Available to hire
Hi, I’m D’Angelo. With nearly two decades of professional experience, I’ve honed my skills in both retail management and audio engineering. I’ve worked extensively with recording, mixing, and mastering sound across various media like music, film, and live events, always striving to create the perfect sonic experience.
I’m passionate about collaborating with artists and producers to bring their projects to life. Besides my audio expertise, I’ve also led teams in fast-paced retail environments, focusing on delivering exceptional customer service and operational excellence. I’m excited to grow and make meaningful contributions wherever I go.
Experience Level
Language
English
Fluent
Work Experience
Senior Store Manager at FedEx Office
February 28, 2024 - July 29, 2025Managed one of FedEx Office’s largest retail stores, overseeing daily operations, staff leadership, and customer service excellence. Developed and coached direct reports, maintained operational standards, and worked to meet the store's financial goals. Held progressive roles from Store Consultant to Senior Store Manager.
Store Manager II at FedEx Office
August 1, 2022 - July 29, 2025Led store operations with a focus on customer solutions and financial performance while maintaining service and operational standards.
Senior Store Manager at FedEx Office
August 1, 2022 - February 29, 2024Managed one of the largest and most impactful retail stores at FedEx Office, responsible for running and growing the business while ensuring high service standards and operational excellence. Led, developed, and coached direct reports, delivering solutions to customers and achieving financial goals. Progressed through roles from Store Consultant to Senior Store Manager over time.
Store Manager I at FedEx Office
July 1, 2021 - July 29, 2025Managed store activities ensuring quality service and operational excellence.
Store Manager II at FedEx Office
July 1, 2021 - August 1, 2022Managed retail store operations with focus on customer service, operational standards, and team leadership. Delivered results through effective coaching and leadership.
Assistant Store Manager at FedEx Office
October 1, 2020 - July 29, 2025Assisted in managing store operations, leading teams, and enhancing customer experience.
Store Manager I at FedEx Office
October 1, 2020 - July 1, 2021Oversaw daily store operations, maintained high-quality customer service, and assisted in store growth strategies.
Lead Consultant at FedEx Office
April 1, 2017 - July 29, 2025Provided customer consultations and support for retail and printing services.
Assistant Store Manager at FedEx Office
April 1, 2017 - October 1, 2020Supported store management in daily operations, team development, and customer satisfaction initiatives.
Store Consultant at FedEx Office
March 1, 2016 - July 29, 2025Delivered customer service and supported store sales goals.
Lead Consultant at FedEx Office
March 1, 2016 - April 1, 2017Provided expert consultation, helped customers with products and services, and supported store operations.
Audio Engineer at Angel Grove Studios
May 1, 2015 - PresentResponsibilities include recording, mixing, mastering, and manipulating sound for music production, film, television, radio, and live events. Utilized various equipment and software to enhance sound quality, adjust levels, balance audio elements, and create desired sonic atmospheres. Collaborated closely with artists, producers, and other professionals to meet technical specifications and aesthetic goals.
Audio Engineer at Angel Grove Studios
May 1, 2015 - June 7, 2024In a fast-paced and dynamic environment, responsible for recording, mixing, mastering, and manipulating sound for various purposes including music production, film, television, radio, and live events. Utilized a variety of equipment and software to capture and enhance sound quality, balance audio elements, and create desired sonic effects. Worked closely with artists, producers, and other professionals to achieve the targeted sound aesthetic and technical goals.
Lead Project Coordinator at FedEx Office
September 1, 2014 - July 29, 2025Coordinated projects supporting the store's retail services and workflows.
Store Consultant at FedEx Office
September 1, 2014 - March 1, 2016Assisted customers and supported various retail operations.
Center Specialist at FedEx Office
April 1, 2012 - July 29, 2025Supported daily operations and customer engagement within the retail store.
Lead Project Coordinator at FedEx Office
April 1, 2012 - September 1, 2014Coordinated projects to improve store operations and customer service.
Customer Service Associate at FedEx Office
October 1, 2011 - July 29, 2025Provided frontline customer service and support.
Center Specialist at FedEx Office
October 1, 2011 - April 1, 2012Handled specialized retail center duties supporting customer operations.
Customer Service Associate at FedEx Office
April 1, 2011 - October 1, 2011Engaged with customers to provide service and support.
Head Cashier at Home Depot
March 1, 2011 - July 29, 2025Maintained high customer service standards, responded to inquiries and complaints, supervised cashier team, managed cash drawer, coordinated schedules, and completed regular operational reports.
Customer Service Rep at Comerica Bank
January 1, 2010 - July 29, 2025Processed bank transactions, made sales recommendations, maintained customer profiles, and balanced high-dollar cash drawers without discrepancies.
Customer Service Rep at Comerica Bank
July 1, 2007 - January 1, 2010Utilized customer service skills to process bank transactions, make sales recommendations based on customer profiles, and maintained balanced cash drawers without discrepancies.
Head Cashier at Home Depot
August 1, 2005 - March 1, 2011Maintained high customer service standards, supervised cashier team, managed cash drawer, coordinated staff breaks, and prepared required reports.
Education
AAS at Schoolcraft College
May 1, 2014 - May 1, 2016HS Diploma at Cass Technical High School
August 1, 1998 - June 30, 2002Associate of Arts and Science at Schoolcraft College
May 1, 2014 - May 31, 2016High School Diploma at Cass Technical High School
August 1, 1998 - June 30, 2002Qualifications
Industry Experience
Retail, Media & Entertainment, Financial Services
Experience Level
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