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Hi, I'm Thais Biasin, a results-driven professional with 10 years of diversified experience in marketing, promotions, and customer service across Ireland and Brazil. I thrive on creatively developing campaigns, managing events, and fostering strong client relationships that help brands grow and engage effectively. I combine my skills in graphic design and event production with hands-on customer service and team leadership. I love bridging cultural gaps and exploring innovative ways to drive brand growth while ensuring every customer interaction is a positive experience.…Hi, I'm Thais Biasin, a results-driven professional with 10 years of diversified experience in marketing, promotions, and customer service across Ireland and Brazil. I thrive on creatively developing campaigns, managing events, and fostering strong client relationships that help brands grow and engage effectively. I combine my skills in graphic design and event production with hands-on customer service and team leadership. I love bridging cultural gaps and exploring innovative ways to drive brand growth while ensuring every customer interaction is a positive experience.

Thais Biasin

Graphic Designer, Marketing Strategist, Digital Marketer

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Hi, I'm Thais Biasin, a results-driven professional with 10 years of diversified experience in marketing, promotions, and customer service across Ireland and Brazil. I thrive on creatively developing campaigns, managing events, and fostering strong client relationships that help brands grow and engage effectively. I combine my skills in graphic design and event production with hands-on customer service and team leadership. I love bridging cultural gaps and exploring innovative ways to drive brand growth while ensuring every customer interaction is a positive experience.…Hi, I'm Thais Biasin, a results-driven professional with 10 years of diversified experience in marketing, promotions, and customer service across Ireland and Brazil. I thrive on creatively developing campaigns, managing events, and fostering strong client relationships that help brands grow and engage effectively. I combine my skills in graphic design and event production with hands-on customer service and team leadership. I love bridging cultural gaps and exploring innovative ways to drive brand growth while ensuring every customer interaction is a positive experience.

Available to hire

Hi, I’m Thais Biasin, a results-driven professional with 10 years of diversified experience in marketing, promotions, and customer service across Ireland and Brazil. I thrive on creatively developing campaigns, managing events, and fostering strong client relationships that help brands grow and engage effectively.

I combine my skills in graphic design and event production with hands-on customer service and team leadership. I love bridging cultural gaps and exploring innovative ways to drive brand growth while ensuring every customer interaction is a positive experience.

Skills

Adobe Illustrator

Adobe Photoshop

Corel Draw

Experience Level

Adobe Illustrator

Expert

Adobe Photoshop

Expert

Corel Draw

Expert

Language

Portuguese

Fluent

English

Advanced

Work Experience

Cleaner supervisor at St. Kilian’s German School

January 1, 2025 - Present

Supervised and coordinated cleaning staff, ensuring high standards of cleanliness and hygiene across school facilities. Trained new cleaners on proper use of equipment, cleaning techniques, and safety protocols. Managed inventory of cleaning supplies, placing orders and controlling stock levels to avoid shortages.

Receptionist assistant at National Lottery

December 31, 2023 - July 9, 2025

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance. Managed bookings, cancel and re-arrange appointments. Answered and helped resolve enquiries from clients, vendors, and general public.

Credit support unit (customer service) at AIB/EBS/Haven

December 31, 2022 - July 9, 2025

Identified customers through data protection protocols and answered FAQ questions. Received live payments and was trained in AIB and EBS systems to identify correct information for investigating customer queries. Handled customer complaints at different levels.

Bar Attendant (customer service) at Spar / Tramline Dublin

December 31, 2022 - July 9, 2025

Checked customers’ identification to confirm legal drinking age compliance. Complied with all food and beverage regulations. Stayed guest focused to nurture an excellent guest experience.

Digital Marketing Planner at School Shop Barber, Dublin

December 31, 2018 - July 9, 2025

Planned social media ads and targeted audiences. Proofread marketing content before release.