Instagram Content Creator at IE University – The Stork

Create Instagram posts based on Stork's magazine articles. Brainstorm and generate content for Instagram.

Participant, IEU Branding Lab at Slow Fashion Next — Sustainable Fashion Organization

Collaborated with a team to redesign the website and brand identity to enhance sustainability and user engagement. Conducted audience segmentation and competitor research to identify improvement opportunities and inform the redesign work.

Social Media & Influencer Marketing Coordinator at TruHeight Growth Vitamins

Manage social media across three channels (TruHeight Toddler, TruHeight France, TruHeight LATAM), creating content, engaging creators, and scheduling posts to grow community and reach. Lead influencer and PR partnerships: source and onboard creators, coordinate content approvals, and maintain relationships with brand ambassadors. Coordinate cross-functional campaigns end-to-end from planning and production to execution and order fulfillment. Provide customer support and order management by resolving inquiries, concerns, and shipment issues across platforms. Track performance analytics to inform strategy and support ongoing platform growth.

Social Media Coordinator at TruHeight Growth Vitamins

Manage social media for 3 channels: TruHeight Kids, TruHeight France, TruHeight LATAM. Craft content, engage with creators, and schedule posts across platforms. Provide customer support and address order concerns and inquiries. Use analytics to inform strategic improvements for platform growth.

Retail Associate at FIDM

Managed cashier duties, answered customer inquiries, processed transactions, and restocked while maintaining store organization and presentation standards.

Customer Service Associate at Hype & Vice College Apparel

Provided remote customer service for a college apparel brand via email and Meta. Handled order status inquiries, concerns, refunds, and shipment issues to ensure timely and accurate support.

Customer Service Associate at Hype and Vice College Apparel

Managed customer service remotely for College Apparel Brand, addressing inquiries via email and social media platforms. Handled order status, concerns, refunds, and shipments. Ensured customer needs were met.