
January 1, 2011 - December 31, 2011B Comm Management at Unisa Distance Learning
January 11, 2030 - July 3, 2025Paralegal Practitioner at University of Cape Town
January 11, 2030 - July 3, 2025Qualifications
AffCIBM
January 1, 2024 - December 31, 2025Project Management Professional Certificate – Google
January 11, 2030 - July 3, 2025Masterclass in Management skills & Team Leadership
January 1, 2022 - December 31, 2022Certificate in Business Ethics (orientation) - SACOB
January 1, 2022 - December 31, 2022Cognitive Behavioral Therapy Practitioner Certificate
January 1, 2022 - December 31, 2022Introduction to Professional Psychotherapy (Diploma)
January 1, 2022 - December 31, 2022SAGE ONE and XERO Certified Advisor
January 1, 2016 - December 31, 2016Category F training – B-BBEE Revised codes QSE’s
November 1, 2014 - November 30, 2014Immigration and Expat Management Seminar
November 28, 2014 - November 28, 2014Market Research for Non-Researchers
March 1, 2009 - March 31, 2009Paralegal Diploma
January 1, 2011 - December 31, 2011The Art of Problem Solving
September 1, 2009 - September 30, 2009Certificate Integrated Marketing Communications, Advertising, Public Relations and Digital Marketing
January 1, 2019 - December 31, 2019Professional Life Coaching Diploma
January 1, 2019 - December 31, 2019Professional Child Psychology Diploma
January 1, 2019 - December 31, 2019Professional Life Coach Certification
January 1, 2019 - December 31, 2019Project management fundamentals
October 1, 2009 - October 31, 2009Managers’ Mistakes
November 1, 2008 - November 30, 2008Bookkeeping Seminar
January 1, 2003 - December 31, 2003AffCIBM
January 1, 2024 - December 31, 2025Project Management Professional Certificate – Google
January 1, 2010 - January 1, 2010Masterclass in Management skills & Team Leadership
January 1, 2022 - December 31, 2022Certificate in Business Ethics (orientation)
January 1, 2022 - December 31, 2022Cognitive Behavioral Therapy Practitioner Certificate
January 1, 2022 - December 31, 2022Introduction to Professional Psychotherapy (Diploma)
January 1, 2022 - December 31, 2022SageOne Certified Advisor
January 1, 2016 - December 31, 2016Xero Certified Advisor
January 1, 2016 - December 31, 2016Category F training – B-BBEE Revised codes QSE’s
November 1, 2014 - November 30, 2014Immigration and Expat Management Seminar
November 28, 2014 - November 28, 2014Market Research for Non-Researchers
March 1, 2009 - March 31, 2009BEE EASY AND RAINBOW VERIFICATIONS
January 1, 2014 - December 31, 2014The Art of Problem Solving
September 1, 2009 - September 30, 2009Professional Life Coaching Diploma
January 1, 2019 - December 31, 2019Professional Child Psychology Diploma
January 1, 2019 - December 31, 2019Professional Life Coach Certification
January 1, 2019 - December 31, 2019Certificate Integrated Marketing Communications, Advertising, Public Relations and Digital Marketing
January 1, 2019 - December 31, 2019Project management fundamentals
October 1, 2009 - October 31, 2009Chartered Secretary - Chartered Governance Institute of Southern Africa
January 11, 2030 - July 3, 2025AffCIBM
January 11, 2030 - December 31, 2024Project Management Professional Certificate – Google
January 11, 2030 - July 3, 2025Certified Advisor - SAGE ONE and XERO
January 11, 2030 - July 3, 2025Masterclass in Management Skills & Team Leadership - Udemy
January 11, 2030 - July 3, 2025Project Management Fundamentals - Corporate IQ Training
January 11, 2030 - July 3, 2025Managers’ Mistakes - Brian Jude And Associates
January 11, 2030 - July 3, 2025Cognitive Behavioral Therapy Practitioner Certificate - Udemy
January 11, 2030 - July 3, 2025Introduction to Professional Psychotherapy (Diploma) - Udemy
January 11, 2030 - July 3, 2025Professional Life Coaching Diploma - Kew Academy
January 11, 2030 - July 3, 2025Immigration and Expat Management Seminar - Global Migration SA
January 11, 2030 - July 3, 2025Certificate Integrated Marketing Communications, Advertising, Public Relations and Digital Marketing - IE University
January 11, 2030 - July 3, 2025Market Research for Non-Researchers - SAMRA Training
January 11, 2030 - July 3, 2025Industry Experience
Professional Services, Real Estate & Construction, Non-Profit Organization, Media & Entertainment, Financial Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
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