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Hi, I'm Joy, and I am eager to start a career in graphic design or customer service where I can learn and grow. I have experience working in retail and design environments, including roles at Uniqlo, Vita Aid Professional Therapeutics, and Indigo Books & Music. I enjoy combining customer service and creative design skills to contribute effectively to my workplace. I am proficient in various design software like Adobe Illustrator, Photoshop, and Corel Draw, and I am fluent in Mandarin with intermediate English skills. I am looking for opportunities that allow me to utilize my graphic design skills while continuing to develop professionally in both design and customer service fields.…Hi, I'm Joy, and I am eager to start a career in graphic design or customer service where I can learn and grow. I have experience working in retail and design environments, including roles at Uniqlo, Vita Aid Professional Therapeutics, and Indigo Books & Music. I enjoy combining customer service and creative design skills to contribute effectively to my workplace. I am proficient in various design software like Adobe Illustrator, Photoshop, and Corel Draw, and I am fluent in Mandarin with intermediate English skills. I am looking for opportunities that allow me to utilize my graphic design skills while continuing to develop professionally in both design and customer service fields.

Chia-i Chao (Joy)

Graphic Designer, Web Designer, Artworker, +2

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Hi, I'm Joy, and I am eager to start a career in graphic design or customer service where I can learn and grow. I have experience working in retail and design environments, including roles at Uniqlo, Vita Aid Professional Therapeutics, and Indigo Books & Music. I enjoy combining customer service and creative design skills to contribute effectively to my workplace. I am proficient in various design software like Adobe Illustrator, Photoshop, and Corel Draw, and I am fluent in Mandarin with intermediate English skills. I am looking for opportunities that allow me to utilize my graphic design skills while continuing to develop professionally in both design and customer service fields.…Hi, I'm Joy, and I am eager to start a career in graphic design or customer service where I can learn and grow. I have experience working in retail and design environments, including roles at Uniqlo, Vita Aid Professional Therapeutics, and Indigo Books & Music. I enjoy combining customer service and creative design skills to contribute effectively to my workplace. I am proficient in various design software like Adobe Illustrator, Photoshop, and Corel Draw, and I am fluent in Mandarin with intermediate English skills. I am looking for opportunities that allow me to utilize my graphic design skills while continuing to develop professionally in both design and customer service fields.

Available to hire

Hi, I’m Joy, and I am eager to start a career in graphic design or customer service where I can learn and grow. I have experience working in retail and design environments, including roles at Uniqlo, Vita Aid Professional Therapeutics, and Indigo Books & Music. I enjoy combining customer service and creative design skills to contribute effectively to my workplace.

I am proficient in various design software like Adobe Illustrator, Photoshop, and Corel Draw, and I am fluent in Mandarin with intermediate English skills. I am looking for opportunities that allow me to utilize my graphic design skills while continuing to develop professionally in both design and customer service fields.

Skills

Adobe Illustrator

Adobe Photoshop

Advertising Illustration

Banner

Web Design

Experience Level

Adobe Illustrator

Expert

Adobe Photoshop

Expert

Advertising Illustration

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Intermediate

Work Experience

Store Associate at Uniqlo Canada

October 1, 2018 - November 30, 2020

Handled customer service responsibilities, managed product stock and display, assisted with decoration layout, and performed cashier duties at the Surrey store location.

Customer Service & Graphic Design Associate at Vita Aid Professional Therapeutics

December 1, 2020 - April 30, 2023

Provided customer service and contributed to graphic design projects including web design and advertising materials at the Maple Ridge location.

Customer Experience Representative at Indigo Books & Music Inc

October 1, 2017 - September 30, 2018

Delivered excellent customer service, managed product stock and display, and assisted with decoration layout at the Surrey location.

Bakery Service Assistant at T&T Supermarket

January 1, 2016 - February 28, 2017

Provided customer service, assisted with product packing and selling, conducted product demonstrations, and contributed to decoration layout in the Surrey store.

Graphic/Web Designer at World Vision Taiwan

April 1, 2014 - August 31, 2015

Designed advertising materials, manuals, cards, web pages, EDMs, and banners supporting marketing activities in Taipei, Taiwan.

Art Editor at St. Pronto Limited

October 1, 2012 - July 31, 2014

Created advertising designs, manuals, cards, package designs, and provided customer service in Taipei, Taiwan.

Bakery Service Assistant at T&T Supermarket

October 1, 2011 - September 30, 2012

Provided bakery customer service, product packing, selling and demonstration assistance, and decoration layout in the Surrey store.

Design Practice (summer) at St. Pronto Limited

July 1, 2009 - August 31, 2011

Contributed to advertising design, customer service, and product packaging during summer practice in Taipei, Taiwan.