Hi! I'm Vivien Mascarenhas, a creative and versatile freelance video editor and content creator based in Dublin. I have a passion for art, music, film, and storytelling and I pride myself on producing engaging, high-quality content that drives results. I enjoy managing multiple projects efficiently and combining fine attention to detail with innovative ideas that resonate with audiences. I am dependable, approachable, and dedicated to fostering positive relationships and client satisfaction. My experience spans from video editing for social media platforms to working in customer service and sales roles, always striving to support business growth and enhance customer experience.

Vivien Mascarenhas

Hi! I'm Vivien Mascarenhas, a creative and versatile freelance video editor and content creator based in Dublin. I have a passion for art, music, film, and storytelling and I pride myself on producing engaging, high-quality content that drives results. I enjoy managing multiple projects efficiently and combining fine attention to detail with innovative ideas that resonate with audiences. I am dependable, approachable, and dedicated to fostering positive relationships and client satisfaction. My experience spans from video editing for social media platforms to working in customer service and sales roles, always striving to support business growth and enhance customer experience.

Available to hire

Hi! I’m Vivien Mascarenhas, a creative and versatile freelance video editor and content creator based in Dublin. I have a passion for art, music, film, and storytelling and I pride myself on producing engaging, high-quality content that drives results. I enjoy managing multiple projects efficiently and combining fine attention to detail with innovative ideas that resonate with audiences.

I am dependable, approachable, and dedicated to fostering positive relationships and client satisfaction. My experience spans from video editing for social media platforms to working in customer service and sales roles, always striving to support business growth and enhance customer experience.

See more

Language

English
Advanced
Hungarian
Fluent
Italian
Intermediate

Work Experience

Sales Associate at Decathlon Sports Ireland
July 1, 2024 - Present
Collaborated with the social media team to produce engaging content, helping to boost online presence and enhance the customer experience. Gathered and reviewed customer feedback to optimize posts. Assisted with product selection and orders, provided accurate information on pricing and promotions, and fostered positive customer relationships. Processed transactions efficiently using POS systems and managed inventory checks to ensure stock accuracy. Collaborated with various departments to support smooth retail and online sales operations.
Video Editor at Freelance | Ireland
February 1, 2023 - Present
Edited short films and videos by organizing sequences and rearranging footage for cohesive storytelling. Researched and sourced stock footage and music, integrated graphics and color corrections for high-quality video output. Optimized content for multiple social media platforms boosting engagement. Created immersive soundtracks by blending audio elements. Collaborated with creative teams to align editing approaches with overall vision. Managed video uploads to client platforms.
Supervisor at Supermac's Ireland
March 31, 2024 - July 8, 2025
Handled all aspects of management including stock control, scheduling, cash handling, and people management. Collaborated with marketing team to plan in-store promotional activities. Supervised team members to maintain food and hygiene standards and deliver excellent customer service. Managed daily operations including merchandising, reordering, staff scheduling, cost control, and order processing. Ensured operational efficiency and maintained accurate financial records.
Front Desk Receptionist at Hotel Azúr Prémium
February 29, 2020 - July 8, 2025
Maintained files and records with efficient data entry, coordinated tasks across departments, managed multi-line phone systems, handled inquiries, and payments. Ensured compliance and managed customer details effectively to reduce escalations and maintain high service levels.
Barista Shift Lead at Caffe Nero Group Ltd.
August 31, 2019 - July 8, 2025
Delivered excellent customer service and beverage preparation while maintaining hygiene standards. Managed opening, closing, and shift change procedures including cash handling. Monitored customer feedback to minimize delays and resolve concerns. Conducted inventory checks and managed supply restocking.
Ground Handling Agent at Liszt Ferenc Budapest Int'l Airport
December 31, 2016 - July 8, 2025
Coordinated with ground and flight crews to ensure safe and efficient flight operations. Conducted security checks in compliance with regulations and assisted passengers with documentation and guidance. Trained new team members on safety and operational procedures.

Education

Fashion Designer & Stylist at Jelky András Iparmüvészeti Szakgimnázium
January 1, 2014 - June 30, 2015
Vocal Training at ICMP London
February 1, 2019 - February 28, 2019
Fashion Styling at London School of Styling
January 1, 2018 - December 31, 2018
High School Diploma at Jelky András Iparmüvészeti Szakgimnázium
January 1, 2014 - December 31, 2014

Qualifications

Vocal Training in Short Vocal Course
February 1, 2019 - February 28, 2019
Video Editing - Avid Media Composer (Udemy)
January 11, 2030 - July 8, 2025
Acting for Camera - Gaiety Theatre, Dublin
January 11, 2030 - July 8, 2025
Costa Coffee - Brand Excellence Training
January 11, 2030 - July 8, 2025
Heartsaver CPR AED - Irish Heart Foundation
January 11, 2030 - July 8, 2025
Manual Handling - Supermac's Ireland
January 11, 2030 - July 8, 2025

Industry Experience

Media & Entertainment, Retail, Travel & Hospitality, Consumer Goods, Wholesale & Distribution, Other