Hi, I'm Darnell Thomas, a dedicated UX Manager with a passion for creating accessible, user-friendly SaaS platforms. I specialize in UX/UI design, front-end development, and mentoring upcoming designers and developers. Over the years, I've had the opportunity to lead design projects that impact millions of users and drive significant revenue growth, all while fostering collaboration across distributed teams. I enjoy helping others grow in their careers through coaching, feedback, and mock interviews. I believe great design is all about improving user experience and ensuring accessibility, and I love using tools like Figma to bring those ideas to life. Outside of work, I’m always looking for new challenges to expand my skills and contribute to innovative projects.

Darnell Thomas

Hi, I'm Darnell Thomas, a dedicated UX Manager with a passion for creating accessible, user-friendly SaaS platforms. I specialize in UX/UI design, front-end development, and mentoring upcoming designers and developers. Over the years, I've had the opportunity to lead design projects that impact millions of users and drive significant revenue growth, all while fostering collaboration across distributed teams. I enjoy helping others grow in their careers through coaching, feedback, and mock interviews. I believe great design is all about improving user experience and ensuring accessibility, and I love using tools like Figma to bring those ideas to life. Outside of work, I’m always looking for new challenges to expand my skills and contribute to innovative projects.

Available to hire

Hi, I’m Darnell Thomas, a dedicated UX Manager with a passion for creating accessible, user-friendly SaaS platforms. I specialize in UX/UI design, front-end development, and mentoring upcoming designers and developers. Over the years, I’ve had the opportunity to lead design projects that impact millions of users and drive significant revenue growth, all while fostering collaboration across distributed teams.

I enjoy helping others grow in their careers through coaching, feedback, and mock interviews. I believe great design is all about improving user experience and ensuring accessibility, and I love using tools like Figma to bring those ideas to life. Outside of work, I’m always looking for new challenges to expand my skills and contribute to innovative projects.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

UX/UI Design Technical Expert Mentor at Chegg
May 31, 2024 - July 9, 2025
Mentored 100+ students, guiding them through UX/UI principles, front-end development, and industry best practices. Provided weekly coaching sessions to help students refine their skills, gain confidence in their work, and understand real-world design applications. Graded and offered constructive feedback on student projects, ensuring their industry readiness. Conducted mock interviews, preparing students to present their final app and website designs with clarity and professionalism.
Web Support Rep at 3 Media Web
August 31, 2022 - July 9, 2025
Enhanced client websites by optimizing performance, increasing efficiency by 30%, and streamlining website deployment. Provided custom WordPress development, maintenance, and troubleshooting for client sites. Designed and implemented custom graphics to align with branding, improving overall aesthetics and user experience. Optimized page layouts, website speed, and mobile responsiveness while ensuring seamless content updates. Acted as a liaison between clients, developers, and designers, facilitating project coordination and issue resolution.
Front End Developer at City of Cleveland
August 31, 2021 - July 9, 2025
Managed and enhanced public utility websites that served over 380,000+ residents, ensuring accessibility, security, and reliability. Led Drupal development for the websites of Cleveland Public Power, Cleveland Water, and Water Pollution Control, optimizing their CMS functionality. Acted as a primary point of contact for internal teams, vendors, and city representatives, ensuring clear communication and project execution. Developed and maintained content management systems (CMS) to improve workflow and internal processes. Mentored high school and college interns in UX design, web development, and digital accessibility, providing guidance on career development and best practices.
UX Manager at CaseWorthy
August 1, 2021 - Present
Directly influenced $50M+ in revenue as well as lead contributions toward an updated, AA-compliant UI experience for the company’s SaaS platform. Led UX/UI design efforts using Figma, improving workflows and ensuring visual consistency post-merger. Developed accessibility-compliant designs and integrated new UI components to align with evolving brand standards. Spearheaded a winning AI-powered feature in the company’s inaugural hackathon, which is now in development to enhance the user experience. Successfully managed a distributed team across multiple time zones, ensuring seamless collaboration and project execution.

Education

Associates of Applied Business at Cuyahoga Community College
January 1, 2012 - December 31, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Government, Education