KHOA GIA TRẦN

Categorization Associate at Iprice

Maintained the quality of the e-commerce homepage and Product Detail Page. Researched and analyzed information and content of upcoming products. Translated product specifications from English to Vietnamese for publishing on the Iprice.vn ecommerce website.

Sales Rep at Kognitive Marketing, London, ON

Worked closely with Canadian Tire retail chain to promote their services and programs. Successfully assisted with the sales of credit cards, achieving monthly KPIs.

Marketing Assistant / Event Planning / Intern at Schoolofhiphop.ca, London, ON

Practiced sales of merchandise and customer service. Implemented and communicated events promotion via different social media platforms. Assisted and organized an education camp for children.

Part-time Office Assistant at Fanshawe International Office

Helped new students resolve issues related to documents, housing, and study programs. Assisted new students with documents and guided them in campus visits.

Categorization Associate at Iprice

Maintained the quality of the e-commerce homepage and product detail pages. Researched and analyzed upcoming products, translated product specifications from English to Vietnamese for publication on the Iprice.vn website.

Sales Representative at Kognitive Marketing

Collaborated closely with Canadian Tire retail chain to promote their services and programs. Successfully assisted with credit card sales, meeting monthly KPIs.

Marketing Assistant / Event Planning Intern at Schoolofhiphop.ca

Engaged in merchandise sales and customer service. Implemented and communicated event promotions on social media platforms. Assisted in organizing educational camps for children.

Part-time Office Assistant at Fanshawe International Office

Assisted new students with issues related to documents, housing, and study programs. Guided students through campus visits and document processing.

Content Writer & Translator (Freelance) at Multiple Clients

Produced SEO content on crypto and blockchain topics for Bnbsmartchain. Managed Discord community. Executed SEO content writing and rebranding campaigns for Collective Design Agency and Magestore. Translated e-commerce product details and legal documents for Jonckers and First Consulting Group. Translated e-commerce and entertainment content for Flitto under seasonal contract. Worked on adversarial prompt writing and prompt QA for AI models including Gemini, ChatGPT, and Bard. Conducted market research and customer service surveys for Cardas Research supporting Grab and Shopee.

Categorization Associate at Iprice

Maintained the quality of the e-commerce homepage and Product Detail Page; researched and analyzed information and content of upcoming products; translated product specifications from English to Vietnamese for publication on iprice.vn ecommerce website.

Sales Representative at Kognitive Marketing

Worked with Canadian Tire to promote services and programs; assisted with sales of credit cards, achieving monthly KPI.

Marketing Assistant / Event Planning / Intern at Schoolofhiphop.ca

Promoted merchandise and provided customer service; promoted events via social media; assisted and organized education camp for children.

Part-time Office Assistant at Fanshawe International Office

Helped new students resolve issues related to documents, housing and study programs; assisted with campus tours.

Content Writer (SEO) at Bnbsmartchain

Crypto and blockchain SEO content writing; Discord Community Management.

SEO Content Writer / Rebranding Campaigns at Collective Design Agency and Magestore

SEO content writing and rebranding campaigns for clients, including social media and blog posts; secondary market research and SEO content writing for tech e-commerce.

Translator / Administrative Support at Jonckers and First Consulting Group

Translated E-commerce product details Eng-Vie; translated legal documents and immigration files; assisted with other business-admin tasks.

Translator at Flitto

Translated e-commerce and entertainment content.

Market Research & Customer Service at Cardas Research

Conducted surveys, market research and handled customers’ inquiries for Grab and Shopee.

Categorization Associate at Iprice

Maintained the quality of the e-commerce homepage and Product Detail Page; researched and analyzed information and content of upcoming products; translated product specifications from English to Vietnamese for publishing on Iprice.vn ecommerce website.

Sales Rep at Kognitive Marketing

Worked with Canadian Tire to promote services and programs; assisted with sales of credit cards, achieving monthly KPI.

Marketing Assistant / Event Planning / Intern at Schoolofhiphop.ca

Practiced merchandise sales and customer service; promoted events via social media; assisted and organized education camps for children.

Part-time Office Assistant at Fanshawe International Office

Helped new students resolve issues related to documents, housing and study programs; guided them to visit the campus.

Categorization Associate at Iprice

Maintained the quality of the e-commerce homepage and Product Detail Page. Researched and analyzed the information and content of upcoming products. Translated product specifications from English to Vietnamese to publish on Iprice.vn ecommerce website.

Sales Rep at Kognitive Marketing

Worked closely with Canadian Tire retail chain to promote their services and programs. Successfully assisted with the sales of credit cards, achieving monthly KPI.

Marketing Assistant / Event Planning / Intern at Schoolofhiphop.ca

Practiced sales of merchandise and customer service. Implemented and communicated events promotion via different social media platforms. Assisted and organized education camp for children.

