Hi, I'm Tauriq Samodien, a self-motivated marketing professional with several years of experience in marketing, communications, and customer service. I am passionate about leveraging social media content creation and strategy to drive growth and engagement. I believe in using data-driven approaches to create impactful marketing outcomes that benefit both brands and influencers. I thrive at the intersection of creativity and strategy, connecting brands with the perfect influencers to foster authentic partnerships. I love helping influencers reach their full potential while delivering outstanding results for my clients. I am also a strong team player who embraces challenges and adapts quickly to changing priorities.

Hi, I'm Tauriq Samodien, a self-motivated marketing professional with several years of experience in marketing, communications, and customer service. I am passionate about leveraging social media content creation and strategy to drive growth and engagement. I believe in using data-driven approaches to create impactful marketing outcomes that benefit both brands and influencers. I thrive at the intersection of creativity and strategy, connecting brands with the perfect influencers to foster authentic partnerships. I love helping influencers reach their full potential while delivering outstanding results for my clients. I am also a strong team player who embraces challenges and adapts quickly to changing priorities.

Available to hire

Hi, I’m Tauriq Samodien, a self-motivated marketing professional with several years of experience in marketing, communications, and customer service. I am passionate about leveraging social media content creation and strategy to drive growth and engagement. I believe in using data-driven approaches to create impactful marketing outcomes that benefit both brands and influencers.

I thrive at the intersection of creativity and strategy, connecting brands with the perfect influencers to foster authentic partnerships. I love helping influencers reach their full potential while delivering outstanding results for my clients. I am also a strong team player who embraces challenges and adapts quickly to changing priorities.

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Language

English
Fluent
Afrikaans
Advanced

Work Experience

Talent Manager at Grail Talent
July 1, 2023 - June 9, 2024
Managed and developed a diverse roster of influencers while maintaining and expanding strong relationships with key brands and agencies. Planned, executed, and oversaw influencer marketing campaigns for renowned brands, aligning with brand objectives and KPIs. Collaborated with influencers to create content that resonates with target audiences, consistently meeting or exceeding campaign goals. Secured broader agency opportunities, generating new leads and partnerships contributing to agency growth. Skilled in brand outreach, campaign execution, budget management, and negotiation. Focused on maximizing brand visibility and achieving measurable results. Also handled talent updates, scheduling, and contract negotiations.
Customer Service Agent at Sitel (Remote) - NHS Test and Trace Programme
August 1, 2021 - February 28, 2022
Provided assistance to customers via telephone and email, answering questions and resolving issues promptly. Escalated unresolved issues appropriately while ensuring a positive customer experience. Captured client details and communicated isolation periods. Ensured effective communication within the team and with management while providing support wherever possible.
Warehouse Operative at Amazon (Tilbury)
September 1, 2020 - July 31, 2021
Received, checked, and sorted a wide range of products. Picked, packed, and shipped customer orders adhering to safety and quality standards. Handled physical tasks including lifting products weighing up to 23 kg.
Telephone Banking Agent at First National Bank
July 1, 2018 - January 31, 2020
Assisted customers with banking queries, performed inter-account transfers, payments, and provided savings and investment solutions. Complied with banking laws and regulations while delivering exceptional customer service. Involved in sales of personal loans, overdraft facilities, and other products. Managed costs within budget, resolved account issues, maintained expert product knowledge, and ensured professional communication and accurate CRM documentation.
Customer Service & JIT Department at First National Bank
August 1, 2017 - June 30, 2018
Provided customer service including transcriptions, stopping and reversing debit orders.
Assistant Manager at Postnet (Fordsburg)
June 1, 2013 - December 31, 2013
Handled inbound calls, addressed customer queries, provided effective solutions, assisted in direct sales, performed administrative tasks, and managed domestic and international courier as well as promotional packages.
Promotions Consultant at Marketing2the Max
January 1, 2012 - January 31, 2013
Endorsed merchandise and actively participated in sales and consumer queries.
Marketing Representative at LG Electronics
October 1, 2011 - January 31, 2012
Promoted LG products, provided in-store demonstrations and customer support. Assisted management with queries and streamlined business processes.
Maintenance Administrator at Eqstra-Fleet Management
February 1, 2011 - April 30, 2012
Managed data capturing and administrative tasks related to fleet management.

Education

Matriculant at Roosevelt High School
January 1, 2010 - December 31, 2010

Qualifications

A+ Certification
January 1, 2015 - December 31, 2015

Industry Experience

Media & Entertainment, Financial Services, Retail, Professional Services