Chenoa Murdoch

Skills

Experience Level

Intermediate

Language

English
Fluent

Work Experience

Customer Care Specialist at The Warehouse Group
November 1, 2024 - April 1, 2025
This role involved working at a call centre, assisting customers with in-store and online purchases, answering queries, and communicating across multiple teams to ensure the best customer experience. Responsibilities included creating cases in the CRM system to track queries and tasks, and working as part of a team to resolve issues; handling high volumes of calls and emails.
Cafe Assistant at The River Kitchen
March 1, 2014 - July 1, 2019
Worked as a cafe assistant, primarily helping the team as a kitchen hand, taking orders, serving food, assisting front-of-house staff, processing cash and EFTPOS, and performing closing/cleaning duties.
Volunteer Shop Staff at Auteur House
March 1, 2018 - December 1, 2018
Volunteered to build work experience and pursue an interest in film, Visual Arts, and culture; performed duties including customer service, using a computer filing system, issuing DVDs, handling cash and EFTPOS, and closing the shop.
Graphic Designer / Artist at Hamilton Fringe Festival
February 1, 2019 - December 1, 2019
Freelance work creating advertising content for social media and website design, as well as event posters for the festival; contributed to promotional materials and design across events, receiving positive public feedback on work.

Education

Bachelor of Media Arts: Graphic Design at Waikato Institute of Technology
February 1, 2012 - November 1, 2015
Honours Degree: Visual Arts at Waikato Institute of Technology
February 1, 2016 - December 1, 2016
Diploma in Animation (Level 5) at Yoobee College of Innovation Online
July 1, 2021 - July 1, 2022
Diploma in Animation (Level 6) at Yoobee College of Innovation Online
July 1, 2022 - July 1, 2023

Qualifications

Diploma in Animation (Level 5)
July 1, 2021 - July 1, 2022
Diploma in Animation (Level 6)
July 1, 2022 - July 1, 2023

Industry Experience

Media & Entertainment, Non-Profit Organization, Travel & Hospitality, Retail