Era Metani
About
- 2 years' experience
- Joined July 2025
Skills· 8
Languages
- AlbanianFluent
- ItalianAdvanced
- EnglishAdvanced
- FrenchBeginner
Industry experience
- Travel & Hospitality
- Education
- Professional Services
Work experience· 5 roles
Welcoming guests and making them comfortable; providing assistance to each department and coordinating the staff; managing the bar and restaurant for breakfast time; providing a full training to new students; organizing guest's holidays and building a trust relationship with them; answering and making phone calls to take messages from clients or to provide information; assuring that everything in the hotel works efficiently; keeping office records up to date; managing payments and invoices; booking transfers and tours.
All desk tasks; relations with customers; administration tasks; phone calls; representing the company at international meetings; online meetings; participating at international events; welcoming international group of students and teachers; taking group of students and teachers on sightseeing trips.
Desk tasks including tasks relating to the use of the Office package; searches on LinkedIn; advertising research; drafting of price lists for each month; media update; miscellaneous information collection; telephone handling for reservations; archive management.
Education
Certifications and awards
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