Available to hire
I am a diligent and motivated marketing and business professional with a strong background in research, organization, and customer service. I am an effective team player and a problem solver who is always eager to learn and achieve successful goals.
With experience ranging from administration to account management and graphic design, I bring a highly creative and insightful approach to developing positive and productive work outcomes. I pride myself on my courteous and professional communication skills, which help me build strong relationships with clients, colleagues, and management.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Portuguese
Fluent
Japanese
Intermediate
French
Beginner
Work Experience
Account Manager & Data Analyst at Englobe Corporation
October 1, 2021 - May 31, 2024Managed quality control of 270 business units daily by tracking and analyzing data, charts, and reports, investigating data accuracy, and coordinating service schedules. Generated monthly summary reports for clients, conducted meetings and presentations to ensure site performance and cost effectiveness. Mediated meetings to discuss objectives, communications, and procedures for strategic operations. Supervised accounts receivables ensuring timely invoicing and payments, generated renewal contracts, and built strategic client relationships with courteous communication. Advised clients on Canadian regulations related to fuel station legal operations.
Purchasing Lead at Alnor Material Handling
January 1, 2020 - August 31, 2021Processed purchase orders to acquire materials, researched market product availability, oversaw budget and cost estimates, and tracked analytical assessments for pricing and vendor contract terms. Implemented and monitored inventory management systems, supervised staff, maintained organized stock levels to keep projects on schedule. Managed vendor and supplier meetings to maintain relationships and negotiated contracts. Conducted extensive research on Canadian and USA companies for project requirements. Created and maintained bills of material and parts numbers in the supply chain management system.
Illustrator & Graphic Designer (Freelancer) at Freelancer
April 1, 2016 - June 30, 2022Created brainstorms and mock-up proofs for client presentations, produced graphic works such as flyers, brochures, catalogs, magazines, logos, and banners within deadlines. Conducted client meetings to discuss project progress, painted with various media including oil, watercolor, gouache, pastels, pencils, and pens. Delivered projects on time with optimal outcomes using both traditional and digital art mediums.
Marketing Specialist & Account Administrator at Medflavour
May 1, 2015 - March 31, 2016Edited weekly social media posts aligned with season, holidays, new product releases, and promotions. Ensured marketing materials across channels matched brand identity, managed marketing plans, budgets, market research, and product packages. Conducted competitive analysis and potential client research. Maintained database for budget and profitable task tracking, supervised merchandising reports, conducted merchandise allocation with logistics, and managed buyer orders liaising with vendors and internal departments.
Project Supervisor & Graphic Designer at CopyBrasil
June 1, 2013 - February 28, 2014Monitored supply inventory, ensured updated product and service pricing in software, tracked customer projects and payments using in-house database. Collaborated with management and cross-functional teams to develop diverse project content, led team productivity to achieve time and service excellence. Proposed operational improvements to reduce costs and meet client needs, negotiated project details including budgets and timelines. Copyedited documents, books, theses, and designed identity materials including logos, posters, flyers, brochures, magazines, ensuring project success through supervision and review.
Marketing Coordinator & Graphic Designer at Threads lifestyle
June 1, 2011 - July 31, 2012Created seasonal store catalogs consulting prices and inventory, produced visual and promotional materials aligned with product positioning. Organized company events such as vendor meetings and customer appreciation. Coordinated with printer agents to meet project standards and processed vendor payments related to store catalogs advertising.
Illustrator & Translator (Freelancer) at Freelancer
February 1, 2007 - April 30, 2013Produced various graphic works including flyers, brochures, banners, booklets, magazines, logos, and business cards. Created traditional paintings on canvas and paper with oil, watercolor, and gouache. Completed illustrations using both digital software (Illustrator, Photoshop) and traditional mediums such as pastels and pencils. Translated documents and booklets across Portuguese, English, and French.
Administrator at The Fenestration Station
May 1, 2025 - PresentProcessed sales orders by coordinating with production and logistics department to ensure timely order fulfillment. Prepared quotes, sales reports, inventory levels, and customer analytics. Managed purchase orders and scheduled client premises measurements. Issued sales transaction invoices and researched management improvements for inventory and business flow. Maintained customer relationships through strong communications and order updates.
Account Manager & Data Analyst at Englobe Corporation
May 31, 2024 - July 20, 2025Oversaw quality control of 270 business units daily by tracking and analyzing data, charts, and reports. Generated monthly summary reports for clients ensuring efficient site performance. Led meetings to discuss objectives and operational strategies. Managed accounts receivable, timely invoice issuance, and payment collections. Administered clients' annual and biannual renewal contracts in line with company policies. Built strong strategic relationships between teams and clients.
Purchasing Lead at Alnor Material Handling
August 31, 2021 - July 20, 2025Processed purchase orders to acquire materials, goods, and services with best market quotes. Oversaw budgets and cost estimates of ongoing projects while conducting analytic assessments. Maintained inventory systems to support project timelines. Held vendor meetings for relationship building and contract negotiations. Conducted extensive product and company research in Canada and USA for project needs.
Illustrator & Graphic Designer at Freelancer
June 30, 2022 - July 20, 2025Created brainstorms and mock-ups for client approvals. Produced diverse graphic works including flyers, brochures, and logos within deadlines. Conducted meetings with clients to align project needs and expectations. Delivered traditional and digital art including oil paintings, watercolours, gouache, pastels, pencils, and pen work. Managed projects to deliver optimal outcomes punctually.
