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Hi, I'm Matthew Raza, a passionate marketing professional with a strong background in content and digital marketing. I specialize in SEO, SEM, social media growth, and video production. With hands-on experience managing YouTube channels, collaborating with influencers, and driving content visibility, I enjoy creating engaging marketing strategies that produce measurable results. Currently, I work as an E-Commerce Specialist at SportChek, where I focus on efficient order fulfillment and customer satisfaction. I'm always eager to learn new digital marketing techniques and leverage creative tools like Adobe Photoshop and Premiere Pro to deliver high-quality content across multiple platforms.…Hi, I'm Matthew Raza, a passionate marketing professional with a strong background in content and digital marketing. I specialize in SEO, SEM, social media growth, and video production. With hands-on experience managing YouTube channels, collaborating with influencers, and driving content visibility, I enjoy creating engaging marketing strategies that produce measurable results. Currently, I work as an E-Commerce Specialist at SportChek, where I focus on efficient order fulfillment and customer satisfaction. I'm always eager to learn new digital marketing techniques and leverage creative tools like Adobe Photoshop and Premiere Pro to deliver high-quality content across multiple platforms.

Matthew Raza

Video Editor, Social Media Manager, Content Creator, +2

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Hi, I'm Matthew Raza, a passionate marketing professional with a strong background in content and digital marketing. I specialize in SEO, SEM, social media growth, and video production. With hands-on experience managing YouTube channels, collaborating with influencers, and driving content visibility, I enjoy creating engaging marketing strategies that produce measurable results. Currently, I work as an E-Commerce Specialist at SportChek, where I focus on efficient order fulfillment and customer satisfaction. I'm always eager to learn new digital marketing techniques and leverage creative tools like Adobe Photoshop and Premiere Pro to deliver high-quality content across multiple platforms.…Hi, I'm Matthew Raza, a passionate marketing professional with a strong background in content and digital marketing. I specialize in SEO, SEM, social media growth, and video production. With hands-on experience managing YouTube channels, collaborating with influencers, and driving content visibility, I enjoy creating engaging marketing strategies that produce measurable results. Currently, I work as an E-Commerce Specialist at SportChek, where I focus on efficient order fulfillment and customer satisfaction. I'm always eager to learn new digital marketing techniques and leverage creative tools like Adobe Photoshop and Premiere Pro to deliver high-quality content across multiple platforms.

Available to hire

Hi, I’m Matthew Raza, a passionate marketing professional with a strong background in content and digital marketing. I specialize in SEO, SEM, social media growth, and video production. With hands-on experience managing YouTube channels, collaborating with influencers, and driving content visibility, I enjoy creating engaging marketing strategies that produce measurable results.

Currently, I work as an E-Commerce Specialist at SportChek, where I focus on efficient order fulfillment and customer satisfaction. I’m always eager to learn new digital marketing techniques and leverage creative tools like Adobe Photoshop and Premiere Pro to deliver high-quality content across multiple platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

E-Commerce Specialist at SportChek

October 1, 2022 - Present

Efficiently manage online order fulfillment, ensuring orders are accurately picked, packed, and processed within a 1-hour turnaround. Oversee e-commerce order preparation for both shipping and in-store customer pick-up, optimizing efficiency and accuracy. Analyze daily order reports to track inventory, locate products across the sales floor and stockroom, and ensure timely processing. Provide exceptional customer service, assisting both online and in-store customers with inquiries, concerns, and product recommendations. Contribute to achieving key performance targets by enhancing order accuracy, customer satisfaction, and operational efficiency.

Support Associate at Morguard - Bramalea City Centre Mall

December 31, 2020 - July 9, 2025

Developed and presented a comprehensive marketing plan for Bramalea City Centre, aiming to increase sales by 5% and foot traffic by 10% while maximizing return on marketing investment. Tracked and analyzed Key Performance Indicators (KPIs) across multiple social media platforms, utilizing data visualization tools to monitor progress and refine strategies based on insights. Conducted market research and devised a strategic marketing plan, proposing initiatives such as a 75% increase in social media presence, launching a TikTok account, boosting customer engagement by 20%, and increasing Click-Through Rate (CTR) by 10%. Collaborated with management to track and manage budgets, ensuring financial efficiency and incorporating feedback into marketing initiatives. Led weekly planning and strategy meetings to facilitate task execution, monitor progress, and drive campaign success.

Shift Manager at McDonalds

September 30, 2022 - July 9, 2025

Coordinate and delegate tasks for staff members to ensure high level of quality and timely food delivery to customers. Train staff in food preparation, and in service, sanitation, and safety procedures. Compile and balance cash receipts at the end of shift. Investigate and resolve customer complaints, exhibiting exceptional skills to meet customer’s expectations. Perform food preparation or service tasks such as cleaning and providing customer orders when necessary. Establish and maintain standards for staff performance and customer service. Attained over $500 in personal rewards for achieving outstanding service times.