Hi, I’m Christian Cisterna Baeza. I’m a resourceful and hands-on IT professional with strong experience in audio-visual systems, IT support, and front-end development. I’m currently completing a Bachelor of Engineering in Software Engineering with a focus on AI, and I’m adept at scripting, system maintenance, hardware/software troubleshooting, and delivering incremental improvements. I enjoy automating workflows and supporting both internal teams and clients, always with a mindset of making technology more interactive and accessible. I’m bilingual in English and Spanish, collaborate well across disciplines, and thrive on turning real-world challenges into practical tech-powered solutions. My work spans hospital AV/IT environments, live event support, and early-stage front-end development projects, all guided by clear documentation and continuous process improvement.

Christian Cisterna Baeza

Hi, I’m Christian Cisterna Baeza. I’m a resourceful and hands-on IT professional with strong experience in audio-visual systems, IT support, and front-end development. I’m currently completing a Bachelor of Engineering in Software Engineering with a focus on AI, and I’m adept at scripting, system maintenance, hardware/software troubleshooting, and delivering incremental improvements. I enjoy automating workflows and supporting both internal teams and clients, always with a mindset of making technology more interactive and accessible. I’m bilingual in English and Spanish, collaborate well across disciplines, and thrive on turning real-world challenges into practical tech-powered solutions. My work spans hospital AV/IT environments, live event support, and early-stage front-end development projects, all guided by clear documentation and continuous process improvement.

Available to hire

Hi, I’m Christian Cisterna Baeza. I’m a resourceful and hands-on IT professional with strong experience in audio-visual systems, IT support, and front-end development. I’m currently completing a Bachelor of Engineering in Software Engineering with a focus on AI, and I’m adept at scripting, system maintenance, hardware/software troubleshooting, and delivering incremental improvements. I enjoy automating workflows and supporting both internal teams and clients, always with a mindset of making technology more interactive and accessible.

I’m bilingual in English and Spanish, collaborate well across disciplines, and thrive on turning real-world challenges into practical tech-powered solutions. My work spans hospital AV/IT environments, live event support, and early-stage front-end development projects, all guided by clear documentation and continuous process improvement.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Audio-Visual & ICT Specialist at Te Whatu Ora
January 1, 2021 - Present
Provided first-line IT support for staff across two major hospitals. Set up and decommissioned AV/IT devices; handled user access. Maintained over 60 AV rooms; supported Zoom/Teams/hybrid setups. Developed custom AV automation using Crestron and SIMPL+. Scripted automation for internal tasks; performed preventative maintenance. Supported live events, recorded sessions, and edited video content. Handled procurement, vendor management, and contractor coordination.
Front-End Developer (Internship) at Cinema Logic, via Centrality Accelerator
December 31, 2020 - July 9, 2025
Built Angular-based MVP for B2B film distribution platform. Collaborated in Agile team, interpreting UX-based designs into application UI using Angular. Managed source control with Git, Azure DevOps. Contributed to APIs and database integration (MySQL).
IT & Client Services Officer at Hill Laboratories
December 31, 2018 - July 9, 2025
Provided technical support and troubleshooting for staff. Managed internal database, subcontracting, and customer queries. Trained new staff and managed client equipment leasing.
Front-End Developer (Internship) at Cinema Logic (via Centrality Accelerator)
January 1, 2018 - January 1, 2020
Built an Angular-based MVP for a B2B film distribution platform; collaborated in an Agile team; interpreted UX-based designs into real application UI using Angular; managed source control with Git and Azure DevOps; contributed to APIs and database integration (MySQL).
IT & Client Services Officer at Hill Laboratories
January 1, 2017 - January 1, 2018
Provided technical support and troubleshooting for staff; managed internal database, subcontracting, and customer queries; trained new staff and managed client equipment leasing.

Education

Bachelor of Engineering (Hons) at Massey University – Auckland
January 1, 2022 - July 9, 2025
Bachelor of Engineering (Hons) – Software Engineering (In Progress) at Massey University
January 11, 2030 - January 1, 2026
Audio Engineering – Part 1 at MAINZ (Music and Audio Institute of New Zealand)
January 11, 2030 - December 23, 2025

Qualifications

NCEA Level 3 – Excellence Endorsed
January 11, 2030 - December 23, 2025
NCEA Level 3 – Excellence Endorsed
January 11, 2030 - December 23, 2025
Audio Engineering – Part 1
January 11, 2030 - December 23, 2025
Bachelor of Engineering (Hons) – Software Engineering (In Progress)
January 11, 2030 - January 1, 2026

Industry Experience

Healthcare, Media & Entertainment, Software & Internet, Government, Education, Professional Services