Hi, I'm May Anne Torres, a highly adaptable and proactive professional with a solid background in social media and community management, as well as virtual assistance. I have a passion for community building, content creation, and digital marketing, and I thrive in fast-paced environments where I can consistently exceed expectations. I am skilled in graphics and video editing across multiple platforms and have successfully led social media strategies and managed online communities to drive brand growth and improve user retention. I'm always eager to leverage my expertise to help businesses grow and engage effectively with their audiences.…

May Anne Torres

Hi, I'm May Anne Torres, a highly adaptable and proactive professional with a solid background in social media and community management, as well as virtual assistance. I have a passion for community building, content creation, and digital marketing, and I thrive in fast-paced environments where I can consistently exceed expectations. I am skilled in graphics and video editing across multiple platforms and have successfully led social media strategies and managed online communities to drive brand growth and improve user retention. I'm always eager to leverage my expertise to help businesses grow and engage effectively with their audiences.…

Available to hire

Hi, I’m May Anne Torres, a highly adaptable and proactive professional with a solid background in social media and community management, as well as virtual assistance. I have a passion for community building, content creation, and digital marketing, and I thrive in fast-paced environments where I can consistently exceed expectations.

I am skilled in graphics and video editing across multiple platforms and have successfully led social media strategies and managed online communities to drive brand growth and improve user retention. I’m always eager to leverage my expertise to help businesses grow and engage effectively with their audiences.

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Language

English
Fluent

Work Experience

Social Media Manager & Community Manager at Playgo AI
March 10, 2025 - July 1, 2025
Led end-to-end social media strategy—from content creation and scheduling to community management and lead generation—to drive app usage and brand growth. Engaged and nurtured the community, boosting visibility and user retention through targeted campaigns and consistent interaction.
Customer Support/ Collections Specialist at Genpact
February 28, 2025 - July 30, 2025
Handled inbound/outbound calls for billing, loans, tech support, and collections, focusing on delinquent accounts and tailored payment solutions. Top performer recognized for high KPIs, quality service, and boosting customer satisfaction and retention.
Community & Social Media Manager | Virtual Assistant at Rainmaker Games
October 31, 2022 - July 30, 2025
Led social media strategies across social media platforms—driving audience growth, lead generation, and brand visibility through tailored campaigns and engaging content. Delivered efficient virtual assistance and admin support, leveraging tools like ChatGPT, Google Workspace, and Microsoft Office, while producing educational blockchain content on Medium through in-depth research on emerging tech and game launches.

Education

Bachelor of Science at Gordon College
January 1, 2019 - December 31, 2023
Diploma at Eastwoods College of Science & Technology
January 1, 2021 - December 31, 2021

Qualifications

Collections and Customer Service Mastery (APEX)
January 1, 2024 - December 31, 2024

Industry Experience

Gaming, Media & Entertainment, Software & Internet, Financial Services, Professional Services