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Hi, I’m Autumn Samonig—a client-focused marketing and customer experience professional based in Hamilton, Ontario. With 8+ years supporting brands through strategic content, relationship management, and operational execution, I translate performance data into clear insights and balance high-level strategy with day-to-day delivery. I’m known for calm communication in high-pressure environments, strong follow-through, and building trust across teams and stakeholders. I excel at aligning content with business goals, managing multi-platform programs, and improving processes to drive sustainable growth.…Hi, I’m Autumn Samonig—a client-focused marketing and customer experience professional based in Hamilton, Ontario. With 8+ years supporting brands through strategic content, relationship management, and operational execution, I translate performance data into clear insights and balance high-level strategy with day-to-day delivery. I’m known for calm communication in high-pressure environments, strong follow-through, and building trust across teams and stakeholders. I excel at aligning content with business goals, managing multi-platform programs, and improving processes to drive sustainable growth.

Autumn Samonig

Content Creator, Marketing Strategist, Social Media Manager, +3

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Hi, I’m Autumn Samonig—a client-focused marketing and customer experience professional based in Hamilton, Ontario. With 8+ years supporting brands through strategic content, relationship management, and operational execution, I translate performance data into clear insights and balance high-level strategy with day-to-day delivery. I’m known for calm communication in high-pressure environments, strong follow-through, and building trust across teams and stakeholders. I excel at aligning content with business goals, managing multi-platform programs, and improving processes to drive sustainable growth.…Hi, I’m Autumn Samonig—a client-focused marketing and customer experience professional based in Hamilton, Ontario. With 8+ years supporting brands through strategic content, relationship management, and operational execution, I translate performance data into clear insights and balance high-level strategy with day-to-day delivery. I’m known for calm communication in high-pressure environments, strong follow-through, and building trust across teams and stakeholders. I excel at aligning content with business goals, managing multi-platform programs, and improving processes to drive sustainable growth.

Available to hire

Hi, I’m Autumn Samonig—a client-focused marketing and customer experience professional based in Hamilton, Ontario. With 8+ years supporting brands through strategic content, relationship management, and operational execution, I translate performance data into clear insights and balance high-level strategy with day-to-day delivery.

I’m known for calm communication in high-pressure environments, strong follow-through, and building trust across teams and stakeholders. I excel at aligning content with business goals, managing multi-platform programs, and improving processes to drive sustainable growth.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Content Creator & Marketing Specialist at Vesta Collective

September 1, 2023 - June 18, 2024

Develop tailored social media strategies for small businesses to align with brand goals and increase community engagement. Design graphics and video content resulting in an average of 45% increase in client audience reach. Optimize content for SEO, driving higher visibility and engagement. Manage social media platforms, creating a cohesive and authentic brand voice for clients. Provide event coverage, capturing live content to enhance online presence and foster connections with target audiences.

Chief Financial Officer at Sekhmet Wellness

February 1, 2024 - November 30, 2024

Developed strategic financial plans to support company growth and achieve long-term objectives, resulting in 35% organizational growth. Analyzed operational issues and implemented corrective action to maximize profits. Directed budget development, budgetary controls and recordkeeping to make informed financial decisions. Spearheaded social media initiatives, boosting engagement and following by 54%. Implemented efficient digital tools for seamless vendor communication and content sharing.

Client Services Associate at Normac Insurance Appraisals

August 1, 2021 - August 31, 2023

Developed strong rapport with clients, fostering long-term relationships and ensuring repeat business. Planned and executed client-focused events, including golf tournaments, networking parties, and conferences. Organized employee events for local and remote teams to promote team cohesion and strengthen corporate culture. Strengthened client relationships through targeted marketing initiatives and event-based outreach strategies, driving engagement and loyalty. Supported cross-departmental collaboration to align event strategies with company marketing goals, contributing to a 25% reduction in lead processing time through CRM enhancements.

Office Manager at Laurel Hill Advisory Group

November 1, 2017 - July 31, 2021

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records. Provided exceptional customer service addressing client inquiries via phone calls or email. Orchestrated four annual conferences and client events, ensuring seamless execution and a 40% increase in attendance through targeted marketing. Produced digital materials and social campaigns to drive event registrations and attendee engagement. Supported cross-functional teams in strategizing impactful event promotion and post-event follow-ups.

Social Media Manager & Client Experience Lead at Vesta Collective

September 1, 2023 - Present

Own end-to-end client relationships for multiple retained accounts, serving as primary point of contact for strategy, delivery, reporting, and ongoing optimization. Develop and execute multi-platform content strategies aligned with client business goals, driving measurable growth exceeding 100% for clients across Instagram, TikTok, Facebook, and LinkedIn. Translate performance metrics into actionable insights through regular reporting and review sessions. Manage community engagement including DM responses, comment moderation, issue escalation, and tone alignment. Maintain structured content calendars, approval workflows, and delivery timelines. Adapt strategies in response to platform algorithm shifts, audience behavior, and performance trends.

Marketing & Operations Lead at Sekhmet Wellness

February 1, 2024 - November 1, 2024

Supported marketing strategy while managing day-to-day operational and customer-facing communications, contributing to 36% business growth within the first six months. Led service promotion, campaign planning, and scheduling coordination to align marketing output with operational capacity. Acted as liaison between practitioners, vendors, and marketing initiatives.

Office Manager & Marketing Coordinator at Laurel Hill Advisory Group

November 1, 2017 - July 1, 2021

Provided executive assistant–level support to six Vice Presidents, CEOs, and business owners, including scheduling, correspondence, document management, and confidential communications. Planned and executed annual corporate events, increasing attendance and post-event engagement. Developed marketing materials, internal communications, and digital assets.