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I am a highly accomplished digital marketing and e-commerce specialist with a decade of experience in customer service and freelance digital marketing consulting through my company, New Altitude Media. I have a strong background in the music industry, having worked for two years at an independent record label where I drove online traffic, enhanced brand presence, and executed high-performing campaigns across SEO, SEM, email, and social media. I am passionate about leveraging data-driven marketing strategies to amplify music culture and the reach of my clients. As a freelancer, I specialize in driving substantial online growth and audience engagement, helping clients dramatically increase their social media followings, streaming numbers, and overall digital presence. I love using the latest tools and platforms to create measurable results and sustained success for music and entertainment professionals and brands.…I am a highly accomplished digital marketing and e-commerce specialist with a decade of experience in customer service and freelance digital marketing consulting through my company, New Altitude Media. I have a strong background in the music industry, having worked for two years at an independent record label where I drove online traffic, enhanced brand presence, and executed high-performing campaigns across SEO, SEM, email, and social media. I am passionate about leveraging data-driven marketing strategies to amplify music culture and the reach of my clients. As a freelancer, I specialize in driving substantial online growth and audience engagement, helping clients dramatically increase their social media followings, streaming numbers, and overall digital presence. I love using the latest tools and platforms to create measurable results and sustained success for music and entertainment professionals and brands.

Nathan Johnson

Digital Marketer, Marketing Strategist, Content Creator, +3

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I am a highly accomplished digital marketing and e-commerce specialist with a decade of experience in customer service and freelance digital marketing consulting through my company, New Altitude Media. I have a strong background in the music industry, having worked for two years at an independent record label where I drove online traffic, enhanced brand presence, and executed high-performing campaigns across SEO, SEM, email, and social media. I am passionate about leveraging data-driven marketing strategies to amplify music culture and the reach of my clients. As a freelancer, I specialize in driving substantial online growth and audience engagement, helping clients dramatically increase their social media followings, streaming numbers, and overall digital presence. I love using the latest tools and platforms to create measurable results and sustained success for music and entertainment professionals and brands.…I am a highly accomplished digital marketing and e-commerce specialist with a decade of experience in customer service and freelance digital marketing consulting through my company, New Altitude Media. I have a strong background in the music industry, having worked for two years at an independent record label where I drove online traffic, enhanced brand presence, and executed high-performing campaigns across SEO, SEM, email, and social media. I am passionate about leveraging data-driven marketing strategies to amplify music culture and the reach of my clients. As a freelancer, I specialize in driving substantial online growth and audience engagement, helping clients dramatically increase their social media followings, streaming numbers, and overall digital presence. I love using the latest tools and platforms to create measurable results and sustained success for music and entertainment professionals and brands.

Available to hire

I am a highly accomplished digital marketing and e-commerce specialist with a decade of experience in customer service and freelance digital marketing consulting through my company, New Altitude Media. I have a strong background in the music industry, having worked for two years at an independent record label where I drove online traffic, enhanced brand presence, and executed high-performing campaigns across SEO, SEM, email, and social media. I am passionate about leveraging data-driven marketing strategies to amplify music culture and the reach of my clients.

As a freelancer, I specialize in driving substantial online growth and audience engagement, helping clients dramatically increase their social media followings, streaming numbers, and overall digital presence. I love using the latest tools and platforms to create measurable results and sustained success for music and entertainment professionals and brands.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Digital Marketing Specialist at SoundThought Recordings Label

December 31, 2015 - July 8, 2025

Managed digital marketing campaigns for music releases and merchandise, optimizing the ecommerce store to increase sales by 30% in the first year. Executed targeted email campaigns achieving 25%+ open rates and managed social media advertisements that lowered customer acquisition costs by 18%. Maintained customer relationships with international distribution and tracked monthly KPIs through detailed reporting.

Customer Service Lead Trainer at Meijer

January 1, 2015 - Present

Delivered exceptional in-store and phone customer experiences while training and supervising teams of 3-5 customer service representatives. Implemented feedback loops that improved customer satisfaction ratings by 20%. Supported new store launches and increased customer loyalty by 30%.

Freelance Digital Marketing Consultant at New Altitude Media

January 1, 2015 - Present

Specialize in driving substantial online growth and audience engagement for clients in music and other industries. Achievements include growing YouTube subscribers from 402 to 4.8K, boosting Spotify listenership from 12 to 253 monthly listens, increasing social media followers by 60%, and facilitating 3.7 million streams for a client over two months.

Digital Marketing Specialist at SoundThought Recordings Label

December 31, 2015 - August 5, 2025

Managed digital marketing efforts for music releases, merchandise, and artist branding. Optimized the label's ecommerce store, increasing sales by 30% in the first year. Executed targeted email campaigns with 25%+ open rates. Created and monitored social media ads that lowered customer acquisition costs by 18%. Maintained customer relationships with international distributors and tracked performance with monthly KPI reports.

Customer Service Lead Trainer at Meijer

January 1, 2015 - Present

Delivered exceptional customer experiences in-store and across the phone. Trained and supervised teams of 3 to 5 customer service representatives. Implemented feedback loops that improved customer satisfaction ratings by 20%. Launched new stores and increased customer loyalty by 30%.

Freelance Digital Marketing Consultant at New Altitude Media

January 1, 2015 - Present

Specialized in driving significant online growth and audience engagement for various clients. Increased a client's YouTube subscribers from 402 to 4,800. Elevated a client's Spotify monthly listenership from 12 to 253 in one month. Orchestrated a 60% increase in social media followers for a key client and facilitated the accumulation of 3.7 million streams for a client over two months.