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Hi, I'm Thais Biasin, a results-driven professional with 10 years of diversified experience in marketing, promotions, and customer service across Ireland and Brazil.

About

Hi, I’m Thais Biasin, a results-driven professional with 10 years of diversified experience in marketing, promotions, and customer service across Ireland and Brazil. I thrive on creatively developing campaigns, managing events, and fostering strong client relationships that help brands grow and engage effectively.

I combine my skills in graphic design and event production with hands-on customer service and team leadership. I love bridging cultural gaps and exploring innovative ways to drive brand growth while ensuring every customer interaction is a positive experience.

  • 7 years' experience
  • Joined July 2025

Languages

  • PortugueseFluent
  • EnglishAdvanced

Industry experience

  • Education
  • Retail
  • Financial Services
  • Media & Entertainment
  • Professional Services

Work experience· 5 roles

Cleaner supervisor · St. Kilian’s German SchoolJan 2025 – Present · 1 yr 11 mos

Supervised and coordinated cleaning staff, ensuring high standards of cleanliness and hygiene across school facilities. Trained new cleaners on proper use of equipment, cleaning techniques, and safety protocols. Managed inventory of cleaning supplies, placing orders and controlling stock levels to avoid shortages.

Receptionist assistant · National LotteryDec 2023 – Jul 2025 · 1 yr 8 mos

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance. Managed bookings, cancel and re-arrange appointments. Answered and helped resolve enquiries from clients, vendors, and general public.

Bar Attendant (customer service) · Spar / Tramline DublinDec 2022 – Jul 2025 · 2 yrs 8 mos

Checked customers’ identification to confirm legal drinking age compliance. Complied with all food and beverage regulations. Stayed guest focused to nurture an excellent guest experience.

Credit support unit (customer service) · AIB/EBS/HavenDec 2022 – Jul 2025 · 2 yrs 8 mos
Digital Marketing Planner · School Shop Barber, DublinDec 2018 – Jul 2025 · 6 yrs 8 mos

Education

MBA · UNIFACS2030 – 2025
B.A · Social Communication with emphasis in Publicity and Advertising2030 – 2025

Certifications and awards

Full Stack2030 – 2025
Digital Sales Transformation2030 – 2025

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