Part-time Office Assistant at Fanshawe International Office

Helped new students resolving issues related to documents, housing and study programs. Assisted new students with documents and guided them to visit the campus.

Content Writer & Translator at Bnbsmartchain

Crypto and blockchain SEO content writing. Discord Community Management.

Content Writer / Rebranding Campaigns at Collective Design Agency and Magestore

SEO content writing and rebranding campaigns for clients including social media and blog posts. Secondary market research and SEO content writing for tech ecommerce on Magestore.

Translator at Jonckers and First Consulting Group

Translated E-commerce Product Details from English to Vietnamese; Translated legal documents, immigration files for clients migrating from Vietnam to the US; Assisted with other business-admin tasks in the office.

Translator (Seasonal contract) at Flitto

Translated e-commerce and entertainment content.

Market Research & Customer Service at Cardas Research

Conducted survey, market research and handled customers’ inquiries for Grab and Shopee.

Categorization Associate at Iprice

Maintained the quality of the e-commerce homepage and Product Detail Page; Researched and analyzed information and content of upcoming products; Translated product specifications from English to Vietnamese for publishing on Iprice.vn.

Sales Rep at Kognitive Marketing

Worked with Canadian Tire to promote services and programs; assisted with credit card sales and achieved monthly KPI.

Marketing Assistant / Event Planning / Intern at Schoolofhiphop.ca

Promoted events via social media; practiced sales of merchandise; assisted in organizing education camps for children.

Part-time Office Assistant at Fanshawe International Office

Helped new students resolve issues related to documents, housing and study programs; guided students to campus.

Content Writing & Translation at Bnbsmartchain

Crypto and blockchain SEO content writing; Discord Community Management.

SEO Content Writer / Rebranding Campaigns at Collective Design Agency and Magestore

SEO content writing and rebranding campaigns for clients; social media and blog posts; secondary market research and SEO content writing for tech ecommerce on Magestore.

Translator / Administrative Assistant at Jonckers and First Consulting Group

Translated E-commerce product details (Eng-Vi); translated legal documents; assisted with other business-admin tasks in the office.

Translator at Flitto

Translated e-commerce and entertainment content.

Market Research & Customer Service at Cardas Research

Conducted surveys, market research and handled customers’ inquiries for Grab and Shopee.

Categorization Associate at Iprice

Maintained the quality of the e-commerce homepage and Product Detail Page. Researched and analyzed the information and content of upcoming products. Translated product specifications from English to Vietnamese to publish on Iprice.vn ecommerce website.

Sales Rep at Kognitive Marketing

Worked closely with Canadian Tire retail chain to promote their services and programs. Successfully assisted with the sales of credit cards, achieving monthly KPI.

Marketing Assistant / Event Planning / Intern at Schoolofhiphop.ca

Practiced sales of merchandise and customer service. Implemented and communicated events promotion via different social media platforms. Assisted and organized education camp for children.

Part-time office assistant at Fanshawe International Office

Helped new students resolving issues related to documents, housing and study programs. Assisted new students with documents and guided them to visit the campus.

Content Writing & Translation at Bnbsmartchain

Crypto and blockchain SEO content writing. Discord Community Management.

Content Writer / SEO Specialist at Collective Design Agency and Magestore

SEO content writing and rebranding campaigns for clients including works on social media and blog posts. Secondary market research and SEO content writing for tech ecommerce on Magestore.

Translator / Administrative Assistant at Jonckers and First Consulting Group

Translated E-commerce Product Details from Eng to Vie. Translated legal documents, immigration files for clients migrating from Vietnam to the US. Assisted with other business-admin tasks in the office.

Translator / Seasonal Contract at Flitto

Translated e-commerce and entertainment content.

Market Research & Customer Service at Cardas Research

Conducted survey, market research and handled customers’ inquiries for Grab and Shopee.

Content Writing & Translation at Bnbsmartchain (Freelance)

Crypto and blockchain SEO content writing. Discord Community Management.

SEO Content Writer / Rebranding Campaigns (Freelance) at Collective Design Agency and Magestore

SEO content writing and rebranding campaigns for clients including works on social media and blog posts. Secondary market research and SEO content writing for tech ecom on Magestore.

Translator / Office Assistant (Freelance) at Jonckers and First Consulting Group

Translated E-commerce Product Details from English to Vietnamese. Translated legal documents, immigration files for clients migrating from Vietnam to the US. Assisted with other business-admin tasks in the office.

Translator (Seasonal) at Flitto

Translated e-commerce and entertainment content.

Market Research & Customer Service at Cardas Research

Conducted survey, market research and handled customers’ inquiries for Grab and Shoppee.

Content Writing & Translation at Bnbsmartchain

Crypto and blockchain SEO content writing. Discord Community Management.

SEO Content Writer / Rebranding Campaigns at Collective Design Agency and Magestore

SEO content writing and rebranding campaigns for clients including works on social media and blog posts. Secondary market research and SEO content writing for tech ecom on Magestore.