Marketing Specialist & Account Administrator at Medflavour
March 31, 2016 - July 20, 2025Edited and created engaging social media posts aligned with seasons and promotions. Ensured marketing materials maintained brand consistency across all channels. Supported marketing plans by managing budgets and conducting market research. Created sales branch reports analyzing competition and client potentials. Managed merchandising reports and collaborated with logistics for inventory accuracy. Coordinated buyer orders with internal and external parties.
Project Supervisor & Graphic Designer at CopyBrasil
February 28, 2014 - July 20, 2025Collaborated with management and teams to develop diverse project content achieving productivity and service excellence. Proposed cost-reduction and trend analysis strategies. Negotiated project details including budgets and timelines with clients. Delivered document editing services including copyediting and proofreading. Designed corporate and private client identity materials and supervised project progress ensuring successful completion before print.
Marketing Coordinator & Graphic Designer at Threads lifestyle
July 31, 2012 - July 20, 2025Created store seasonal catalogs consulting pricing and inventory. Produced visual and promotional materials aligned with products and features. Organized vendor meetings and customer appreciation events. Maintained coordination with printer agents to meet project standards. Managed vendor payments related to advertisements.
Illustrator & Translator at Freelancer
April 30, 2013 - July 20, 2025Produced graphic works including flyers, brochures, banners, and logos. Created traditional and digital paintings using various mediums. Translated documents and booklets between Portuguese, English, and French. Delivered high-quality illustrations matching client requests.
Administrator at The Fenestration Station
May 1, 2025 - PresentProcessed sales orders by coordinating with production and logistics department to ensure timely order fulfillment. Prepared and generated quotes, sales reports, inventory levels and customer analytics. Managed purchase orders and coordinated client scheduling for measurements. Issued sales transaction invoices. Researched management improvement methods for inventory and business flow. Built and maintained strong customer relationships by providing updates on order progress and delivery.
Account Manager & Data Analyst at Englobe Corporation
May 31, 2024 - July 20, 2025Managed quality control of 270 business units daily by tracking and analyzing data, reports, and equipment activities. Generated monthly summary reports for corporate and independent clients to ensure performance and cost-effectiveness. Mediated client meetings to discuss objectives, site functioning revisions, and strategic operations. Supervised Account Receivables ensuring timely invoices and payments. Generated and reconciled clients' annual and biannual renewal contracts. Built strategic relationships between teams and clients through courteous communication.
Purchasing Lead at Alnor Material Handling
August 31, 2021 - July 20, 2025Processed purchase orders by researching products and materials to acquire goods at the best quotes. Oversaw budget and prepared cost estimates for projects. Conducted and tracked analytical price and quantity assessments in relation to vendor contracts. Monitored and updated inventory management to keep projects on schedule. Managed vendor meetings and negotiated quotations and contracts. Performed extensive supplier research across Canada and the USA for multiple projects.
Illustrator & Graphic Designer (Freelancer) at Freelancer
June 30, 2022 - July 20, 2025Created brainstorms and mock-up proofs for client presentations. Produced graphic designs including flyers, brochures, catalogs, magazines, logos, and banners within deadlines. Conducted regular client meetings to assess project progress and needs. Produced traditional and digital artworks using various mediums such as oil painting, watercolour, gouache, pastel, pencil, and pen. Delivered projects with optimal outcomes within set deadlines.
Marketing Specialist & Account Administrator at Medflavour
March 31, 2016 - July 20, 2025Edited weekly social media posts with engaging content tied to seasons and product launches. Ensured marketing materials conformed to brand identity across brochures, web advertising, and banners. Managed marketing budget, market research, and product package promotions. Generated sales research and competition analysis reports. Maintained updated budget and profitable task tracking. Supervised merchandising reports and coordinated merchandise allocation with logistics. Managed buyers' orders and liaised with vendors and internal departments.
Project Supervisor & Graphic Designer at CopyBrasil
February 28, 2014 - July 20, 2025Collaborated with management and internal teams to develop diverse project contents, leading to productivity and service excellence. Proposed management programs to reduce costs. Negotiated project details including budgets and timelines. Delivered precise edits for documents and designed corporate identity materials. Supervised work stages to ensure completion and quality of final artwork.
Marketing Coordinator & Graphic Designer at Threads lifestyle
July 31, 2012 - July 20, 2025Created seasonal store catalogs by consulting pricing and inventory. Produced visual materials and brochures aligned with products. Organized company events such as vendor meetings and promotions. Coordinated with printer agents to meet quality standards. Managed vendor payments related to advertised materials.
Illustrator & Translator (Freelancer) at Freelancer
April 30, 2013 - July 20, 2025Produced graphic works including flyers, brochures, banners, logos, and business cards. Created traditional paintings and digital art in multiple mediums. Translated documents and booklets between Portuguese, English, and French.
Education
Bachelor of Commerce at Saint Mary’s University
January 1, 2003 - December 31, 2006Digital Publishing Design & Fine Arts Courses at George Brown College
January 1, 2011 - December 31, 2011Bachelor of Commerce at Saint Mary’s University - Halifax, NS Canada
January 1, 2006 - December 31, 2006Digital Publishing Design & Fine Arts Courses at George Brown College - Toronto, ON Canada
January 1, 2011 - December 31, 2011Bachelor of Commerce at Saint Mary’s University
January 1, 2002 - December 31, 2006Digital Publishing Design & Fine Arts Courses at George Brown College
January 1, 2011 - December 31, 2011Qualifications
Industry Experience
Professional Services, Media & Entertainment, Retail, Manufacturing, Wholesale & Distribution
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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